Update Jobs

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Applications Developer

Location: Central New York

Job Type: Full-time, direct hire

Salary Range: $105,000 - $120,000 annually depending on experience

About the Role:

We are seeking an experienced Applications Developer to join our Information Technology team. This position is responsible for the development, maintenance, support, and enhancement of enterprise applications, system integrations, reporting solutions, workflow automation, and collaboration platforms. The Applications Developer will serve as the primary technical resource for the organization's SharePoint environment while partnering with stakeholders across the business to improve operational efficiency through technology solutions.

Key Responsibilities:

Serve as the subject matter expert for the SharePoint environment, including administration, content management, site structure, navigation, governance, and user experience enhancements.
Design, develop, maintain, and support custom enterprise applications and business solutions.
Develop and maintain integrations between internal systems and third-party applications using APIs and related technologies.
Evaluate existing applications and implement enhancements, upgrades, and modifications to improve performance and functionality.
Create, maintain, and support reporting solutions, database objects, workflows, and automation tools utilizing SQL-based technologies.
Develop and support SQL Server databases, stored procedures, and reporting services.
Collaborate with business stakeholders to identify process improvement opportunities and implement technology-driven solutions.
Support enterprise workflow automation and business process optimization initiatives.
Coordinate with external vendors, consultants, and implementation partners on system upgrades, deployments, and projects.
Maintain technical documentation, application configurations, system procedures, and administrative records.
Troubleshoot and resolve issues within complex enterprise systems and highly integrated application environments.
Provide technical guidance and knowledge transfer to team members and end users.
Adhere to established operational, security, and change management procedures.

Qualifications:

Education

Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience

Minimum of 8 years of experience in application development and enterprise systems support.
Experience designing, developing, and supporting enterprise business applications.
Proven experience supporting highly integrated enterprise environments.
Experience working with software vendors, consultants, and third-party implementation partners.
Experience supporting workflow automation and business process improvement initiatives preferred.

Technical Skills

Strong SharePoint administration and development experience.
Advanced knowledge of Microsoft SQL Server.
Experience developing stored procedures and relational database solutions.
Strong experience with SQL Server Reporting Services (SSRS).
Proficiency with Visual Studio development tools.
Experience developing and supporting API-based integrations.
Knowledge of database design, reporting, and workflow automation technologies.
Experience with PowerShell scripting and application deployment tools preferred.
Familiarity with enterprise collaboration, document management, and intranet platforms preferred.

Certifications

Relevant Microsoft, SharePoint, SQL Server, or application development certifications are a plus.

Soft Skills

Strong analytical, troubleshooting, and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to collaborate effectively with both technical and non-technical stakeholders.
Strong organizational and time management skills with the ability to manage multiple priorities.
High attention to detail and commitment to quality.
Self-motivated with the ability to work independently and within a team-oriented environment.
Ability to adapt communication style to varying technical audiences.

Why Join Us?

Opportunity to work on enterprise-wide applications and technology initiatives.
Exposure to a diverse technology environment including SharePoint, SQL Server, integrations, reporting, and automation solutions.
Collaborative team environment with opportunities to contribute to strategic technology improvements.
Stable organization with a strong commitment to operational excellence and innovation.
Competitive compensation and comprehensive benefits package.
Opportunity for professional growth and continued technical development.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Endpoint Engineer (Contract)
Location: On-site, Syracuse, NY
Job Type: Contract
Pay Rate: $38–$40/hr, depending on experience

About the Role

A growing organization is seeking an Endpoint Engineer to support endpoint administration, device deployment, imaging, mobile device management, and desktop/mobile support initiatives. This is a contract opportunity expected to run approximately four months, with potential for extension or conversion based on business need and performance.

The role will start heavily focused on cleanup, organization, and endpoint environment stabilization, then transition into ongoing deployment and support of desktops and mobile devices. This is a strong fit for someone with hands-on Microsoft Intune experience, solid Group Policy knowledge, and the ability to support endpoint management in a professional business environment.

Key Responsibilities

Manage and support desktop and mobile device environments using Microsoft Intune.
Assist with device imaging, deployment, configuration, and ongoing support.
Administer endpoint policies, profiles, and device management standards.
Support Group Policy administration and endpoint configuration needs.
Help clean up, organize, and improve the existing endpoint management environment.
Deploy and support desktops, laptops, and mobile devices for end users.
Troubleshoot endpoint-related issues across hardware, software, access, configuration, and device management tools.
Maintain accurate documentation related to endpoint processes, device standards, and support procedures.
Collaborate with IT team members to improve endpoint reliability, consistency, and user support.

Qualifications

Education

Associate’s or bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
Equivalent hands-on IT endpoint, desktop engineering, or systems administration experience will be considered.

Experience

3–5 years of relevant IT endpoint, desktop engineering, systems administration, or device management experience.
Experience with device imaging, desktop deployment, and endpoint configuration.
Experience administering and supporting desktops, laptops, and mobile devices.
Prior experience supporting endpoint cleanup, standardization, deployment, or stabilization initiatives preferred.
Ability to work on-site during the initial phase of the assignment.

Technical Skills

Hands-on Microsoft Intune experience is required.
Working knowledge of Group Policy administration.
Strong troubleshooting skills across Windows endpoints, mobile devices, applications, access issues, and device management tools.
Experience with VMware Workspace ONE / AirWatch preferred.
SharePoint administration or support experience preferred.
Ability to document endpoint processes, support procedures, device standards, and configuration details.

Certifications

Microsoft, CompTIA, or related IT certifications preferred but not required.

Soft Skills

Strong problem-solving and troubleshooting ability.
Organized, detail-oriented, and able to clean up and standardize technical environments.
Professional communication skills with both technical teams and end users.
Ability to work independently while collaborating with other IT team members.
Flexible and adaptable in a contract-based support environment.

Why Join Us?

This is a strong opportunity for an Endpoint Engineer with hands-on Intune experience to step into a visible contract role supporting endpoint cleanup, device deployment, and desktop/mobile support initiatives. The position offers the opportunity to contribute quickly, improve endpoint consistency, and support a professional IT environment with the potential for extension or conversion.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Validation Technician (Cable Harness Assembly)
Location: Syracuse, NY – On-site
Job Type: Contract, up to 12 weeks
Salary Range: $25.00–$30.00/hour depending on experience

About the Role:
A well-established manufacturing organization is seeking a Validation Technician to support an immediate, time-sensitive project focused on cable harness assembly, test fixture support, and validation-related work. This contract assignment is expected to last 8 to 12 weeks and is intended to help reduce a current backlog. This role is ideal for candidates with hands-on technical assembly experience who can contribute quickly in a structured lab or test environment.

Key Responsibilities:

Build cable harnesses, wire harnesses, test fixtures, and test boxes accurately to project requirements
Use hand assembly tools, hand crimping tools, and soldering irons to complete assigned work
Read and interpret engineering drawings, technical documentation, specifications, and basic schematics
Assist with installation, maintenance, repair, and validation of test equipment and related components
Support small testing-related projects and process documentation improvements with the engineering team
Review testing requirements and instructions before execution
Perform basic electrical, mechanical, and environmental testing as needed
Document test procedures and results according to schedules and predefined acceptance criteria
Maintain a clean, organized, and safe lab or testing environment

Qualifications:

Education:

Associate’s degree, bachelor’s degree, or equivalent related technical background preferred

Experience:

At least 1 year of experience in a test, lab, assembly, or equipment-related environment preferred
Hands-on experience with cable assembly, harness building, crimping, or soldering strongly preferred
Experience in electronics assembly, test technician, lab support, engineering technician, or similar environments is highly relevant

Technical Skills:

Ability to read technical drawings, engineering documentation, and basic electrical schematics
Experience using common electrical test equipment, such as a digital multimeter, oscilloscope, and power supply, is helpful
Basic computer proficiency with Microsoft Word and Excel
Ability to clearly and accurately document testing procedures and results

Certifications:

No specific certifications required

Soft Skills:

Strong written and verbal communication skills
High attention to detail and accuracy
Ability to follow established procedures and meet deadlines
Willingness to work in a hands-on, team-oriented environment
Ability to contribute quickly in support of an urgent project need

Why Join Us?
This is a strong opportunity to contribute immediately to an important internal project within a well-established manufacturing environment. The role offers hands-on technical work, exposure to validation and testing processes, and the chance to support meaningful project recovery efforts. For candidates looking to build experience or step into a short-term technical assignment with potential for extension, this role offers valuable practical experience in a collaborative engineering and lab setting.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Vendor Manager (Contract)
Location: Remote, Upstate NY
Job Type: Contract
Pay Range: $38–$45/hr, depending on experience

About the Role

We are seeking an experienced Vendor Manager to manage enterprise vendor portfolios and vendor relationships for assigned business units. This role will act as a trusted advisor to internal stakeholders and will lead sourcing, vendor selection, negotiations, contracting, renewals, governance, and performance management activities.

The Vendor Manager will focus on improving vendor performance, achieving competitive costs, balancing risk, strengthening vendor alignment, supporting on-time contract execution, and improving business partner satisfaction. This position requires strong communication, negotiation, project leadership, and stakeholder management skills, along with the ability to manage complex vendor relationships with minimal oversight.

Key Responsibilities

Partner with business units through regular vendor portfolio reviews, including current activity, future needs, vendor financials, contract dates, risks, issues, opportunities, and trends.

Provide industry and market insight related to vendor cost drivers, negotiation levers, competitors, pricing trends, and sourcing strategies.

Facilitate upfront planning with business units for new agreements, renewals, amendments, and vendor-related initiatives.

Manage vendor agreement lifecycle activities, including renewals, amendments, and new contracts, ensuring quality, competitive costs, timely execution, and proper escalation of key issues.

Lead sourcing, vendor selection, RFx processes, direct negotiations, and contracting plans in partnership with internal stakeholders.

Partner with Legal, Finance, Security, EPMO, Sourcing, Purchasing, Executive Management, and business units to support review, approval, and execution of vendor agreements.

Lead commercial negotiations focused on vendor product and service obligations, pricing, contract terms, and measurable cost efficiencies.

Track and report negotiation outcomes, vendor performance trends, action plans, risk items, and cost optimization opportunities.

Direct formal vendor governance processes for select vendors, including performance reviews, scorecards, contractual obligation reviews, and vendor improvement plans.

Own vendor relationships for multiple enterprise vendors to ensure performance aligns with contractual obligations and business partner expectations.

Lead vendor escalations, contractual dispute resolution, pricing issue resolution, and engagement with supplier executive leadership as needed.

Create and maintain vendor documentation, including contacts, agreements, financials, vendor performance, strategic direction, tactical activity, risks, issues, and planned initiatives.

Partner with business unit executives to support cost model optimization, alternative sourcing, vendor rationalization, and enterprise priority projects.

Support ongoing operational activities, vendor management process improvement, reporting, analytics, and vendor management framework optimization.

Maintain high standards of integrity, confidentiality, member privacy, and compliance with company policies and procedures.

Qualifications

Education

Bachelor’s degree in Business, Finance, IT, Supply Chain Management, or a related field.

In lieu of a degree, 7–10 years of relevant experience in Business, Finance, IT, Supply Chain Management, or a related field may be considered.

Experience

5–7 years of experience working with top-tier enterprise vendors in sourcing, negotiation, contracting, vendor governance, and vendor relationship management.

Demonstrated experience leading complex vendor negotiations and managing enterprise-level agreements.

Experience executing strategic competitive bids and negotiations with a track record of delivering cost efficiencies and value across a diverse vendor portfolio.

Experience managing complex competitive bid processes, major negotiations, vendor escalations, and contract/pricing disputes.

Project leadership experience, including managing initiatives from inception through completion.

Experience managing multiple projects, vendor relationships, and stakeholder priorities simultaneously.

Required Skills

Strong communication, persuasion, and relationship-building skills.

Ability to influence stakeholders, secure alignment, and drive execution across business units and cross-functional teams.

Strong strategic thinking, analytical ability, attention to detail, and operational planning skills.

Ability to work with minimal oversight and exercise sound decision-making regarding objectives, priorities, and approach.

Ability to lead cross-functional teams and potentially direct the work of others.

Proficiency with Microsoft Office programs, data analysis, reporting, vendor documentation, and performance tracking.

Strong understanding of vendor governance, scorecards, RFx processes, sourcing strategies, contract lifecycle management, and enterprise vendor risk/performance management.

Preferred Certifications

Certified Professional in Supply Management (CPSM), Certified Purchasing Professional (CPP), or similar procurement, sourcing, or vendor management certification preferred.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Purchasing Manager
Location: On-Site, Syracuse, NY
Salary Range: Approximately $110,000–$120,000 annually depending on experience

About the Role:
A growing manufacturing organization is seeking a hands-on Purchasing Manager to lead procurement and supplier management activities in support of production operations. This role is responsible for ensuring materials, fabricated components, and manufacturing-related supplies are sourced at the right cost, quality, and delivery standards.

This is a strong opportunity for a purchasing or supply chain leader who enjoys being close to the manufacturing floor, building supplier partnerships, improving purchasing processes, and leading a small team. The position is not purely transactional; the right person will bring strategic sourcing discipline, supplier accountability, inventory awareness, and practical leadership to the purchasing function.

Key Responsibilities:

Lead day-to-day purchasing and supply chain activities supporting manufacturing operations.
Develop and execute purchasing strategies aligned with production schedules, inventory targets, cost objectives, and supplier performance goals.
Manage supplier relationships with an emphasis on long-term partnership, reliability, quality, and competitiveness.
Source, evaluate, and manage suppliers for raw materials, fabricated components, production-related materials, and manufacturing services.
Negotiate pricing, terms, contracts, and supply agreements to support cost savings and supply continuity.
Issue, review, and manage purchase orders to ensure accuracy, timeliness, and compliance with internal processes.
Monitor supplier performance related to delivery, quality, responsiveness, and cost; address issues and corrective actions as needed.
Develop backup supplier options and contingency plans to reduce supply risk.
Collaborate with manufacturing, engineering, production, finance, and leadership teams on supplier selection, material availability, production needs, and cost-related decisions.
Maintain appropriate inventory levels to support production while minimizing excess, obsolete, or slow-moving stock.
Track market conditions, material availability, lead times, and pricing trends to support planning and risk mitigation.
Generate and analyze purchasing metrics, cost reports, supplier data, and inventory-related information to support leadership decision-making.
Lead, mentor, and provide direction to purchasing/procurement staff.
Remain hands-on with select buying activities to stay close to the work and support the team as needed.
Spend time on the manufacturing floor to understand how purchased materials are used and how procurement decisions affect production.

Qualifications:

Education:

Bachelor’s degree in Business, Supply Chain Management, Finance, Operations, or a related field preferred.
Equivalent hands-on manufacturing purchasing experience will also be considered.

Experience:

8–10+ years of purchasing, procurement, supply chain, or closely related experience in a manufacturing environment.
Experience leading, coaching, or providing direction to buyers, purchasing staff, or procurement team members.
Strong supplier relationship management experience, including supplier evaluation, negotiations, performance management, and issue resolution.
Experience with both strategic sourcing and hands-on tactical purchasing.
Experience buying raw materials, fabricated components, metals, steel, industrial equipment, or other manufacturing-related materials is highly preferred.
Exposure to custom manufacturing, engineered-to-order products, fabrication, industrial equipment, or similar production environments is a strong plus.
Experience improving purchasing KPIs, supplier metrics, cost controls, inventory visibility, or procurement processes.
Experience supporting supplier development, alternative sourcing, or supply risk mitigation.
Experience attending supplier meetings, trade shows, or industry events to identify sourcing opportunities is a plus.

Technical Skills:

Strong understanding of ERP/MRP systems, purchasing workflows, inventory management, and production-driven procurement.
Experience with Epicor or a similar manufacturing ERP system is a strong plus.
Ability to understand bills of materials, specifications, and manufacturing requirements.
Strong analytical ability with experience reviewing purchasing metrics, supplier data, inventory information, and cost reports.
Proficiency with Microsoft Office tools, including Excel.

Certifications:

Supply chain, purchasing, procurement, or operations-related certifications are a plus but not required.

Soft Skills:

Strong negotiation, communication, and organizational skills.
Hands-on leadership style with the ability to mentor and hold team members accountable.
Comfortable working cross-functionally with engineering, manufacturing, operations, finance, suppliers, and senior leadership.
Practical mechanical aptitude and curiosity about how materials and components are used in production.
Continuous improvement mindset with the ability to identify process, supplier, cost, and inventory improvements.
Ability to balance strategic planning with day-to-day purchasing support in a fast-paced manufacturing environment.

Why Join Us?

This is an opportunity to take ownership of a critical purchasing function within a manufacturing environment where procurement decisions directly impact production, cost, delivery, and customer commitments. The Purchasing Manager will have the ability to strengthen supplier partnerships, improve sourcing strategy, support operational growth, and lead a small team while remaining closely connected to the manufacturing floor.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Product Design Engineer (Mechanical)
Location: On-site - Syracuse, NY
Job Type: Full-time, direct hire
Salary Range: $73,000 - $126,000 Annually, depending on experience

About the Role

A manufacturing-focused organization is seeking a Product Design Engineer (Mechanical) to support custom, sold-order engineering projects. This role is responsible for developing mechanical designs, producing detailed CAD documentation, and supporting projects from initial concept through fabrication and delivery. The position operates in a fast-paced, collaborative engineering environment and requires close coordination with project management, manufacturing, and external partners.

In addition to core mechanical design responsibilities, this role may support related technical tasks as business needs require.

Key Responsibilities

Provide technical engineering support, including design calculations and compliance with applicable specifications, codes, and standards
Develop, modify, and maintain 2D drawings and 3D CAD models for customer approval and internal manufacturing use
Support custom, engineered-to-order projects from concept through fabrication
Collaborate closely with project management to track schedules, document progress, and support delivery milestones
Communicate with internal stakeholders and external partners regarding design status, changes, and technical requirements
Generate, maintain, and update accurate bills of materials (BOMs)
Work cross-functionally with engineering, manufacturing, vendors, and subcontractors to support project execution
Maintain clear, organized engineering documentation throughout the design and development lifecycle
Perform additional engineering or technical tasks as assigned

Qualifications

Education

Associate degree in a technical or engineering-related discipline, or equivalent hands-on experience
Bachelor’s degree in Mechanical Engineering preferred

Experience

3–5 years of mechanical design experience in a manufacturing or engineered-to-order environment preferred

Technical Skills

Hands-on experience with CAD tools
Proficiency with Autodesk Inventor strongly preferred
Experience with SolidWorks a plus
Working knowledge of mechanical systems and manufacturing processes
Experience generating and maintaining BOMs
Prior exposure to ERP systems in a manufacturing environment preferred

Certifications

None required

Soft Skills

Strong organizational and time-management skills
Ability to manage multiple priorities in a deadline-driven environment
Detail-oriented with strong documentation practices
Effective written and verbal communication skills
Ability to collaborate effectively across engineering, manufacturing, and project teams

Why Join Us?

Work on custom, engineered-to-order products with direct impact on manufacturing outcomes
Join a collaborative engineering team in a hands-on, design-focused role
Gain exposure to the full product lifecycle from concept through fabrication
Opportunity to grow technical depth in mechanical design within a manufacturing environment

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Network Engineering Manager
Location: On-site (U.S.-based enterprise environment)
Job Type: Full-time, direct hire
Salary Range: $130, 000 to $150,000 Annually, depending on experience

About the Role

A large, complex, and highly regulated organization is seeking a Network Engineering Manager to lead the design, stability, and ongoing evolution of enterprise network services. This role is responsible for overseeing the architecture, performance, and reliability of voice, data, video, and wireless environments across both local and wide-area networks.

The Network Engineering Manager combines deep hands-on networking expertise with strong leadership, strategic planning, and vendor management capabilities. This position plays a critical role in ensuring secure, resilient, and scalable network infrastructure that supports mission-critical operations and long-term business objectives.

Key Responsibilities

Plan, design, and manage enterprise LAN and WAN environments to ensure reliable delivery of voice, data, video, and wireless services
Establish and enforce network policies, standards, and operational procedures
Monitor, analyze, and optimize network performance, availability, scalability, and security
Lead network capacity planning and align infrastructure strategy with business growth and technology roadmaps
Serve as the primary escalation point for complex network incidents and service disruptions
Collaborate with business and IT stakeholders to define network requirements for new systems and initiatives
Oversee provisioning, lifecycle management, and upgrades of network infrastructure and services
Manage financial aspects of network operations, including budgeting, purchasing, and cost optimization
Develop business cases and cost-benefit analyses for infrastructure investments
Negotiate and manage vendor, service provider, and consultant relationships
Lead, mentor, and develop network engineering staff, including hiring, performance management, and scheduling
Ensure secure and resilient connectivity across all network-attached systems and appliances
Maintain accurate documentation of network architecture, configurations, diagrams, and procedures
Develop and maintain disaster recovery, business continuity, and network security policies
Research and evaluate emerging networking technologies to drive continuous improvement
Oversee implementation of new hardware, software, and network upgrades

Qualifications

Education

Bachelor’s degree in a computer-related field or equivalent professional experience

Experience

Approximately 8+ years of progressive experience supporting enterprise network environments
Proven success designing, implementing, and supporting large-scale, high-availability network infrastructures
Experience working in complex or regulated environments preferred

Technical Skills

Strong knowledge of enterprise networking platforms, protocols, and architectures
Hands-on experience with OSPF, BGP, DNS, DHCP, SPB, and SDN
Network capacity planning, security principles, and operational best practices
Proficiency with network testing tools for voice and data circuits
Ability to interpret technical documentation, architectural diagrams, and vendor specifications
Working knowledge of data privacy, compliance, and security requirements

Certifications

Industry-recognized networking certifications (associate, professional, or expert level) preferred
Vendor-specific or enterprise networking certifications strongly preferred

Soft Skills

Strong written, verbal, and interpersonal communication skills
Ability to translate complex technical concepts into business-focused language
Highly organized, self-directed, and detail-oriented
Proven analytical, troubleshooting, and problem-solving abilities
Ability to prioritize and perform effectively in high-pressure environments
Customer-focused mindset with strong collaboration skills

Why Join Us?

This role offers the opportunity to lead and shape enterprise network strategy within a mission-critical, highly visible environment. You’ll work with advanced technologies, collaborate with cross-functional leaders, and have a direct impact on the reliability, security, and future direction of a large-scale network infrastructure.

About the Role
The IT Project Manager I/II is responsible for planning, coordinating, and delivering technology, business, and operational projects across the enterprise. Reporting to IT leadership, this role supports initiatives from initial concept and business case development through implementation and close-out. The position requires strong project delivery discipline, stakeholder management, cross-functional coordination, and the ability to guide teams within a structured project framework.

Key Responsibilities
Project Planning & Execution
• Lead matrixed project teams from initiation through completion.
• Develop, manage, and maintain detailed project plans, schedules, milestones, and deliverables.
• Oversee project financials, including cost tracking, resource allocation, and budget control.
• Monitor and manage project scope, requirements changes, and schedule impacts.
• Create contingency and mitigation plans to support evolving needs and constraints.
• Apply organizational estimation and planning tools to produce accurate work plans.
Issue Resolution & Governance
• Track and report the resolution of high-impact project issues.
• Escalate unresolved risks and roadblocks through established governance channels.
• Facilitate cross-functional progress reviews and assist in problem resolution.
• Establish and maintain project metrics to measure performance and outcomes.
Operational & Methodology Expertise
• Maintain up-to-date knowledge of delivery frameworks, tools, and emerging technologies.
• Evaluate quality of work products to ensure adherence to project standards.
• Identify process improvement opportunities and support continuous improvement initiatives.
Vendor, Partner & Stakeholder Management
• Coordinate activities across internal IT teams, business partners, vendors, and consultants.
• Provide guidance based on organizational structures, policies, and technical requirements.
• Serve as liaison between business users and IT teams, supporting requirement clarification and negotiation.
• Represent IT leadership in project meetings, committees, and workgroups.
Leadership & Organizational Impact
• Provide coaching and support to project participants across functional teams.
• Act as a change leader, helping guide stakeholders through transitions.
• Mentor junior project managers on methodology, organizational structure, and best practices.
• Assist with workload coordination across multiple PMs on larger initiatives.
• Prepare and present project proposals, cost estimates, and change requests to leadership.
• Contribute to ongoing enhancements of project delivery processes.

Qualifications
Education
• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field
– Four additional years of related experience may substitute for the degree requirement.
Experience
• Eight years of related professional experience.
• PMP certification preferred
– Three years of PM experience may be substituted for certification.
• Experience delivering projects using multiple methodologies (waterfall, agile, SDLC).
• Experience leading projects involving multi-phased or multi-deployment schedules.
• Experience in IT, healthcare, insurance, or other regulated environments is a plus.
Technical Skills
• Strong abilities in scope, schedule, risk, and budget management.
• Analytical and business process expertise; proficiency with process-improvement tools.
• Strong documentation and written communication skills.
• Experience with project management tools and reporting platforms.
Certifications
• PMP preferred (or equivalent demonstrated project management experience).
Soft Skills
• Excellent communication skills across technical and executive audiences.
• Strong leadership competencies and ability to influence cross-functional teams.
• Composure and professionalism when navigating complex or high-pressure environments.
• Writing sample may be required.

Why Join Us?
This position offers the opportunity to lead meaningful enterprise initiatives within a structured project delivery environment. You will work closely with technical teams, business stakeholders, and leadership while helping improve organizational processes, drive strategic outcomes, and strengthen project management maturity. This is a highly visible role with opportunities for growth and impact.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Service Desk Analyst I
Location: Albany, NY – Fully On-Site
Job Type: Contract
Pay Rate: $23/hr - $27/hr depending on skill and experience.

About the Role:
We are seeking a Service Desk Analyst I to support on-site technology operations across two nearby office locations in the Albany, NY / Capital Region area. This role is focused on escalated service desk support, walk-up technical assistance, desktop and laptop troubleshooting, device imaging, user access support, and IT inventory-related activities. The ideal candidate will bring strong customer service skills, solid troubleshooting ability, and the discipline to follow established support procedures in a professional, end-user-facing environment.

Key Responsibilities:

Provide service desk and desktop support for internal users.
Handle escalated tickets from a Level 1 support team and assist with timely issue resolution.
Troubleshoot laptop, desktop, peripheral, hardware, software, connectivity, and access-related issues.
Support walk-up technology requests in an on-site service desk environment.
Assist with laptop imaging, deployment, and setup by following established procedures.
Support user account and access-related requests, including employees returning from leave or extended absence.
Use ticketing, endpoint management, and user administration tools to document, track, and resolve issues.
Maintain accurate inventory records and assist with device tracking and equipment management.
Communicate professionally with end users, peers, and IT teams to provide status updates and resolution details.
Support evolving IT service desk processes and contribute to consistent, reliable on-site technology support.
Travel between two nearby office locations in the Capital Region as needed.

Qualifications:

Education:

High school diploma or equivalent required.
Associate degree, technical training, or coursework in Information Technology, Computer Science, or a related field preferred.

Experience:

Prior help desk, service desk, desktop support, or on-site IT support experience preferred.
Entry-level candidates with strong work ethic, technical aptitude, and customer-facing communication skills may also be considered.
Experience providing in-person technical support in a professional office environment is helpful.
Experience supporting laptop refreshes, device deployments, endpoint imaging, or IT inventory activities is a plus.
Prior experience supporting multiple office locations or a distributed user environment is a plus.

Technical Skills:

Ability to troubleshoot common hardware, software, connectivity, and user access issues.
Familiarity with Active Directory or similar user administration tools.
Experience with ServiceNow or similar ITSM/ticketing platforms preferred.
Exposure to Microsoft Intune or similar endpoint management tools preferred.
Familiarity with Microsoft 365 and OneDrive support.
Ability to follow documented procedures for imaging, deployment, account support, and ticket handling.
Working knowledge of desktop, laptop, printer, peripheral, and basic network/connectivity troubleshooting.
Ability to maintain accurate asset, inventory, and ticket documentation.

Certifications:

CompTIA A+, Network+, Microsoft, ITIL, or related technical certifications are a plus but not required.

Soft Skills:

Strong customer service mindset and professional communication skills.
Dependable, detail-oriented, and organized.
Ability to prioritize tickets and support requests in a fast-paced environment.
Comfortable working fully on-site and supporting users face-to-face.
Able to follow established processes while adapting to evolving service desk procedures.
Strong problem-solving skills and willingness to learn.
Ability to work independently and as part of a team.

Why Join Us?

This is an opportunity to gain hands-on experience in a large enterprise IT environment while supporting users directly across multiple local office locations. The role offers exposure to service desk escalation support, endpoint management, device imaging, user access administration, inventory processes, and evolving IT support procedures. This position is well-suited for someone who enjoys solving technical issues, working directly with end users, and building practical experience in a structured technology support environment.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: IT Supervisor

Location: On-site, United States

Job Type: Full-time, direct hire

Salary Range: $90,000 – $100,000 annually depending on experience

About the Role:

A healthcare-focused services organization is seeking an experienced IT Supervisor to oversee daily IT operations, infrastructure support, and enterprise technology service delivery. This position combines hands-on technical expertise with team leadership responsibilities to support a secure, reliable, and compliant technology environment.

The IT Supervisor will lead internal support operations, maintain infrastructure and cloud platforms, coordinate with vendors, and assist with regulatory compliance initiatives related to data security and protected information environments.

Key Responsibilities:

Supervise IT support staff including workload management, mentoring, training, and performance evaluations
Oversee day-to-day help desk and technical support operations to ensure timely resolution of issues and operational continuity
Support planning, maintenance, and optimization of enterprise infrastructure including servers, networking, storage, remote access, and cloud-based systems
Administer and support Microsoft 365 technologies including Exchange Online, SharePoint, Teams, Copilot, and related security controls
Manage endpoint administration platforms such as Microsoft Intune for device management, software deployment, patching, and security enforcement
Maintain and support operational software applications used throughout the organization
Coordinate secure connectivity and access to externally hosted systems and client resources
Support data governance, information protection, and enterprise security initiatives
Assist with implementation and maintenance of safeguards supporting HIPAA and PCI DSS compliance requirements
Coordinate with third-party vendors regarding hardware procurement, software licensing, and support services
Develop, maintain, and enforce IT policies, procedures, and security standards
Participate in infrastructure upgrades, migrations, and technology refresh initiatives while minimizing operational disruption
Support disaster recovery and business continuity planning efforts, including backup validation and recovery testing
Maintain accurate documentation for systems, configurations, operational procedures, and troubleshooting processes
Ensure technology operations comply with organizational policies and applicable regulatory standards

Qualifications:

Education

Bachelor’s degree in Information Technology, Computer Science, or related field preferred
Equivalent combination of education and relevant professional experience may be considered

Experience

Minimum of 4 years of progressive IT experience in enterprise environments
Prior supervisory, lead, or team management experience required
Experience supporting infrastructure environments including servers, networking, storage, and cloud technologies
Experience coordinating IT projects and working with third-party vendors
Experience within healthcare, regulated, or compliance-driven environments preferred

Technical Skills

Strong administration experience with Microsoft 365 technologies and cloud collaboration platforms
Experience with Microsoft Intune or similar endpoint management solutions
Understanding of data governance, information protection, and cybersecurity best practices
Familiarity with HIPAA, PCI DSS, and regulated IT compliance environments
Knowledge of infrastructure support including networking, systems administration, backup, and disaster recovery processes

Certifications

Microsoft certifications such as Microsoft 365 Certified, Azure Administrator, or related credentials preferred
CompTIA Network+, Security+, or similar certifications are a plus

Soft Skills

Strong analytical, troubleshooting, and problem-solving abilities
Excellent written and verbal communication skills with both technical and non-technical stakeholders
Ability to manage multiple priorities in a fast-paced operational environment
Strong organizational and leadership capabilities
Ability to work independently while collaborating effectively across departments

Why Join Us?

Opportunity to lead and enhance enterprise IT operations within a growing healthcare-focused organization
Exposure to modern Microsoft cloud technologies, endpoint management, and security initiatives
Collaborative team environment with opportunities for professional growth and leadership development
Stable organization supporting mission-critical operational and compliance initiatives
Opportunity to contribute to infrastructure modernization and long-term technology strategy

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Unix Systems Engineer III

Location: Northeast Region, United States (On-site)

Job Type: Full-time, contract

Salary Range: hourly depending on experience

About the Role:

We are seeking an experienced Unix Systems Engineer III to support and maintain enterprise-scale UNIX and Linux infrastructure environments across multiple locations. This role is responsible for advanced systems administration, operational support, deployment activities, troubleshooting, and infrastructure optimization within highly available production environments. The ideal candidate will have strong experience supporting enterprise UNIX/Linux platforms, storage technologies, networking protocols, automation, and disaster recovery initiatives.

This position participates in a 24x7x365 support model, including rotating on-call responsibilities and occasional after-hours or weekend maintenance activities.

Key Responsibilities:

Provide advanced operational, deployment, maintenance, and troubleshooting support for enterprise UNIX/Linux infrastructure environments.
Install, configure, administer, and maintain UNIX and Linux servers across distributed enterprise systems.
Monitor system performance, availability, and capacity to ensure stability of production services.
Lead medium to large infrastructure projects and contribute to process improvement initiatives.
Develop and maintain technical documentation, operational standards, and support procedures.
Serve as a subject matter expert for UNIX/Linux technologies and related infrastructure services.
Support escalation activities and provide mentorship and technical guidance to junior administrators and contract resources.
Collaborate with engineering and infrastructure teams to implement production-ready solutions and deployment strategies.
Participate in disaster recovery planning, clustering implementations, performance tuning, and enterprise backup initiatives.
Support enterprise security hardening, monitoring, patching, and compliance activities.
Evaluate infrastructure technologies and recommend enhancements to improve reliability, scalability, and operational efficiency.
Support interoperability and integration between UNIX/Linux and Windows server environments.
Perform shell scripting and automation tasks to improve operational efficiency and system management.

Qualifications:

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.
Equivalent professional experience will be considered in lieu of formal education.

Experience

Minimum of 5 years of hands-on experience supporting UNIX/Linux systems within enterprise environments.
Strong experience administering IBM AIX, Solaris, Red Hat Enterprise Linux, SUSE Linux, and CentOS environments.
Experience supporting enterprise web and infrastructure services including Apache and enterprise mail systems.
Experience with enterprise storage technologies including SAN and NAS platforms.
Experience supporting high-availability environments and clustering technologies.
Experience participating in production support environments with on-call responsibilities.
Experience supporting integration between UNIX/Linux and Windows-based systems preferred.
Experience with Veritas technologies and Linux clustering solutions preferred.
Experience with enterprise monitoring, backup, and security hardening tools preferred.

Technical Skills

Strong knowledge of TCP/IP networking and enterprise infrastructure protocols.
Experience with NFS, DNS, LDAP/OpenLDAP, and enterprise authentication services.
Proficiency with shell scripting and automation frameworks.
Knowledge of enterprise internet/server protocols including SSH, SMTP, HTTP/HTTPS, TLS, FTP/SFTP, and IMAP/POP.
Strong troubleshooting and performance tuning capabilities across UNIX/Linux environments.
Familiarity with enterprise backup and recovery solutions.
Working knowledge of virtualization-related infrastructure technologies.
Perl scripting experience is a plus.

Certifications

UNIX or Linux certifications preferred.
Solaris Administration certifications are a plus.

Soft Skills

Strong analytical and problem-solving skills.
Ability to manage multiple priorities in a fast-paced enterprise environment.
Excellent written and verbal communication skills.
Ability to collaborate effectively across technical teams and leadership groups.
Strong documentation and organizational skills.
Ability to work independently while contributing to a team-oriented environment.

Why Join Us?

Opportunity to support highly available, enterprise-scale production infrastructure environments.
Exposure to a broad range of UNIX/Linux technologies, storage platforms, and enterprise systems.
Collaborative technical environment with opportunities for leadership and mentorship.
Stable, long-term opportunity supporting mission-critical infrastructure operations.
Involvement in enterprise modernization, automation, and infrastructure improvement initiatives.

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Please no 3rd parties or C2C. Must be a US Permanent Resident or Citizen. We are unable to sponsor currently.

Job Title: Enterprise Automation Engineer (ServiceNow)
Location: Remote (East Coast)
Job Type: Full-time, direct hire
Salary Range: $110,000 – $130,000 annually depending on experience

About the Role:
A growing, technology-driven organization is seeking an Automation & AI Solutions Engineer to design, build, and support scalable automation, workflow, and AI-enabled solutions across the enterprise. This role sits within the Enterprise Platforms team and partners closely with business stakeholders to translate operational needs into efficient, platform-based solutions.

This is a hands-on role for someone who enjoys building practical solutions, improving business processes, and leveraging modern tools to drive efficiency. The ideal candidate brings experience across workflow automation, low-code platforms, integrations, and emerging AI technologies, along with the ability to balance speed, usability, scalability, and governance.

Key Responsibilities:

Design and implement workflows and automations using platforms such as Microsoft Power Platform, ServiceNow, and related enterprise tools
Build scalable, reusable solutions that replace manual, repetitive, or inefficient business processes
Evaluate business requirements and determine the most appropriate platform or tool for each use case
Develop and support AI-enabled solutions using technologies such as ChatGPT, Microsoft Copilot, or similar tools
Identify opportunities to apply automation and AI to improve productivity, decision-making, and operational efficiency
Integrate systems using APIs, connectors, and data flows to support end-to-end process automation
Design maintainable and scalable solutions that can be reused across teams and departments
Partner with business stakeholders and analysts to gather requirements and translate them into technical solutions
Communicate solution design, tradeoffs, risks, and recommendations to technical and non-technical audiences
Contribute to governance standards for workflows, data usage, solution architecture, and platform adoption
Support and guide third-party vendors delivering platform-based or automation-related solutions
Document solutions, configurations, and best practices to promote knowledge sharing and long-term supportability
Continuously identify opportunities for process improvement and expanded automation across the organization

Qualifications:

Education

Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field preferred
Equivalent combination of education and practical experience will be considered

Experience

3–6+ years of experience building solutions using Microsoft Power Platform, ServiceNow, or similar workflow and automation platforms
Hands-on experience developing workflows, automations, low-code applications, or platform-based business solutions
Experience working across multiple enterprise platforms and selecting the right solution for business needs
Experience partnering with business stakeholders to deliver automation and process improvement initiatives
Experience supporting or contributing to enterprise platform governance and standards is a plus

Technical Skills

Microsoft Power Platform, including Power Automate and Power Apps
ServiceNow or similar enterprise workflow platforms
API integrations, connectors, and data flows
Experience with AI tools such as ChatGPT, Microsoft Copilot, or similar solutions
Understanding of solution design principles related to scalability, maintainability, and reuse
Familiarity with process automation, workflow design, and enterprise application integration

Certifications

Microsoft Power Platform certifications are a plus
ServiceNow certifications are a plus
AI, automation, or cloud platform certifications are helpful but not required

Soft Skills

Strong understanding of business process design and process improvement
Ability to balance rapid delivery with long-term scalability and maintainability
Strong analytical and problem-solving skills
Excellent collaboration and communication skills across technical and non-technical teams
Ability to work effectively in a fast-paced environment with evolving priorities
Self-starter with a hands-on, solution-oriented mindset

Why Join:

Opportunity to build and shape automation and AI capabilities across the organization
High-impact role with visibility across multiple business functions
Exposure to modern enterprise platforms and emerging AI technologies
Collaborative environment focused on innovation, efficiency, and continuous improvement

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Monitor network equipment and respond to outages using enterprise monitoring tools.
Open, track, and manage support tickets for network issues, escalating as required.
Provide troubleshooting assistance and clear technical communication over the phone.
Utilize ticketing systems to document and resolve incidents, including internet downtime and disruptions.
Assist with firewall replacement/migration projects involving platforms such as Palo Alto and SonicWall.
Collaborate with senior network administrators on configuration tasks, with training provided for longer-term assignments.

Qualifications
Education

Relevant coursework, technical training, or equivalent hands-on experience preferred.

Experience

Prior experience in network monitoring and troubleshooting.
Exposure to ticketing systems and incident management.
Familiarity with VPNs and escalation procedures a plus.

Technical Skills

Knowledge of enterprise network monitoring tools.
Experience supporting firewall platforms is beneficial.
Strong troubleshooting and diagnostic abilities.

Certifications

Industry certifications (CompTIA Network+, CCNA, etc.) are a plus but not required.

Soft Skills

Clear and professional phone communication skills.
Ability to work independently and as part of a team.
Strong organizational and documentation skills.

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Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.
Job Title: Network Technician (Contract)
Location: On-site (Syracuse, NY)
Job Type: Contract (Open-ended, 3-month minimum)
Pay Rate: $25 – $35 per hour depending on experience

About the Role
This position plays an important role in monitoring and troubleshooting network performance, assisting with ticket resolution, and supporting ongoing infrastructure projects. The role offers hands-on experience with enterprise-grade tools, making it an excellent opportunity for someone looking to advance their networking skillset.

Key Responsibilities

Monitor network equipment and respond to outages using enterprise monitoring tools.
Open, track, and manage support tickets for network issues, escalating as required.
Provide troubleshooting assistance and clear technical communication over the phone.
Utilize ticketing systems to document and resolve incidents, including internet downtime and disruptions.
Assist with firewall replacement/migration projects involving platforms such as Palo Alto and SonicWall.
Collaborate with senior network administrators on configuration tasks, with training provided for longer-term assignments.

Qualifications
Education

Relevant coursework, technical training, or equivalent hands-on experience preferred.

Experience

Prior experience in network monitoring and troubleshooting.
Exposure to ticketing systems and incident management.
Familiarity with VPNs and escalation procedures a plus.

Technical Skills

Knowledge of enterprise network monitoring tools.
Experience supporting firewall platforms is beneficial.
Strong troubleshooting and diagnostic abilities.

Certifications

Industry certifications (CompTIA Network+, CCNA, etc.) are a plus but not required.

Soft Skills

Clear and professional phone communication skills.
Ability to work independently and as part of a team.
Strong organizational and documentation skills.

Why Join Us?
This contract role provides valuable exposure to enterprise IT operations while working in a supportive team environment. You’ll gain practical experience with network monitoring, troubleshooting, and firewall migrations, all while contributing to the stability of mission-critical infrastructure. For motivated professionals, this position offers a strong foundation to grow into more advanced networking opportunities.

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. [categories] => stdClass Object ( [total] => 1 [data] => Array ( [0] => stdClass Object ( [id] => 2000042 [name] => IT - Network ) ) ) [employmentType] => Contract To Hire [clientCorporation] => stdClass Object ( [id] => 1949 [name] => American Food and Vending [address] => stdClass Object ( [address1] => 106 Metropolitan Park Drive [address2] => [city] => Liverpool [countryCode] => US [countryID] => 1 [countryName] => United States [state] => New York [timezone] => America/New_York [zip] => 13088 ) ) [title] => Network Technician (Contract) [owner] => stdClass Object ( [id] => 3012 [firstName] => John [lastName] => Berardi [email] => jberardi@issitechpros.com ) [_score] => 1 ) [15] => stdClass Object ( [dateLastPublished] => 1778875835050 [dateLastModified] => 1778875835287 [isPublic] => 1 [isOpen] => 1 [customText3] => [id] => 7041 [isDeleted] => [dateAdded] => 1778875805167 [status] => Accepting Candidates [address] => stdClass Object ( [city] => Syracuse [state] => New York [zip] => 13202 ) [assignedUsers] => stdClass Object ( [total] => 0 [data] => Array ( ) ) [publicDescription] => Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.
Job Title: RPG Programmer
Location: Syracuse, NY (On-site)
Job Type: Full-time, direct hire
Salary Range:

About the Role:
An established, growth-oriented organization is seeking an RPG Programmer to join its Information Technology team. This role is ideal for a developer who enjoys a mix of programming, system support, and hands-on IT work. You’ll collaborate with management, end-users, and vendors to build, enhance, and maintain business-critical systems that keep operations running smoothly.
You’ll work with both modern and legacy technologies—supporting applications in environments such as IBM iSeries/DB2, while also contributing to new development and data integration efforts that drive efficiency and insight across the company.

Key Responsibilities:

Design, develop, and modify computer programs based on business and project requirements.
Maintain and enhance existing internal and vendor-supported applications, including legacy RPG systems.
Collaborate with business teams and vendors to clarify technical needs and validate system accuracy.
Test, debug, and document program updates prior to deployment.
Assist with data acquisition, reporting, and analytics initiatives across departments.
Maintain system documentation, development records, and configuration logs.
Support end-users with application functionality and system access.
Perform preventative maintenance and troubleshooting for hardware and coordinate vendor support.
Stay current on emerging technologies and development best practices.
Contribute to departmental projects and broader IT initiatives.

Qualifications
Education & Experience

Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field; or equivalent experience.
Proficiency in one or more programming languages such as Java, C#, C++, or SQL.
Experience with RPG programming and IBM iSeries/DB2 environments preferred.
Familiarity with Windows Server, Active Directory, and general IT infrastructure.
Exposure to data analytics, healthcare systems, or regulated environments a plus.

Technical Skills

Solid understanding of database structures, scripting, and the software development lifecycle.
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
Strong troubleshooting and analytical skills.

Soft Skills

Excellent verbal and written communication abilities.
Detail-oriented with strong organizational and documentation habits.
Collaborative mindset and ability to work cross-functionally.

Physical Demands

Ability to lift up to 25 lbs occasionally.
Extended periods of computer-based work.
Occasional bending, reaching, or kneeling as required for IT support tasks.

Why Join Us?
This company has built its reputation over decades by combining technical precision with a people-first approach. Employees enjoy a supportive environment where collaboration, integrity, and innovation are valued daily. You’ll be part of a stable, community-minded organization that leverages technology to improve operational efficiency and client service offering both professional growth and long-term career stability.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Facilities Electrical Engineer
Location: On-Site
Job Type: Full-time, direct hire
Salary Range: $64,000 – $123,000 annually depending on experience
Schedule: Monday–Friday, 8:00 AM–4:30 PM

About the Role:

A large, complex facilities organization is seeking an Electrical Engineer to support planning, design, construction, and infrastructure improvement projects across a multi-building campus environment. This role provides electrical engineering expertise for building systems, capital projects, infrastructure upgrades, and ongoing facility needs.

The Electrical Engineer will serve as an internal technical resource, supporting project managers, facilities operations, outside consultants, contractors, and internal stakeholders through all phases of design and construction. This position is well-suited for someone with strong building electrical systems experience, knowledge of construction processes, and the ability to coordinate technical project details from concept through closeout.

Key Responsibilities:

Provide in-house electrical engineering and design support for building and infrastructure projects.
Review electrical design submissions, drawings, specifications, and project documentation for accuracy, code compliance, constructability, and alignment with facility standards.
Support facilities operations teams with infrastructure planning, troubleshooting, and small project designs.
Assist project managers with technical guidance throughout design, bidding, construction, commissioning, and closeout phases.
Coordinate with consultants, contractors, internal departments, end users, vendors, and materials suppliers during project execution.
Manage selected capital or facilities projects from planning through completion.
Develop and maintain project scope, schedules, budgets, documentation, progress updates, submittals, contracts, payment tracking, and closeout materials.
Ensure projects comply with applicable building codes, regulatory requirements, safety standards, and organizational goals.
Help integrate new electrical systems and upgrades with existing campus infrastructure.
Support long-term planning related to electrical distribution, building systems, renovations, and infrastructure modernization.

Qualifications:

Education

Bachelor’s degree in Electrical Engineering or a related field required.

Experience

Minimum of 5 years of professional electrical engineering experience.
Experience designing building electrical systems required.
Strong understanding of construction project sequencing, terminology, documentation, processes, and procedures.
Experience coordinating consultants, contractors, internal stakeholders, end users, and materials through all phases of construction projects.
Experience reviewing technical documents, managing competing priorities, and supporting multiple projects in a complex facilities environment.
Experience with electrical design and infrastructure projects in healthcare, higher education, research, institutional, commercial, or other complex facility environments preferred.
Experience working in a contract, procurement, public-sector, or capital project environment preferred.
Experience managing or supporting healthcare-related design and construction projects preferred.

Technical Skills

Knowledge of applicable building codes, electrical codes, life safety standards, and NFPA standards preferred.
Familiarity with healthcare facility design standards or regulated building environments preferred.
Familiarity with formal design guidelines, procurement procedures, and capital project processes preferred.
Experience with Microsoft Project or other scheduling software preferred.
Experience with AutoCAD, Revit, BIM tools, and electrical design/analysis software preferred.
Strong computer, documentation, analytical, and project coordination skills.

Certifications

Professional Engineer license preferred.

Soft Skills

Strong written and verbal communication skills.
Strong interpersonal and organizational skills.
Ability to communicate technical concepts clearly to non-technical stakeholders.
Practical, project-focused mindset with strong attention to detail.
Ability to coordinate cross-functional project teams and support multiple priorities.
Strong problem-solving ability and sound engineering judgment.

Why Join Us?

This is an opportunity to apply electrical engineering expertise in a complex, mission-critical facilities environment with a broad range of infrastructure, renovation, and capital improvement projects. The role offers exposure to both day-to-day facility needs and long-term campus planning, while working closely with project managers, operations teams, consultants, contractors, and internal stakeholders. Candidates who enjoy technical problem-solving, project coordination, and seeing building systems projects through from concept to completion will find this role highly rewarding.

Controls Engineer
Location: Syracuse, NY (On-site)
Status: Full-Time, Exempt
Reports To: Engineering Team Lead
Direct Reports: None
Bonus: None
Remote: No

Overview

A longstanding manufacturer of custom automated machinery is seeking a Controls Engineer to support the design, development, and commissioning of industrial equipment used in high-volume production environments. The organization specializes in engineered-to-order systems that serve a wide range of industries, including consumer goods, food production, pharmaceuticals, and general manufacturing.

The company promotes continuous improvement, collaboration, and professional development, offering employees opportunities to advance their skills and contribute meaningfully to ongoing product and process innovation.

Position Summary

The Controls Engineer will design machine control systems, develop supporting subsystems, and support multiple projects simultaneously. Responsibilities include configuring hardware, programming control logic, performing system commissioning both in-house and at customer sites, and ensuring all solutions meet quality, safety, and performance requirements.

This role works closely with electrical design, assembly, service teams, and applications engineering, and may involve occasional travel to customer facilities for commissioning and technical support.

Key Responsibilities

Controls Design & Development

Create machine control system designs in accordance with established engineering standards.
Select and requisition components while adhering to approved vendor guidelines.
Integrate standard subsystems and design methods to ensure efficient manufacturing, safe operation, and reliable long-term performance.
Develop control logic, HMI interfaces, and safety routines that support operational requirements.

Project Execution

Complete work within defined scope, cost, quality, and schedule constraints.
Provide technical direction to manufacturing, electrical wiring, and field service personnel.
Participate in engineering reviews, departmental meetings, and cross-functional planning sessions.
Support applications engineering with concepts, system simulations, and technical evaluation for new project proposals.

Commissioning & Field Support

Perform in-house testing and acceptance of machinery prior to shipment.
Travel to customer sites for commissioning, troubleshooting, and support of new or modified equipment (estimated 10–15% travel).
Support emergency service situations for controls-related production downtime.
Maintain eligibility for required domestic and international travel documentation.

Simulation & Proposal Support

Build new robotic or system simulations for prospective projects.
Modify and update existing simulations as needed for equipment upgrades or customer requests.
Assist with conceptual design, cost estimation, and technical justification for new proposals.

Continuous Improvement

Evaluate internal processes and work practices to identify improvement opportunities.
Maintain awareness of emerging technologies, industry best practices, and applicable engineering standards.
Participate in ongoing training, development, and professional networking.

Other Duties

Support organizational initiatives as assigned.
Provide high-quality communication, documentation, and collaboration across engineering and operations teams.

Qualifications

Education

Bachelor’s degree in Electrical Engineering or a related field.

Experience

3+ years of experience in a design-build or custom automation environment as a Controls Engineer.

Technical Skills

Experience designing control systems for automated equipment.
Familiarity with PLC programming, HMI development, robotics, safety circuits, and electrical components.
Project management experience preferred.
Proficiency with standard engineering, design, and lifecycle management software.

Benefits

Medical, dental, and vision coverage
Health Savings Account (HSA) / Flexible Spending Account (FSA) options
401(k) with company contribution
Company-paid life and AD&D insurance
Optional supplemental life insurance

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Enterprise Data Architect
Location: [Specify location / hybrid / on-site]
Job Type: Full-time, direct hire
Salary Range: $140,000 to $150,000 Annually, depending on experience

About the Role

A large, complex organization is seeking an Enterprise Data Architect to support an enterprise-wide digital transformation and data services initiative. This role blends strategic architecture leadership with hands-on technical execution, focusing on the design, integration, and optimization of scalable data platforms that enable mission-critical analytics, interoperability, and cloud modernization.

The Enterprise Data Architect will define and implement frameworks that unify diverse data sources into an Integrated Data Environment (IDE), supporting real-time insights and advanced analytics across a multi-business operating model that includes customer-facing, transactional, and operational domains. Information security, governance, and compliance are foundational to all architectural decisions in this role.

Key Responsibilities

Develop and maintain an enterprise-wide data architecture strategy, standards, and reference models aligned with business and technology objectives
Design, optimize, and govern data architectures supporting EDW, ODS, CDP, and enterprise integration frameworks
Lead cloud and data modernization initiatives, including hybrid cloud and platform migration strategies
Establish and enforce data governance, data quality, lineage, and metadata management practices
Embed security-by-design principles across data platforms and support ongoing risk and compliance assessments
Enable advanced analytics, real-time reporting, and AI/ML initiatives through scalable data pipelines and streaming architectures
Partner with business and IT stakeholders to translate requirements into actionable, scalable data solutions
Monitor, tune, and optimize data pipelines for performance, reliability, and cost efficiency
Evaluate emerging data technologies and architectural patterns (e.g., data mesh, data fabric, generative AI) and lead proofs of concept
Mentor and guide data engineering and analytics teams, establishing best practices and a center of excellence for enterprise data architecture
Perform additional duties as needed to support broader organizational initiatives

Qualifications

Education

Bachelor’s degree in Computer Science, Information Systems, or a related technical discipline

Experience

8+ years of experience in enterprise-level data architecture, data engineering, or closely related roles
Experience supporting complex, multi-line business environments preferred

Technical Skills

Strong expertise in data integration, enterprise data architecture, and governance frameworks
Proficiency with Microsoft-based data technologies, including SQL Server, SSIS, and Power BI
Experience with enterprise data warehousing, streaming platforms, and customer data platforms
Hands-on experience designing and supporting hybrid cloud data architectures

Certifications

Relevant cloud, data, or architecture certifications are a plus

Soft Skills

Proven ability to lead technically while collaborating across business and IT teams
Strong written and verbal communication skills
Ability to work independently in a fast-paced, evolving environment
Demonstrated commitment to confidentiality, security, and data governance standards
Willingness to participate in a rotational 24/7 on-call support schedule

Why Join Us?

Own and shape enterprise data architecture strategy for a large, diversified organization
Work with modern data, analytics, and cloud technologies at scale
Play a key role in advancing customer experience, operational insight, and data-driven decision-making
Opportunity to influence long-term platform direction and architectural standards

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Network & Cloud Infrastructure Engineer (Levels I–IV)
Location: Hybrid or On-site, Northeast United States
Job Type: Full-time, contract
Salary Range: hourly, depending on experience

About the Role:
We are seeking a Network & Cloud Infrastructure Engineer to define and deliver the vision, strategy, and technical solutions for enterprise network and cloud infrastructure platforms across hybrid environments. This role is responsible for designing scalable, secure, and flexible architectures that support modern cloud-based services as well as legacy system integration. The position works closely with internal IT teams, business stakeholders, vendors, and subject matter experts to evaluate, implement, and optimize infrastructure solutions across public cloud, private cloud, and on-premises environments. The role emphasizes resiliency, security, automation, and cost efficiency throughout the infrastructure lifecycle. This is a multi-level position, with level placement based on experience, technical expertise, and demonstrated capabilities.

Key Responsibilities:

Serve as an escalation point for complex infrastructure and network issues
Conduct proof-of-concept testing and technical evaluations in lab environments
Design and document infrastructure solutions for production deployment
Develop and maintain technical standards, architecture documentation, and operational procedures
Deploy and integrate new technologies into enterprise environments
Align infrastructure solutions with business needs and strategic objectives
Research, evaluate, and implement hybrid cloud technologies
Collaborate with internal IT teams and business stakeholders to gather requirements and translate them into technical solutions
Work with vendors and subject matter experts to establish technical standards and best practices
Integrate multiple systems and platforms across cloud and on-premises environments
Maintain a strong focus on security, compliance, audit readiness, and data protection
Support enterprise server, network, and infrastructure strategy
Contribute to infrastructure performance optimization and operational improvement
Support budgeting, cost planning, and cost optimization initiatives for assigned technology areas
Participate in enterprise strategy development and infrastructure roadmap planning
Assist with vendor evaluations and RFI/RFP processes
Lead automation initiatives and workflow improvements
Perform system analysis, resiliency planning, and capacity planning
Mentor junior engineers and provide technical guidance across teams
Develop business cases and technical justifications for infrastructure investments
Serve as a subject matter expert and trusted advisor for assigned technology domains
Lead critical infrastructure projects and strategic initiatives

Qualifications:

Education

Associate’s degree in Computer Science, Information Technology, or a related field with at least 4 years of relevant experience, or 7+ years of equivalent professional experience in lieu of a degree
Bachelor’s degree in a related discipline is preferred for higher-level placements

Experience

Experience in infrastructure operations, engineering, and project delivery within enterprise environments
Experience designing and supporting hybrid infrastructure solutions across public cloud, private cloud, and on-premises platforms
Experience integrating systems across legacy and modern infrastructure environments
Experience supporting infrastructure resiliency, disaster recovery, and operational continuity
Experience working with cross-functional IT teams, business stakeholders, vendors, and external partners
Level I: Foundational experience in infrastructure operations and project delivery
Level II: Strong experience in infrastructure operations and service delivery, including resource management and optimization
Level III: Advanced experience mentoring team members, aligning technical solutions to business goals, and supporting resiliency planning
Level IV: Demonstrated leadership in technical delivery, strategic initiatives, and enterprise hybrid cloud architecture

Technical Skills

Understanding of cloud computing concepts and hybrid infrastructure environments
Experience with scripting and automation for infrastructure deployment, management, and support
Working knowledge of security, compliance, audit, and data protection practices
Working knowledge of at least three of the following for Level I, at least four for Levels II and III, and at least five for Level IV:
Public cloud platforms such as AWS, Azure, or GCP
Networking technologies including routing, switching, SD-WAN, and wireless
Network security platforms including next-generation firewalls and access control systems
Load balancing technologies
Infrastructure as Code tools such as Terraform
Configuration management tools such as Ansible
Virtualization and hyperconverged infrastructure platforms
Network simulation and emulation tools
APIs, scripting languages, and data formats including REST, JSON, and YAML
Version control platforms such as Git-based systems
Level II: Intermediate expertise in multiple infrastructure technologies, strong automation skills, and experience producing high-quality technical documentation
Level III: Advanced expertise in multiple infrastructure technologies, advanced understanding of disaster recovery and resiliency planning, and strong technical leadership capability
Level IV: Deep knowledge of hybrid cloud architectures and advanced expertise across enterprise infrastructure and networking domains

Certifications

Relevant industry certifications are preferred
Certifications in cloud, networking, security, or infrastructure technologies are strongly preferred for Level III and Level IV candidates

Soft Skills

Strong communication and collaboration skills
Ability to translate business requirements into practical technical solutions
Strong analytical, problem-solving, and decision-making skills
Ability to balance operational support, project execution, and strategic planning
Strong documentation and organizational skills
Ability to mentor others and provide leadership within technical teams
Ability to work effectively in a hybrid or on-site team environment with occasional escalation and on-call responsibilities

Why Join Us?
This role offers the opportunity to work on enterprise-scale infrastructure initiatives across cloud and on-premises environments in a stable and collaborative organization. You will contribute to strategic technology decisions, support modernization efforts, and gain exposure to a broad range of network, cloud, automation, and security technologies. This position provides opportunities for professional growth, technical leadership, and meaningful impact on enterprise infrastructure strategy and performance.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: IT Project Manager II
Location: Central New York (Hybrid or On-Site)
Job Type: Full-time, contract
Hourly rate: $50-$55/hr. (depending on experience)

About the Role:

A large, complex organization in a regulated industry is seeking an experienced IT Project Manager II to lead the delivery of application, operational, and business-focused technology initiatives.

This role is responsible for managing full project lifecycles, coordinating cross-functional teams, and ensuring projects are delivered on time, within scope, and within budget. The ideal candidate brings strong leadership, communication, and execution skills, along with experience navigating complex organizational environments and stakeholder groups.

Key Responsibilities:

Project Leadership & Delivery

Lead end-to-end project execution from business case approval through implementation and close-out
Plan, schedule, monitor, and report on project activities, milestones, and deliverables
Manage project scope, requirements, and change control processes
Develop detailed project plans, timelines, and resource allocations

Financial & Resource Management

Oversee project budgets, cost tracking, and resource planning
Identify project risks and develop mitigation and contingency strategies
Determine and allocate the appropriate mix of internal and external resources

Stakeholder Communication & Governance

Serve as the primary liaison between business stakeholders, IT teams, and third-party vendors
Provide regular status reporting, dashboards, and executive-level updates
Escalate risks, issues, and decisions with recommended solutions
Represent leadership in project governance forums and decision-making meetings

Team Leadership & Collaboration

Matrix-manage cross-functional teams including internal staff, contractors, and vendors
Coach and mentor team members to drive successful project outcomes
Foster a collaborative, high-performance team environment

Process Improvement & Quality

Define, track, and report on key project performance metrics (KPIs)
Ensure quality standards are met across all project deliverables
Identify opportunities to improve project management processes, tools, and methodologies
Promote continuous improvement, operational efficiency, and cost optimization

Qualifications:

Education

Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field
Equivalent experience may be considered in lieu of degree

Experience

8+ years of experience in IT project management or related roles
Proven experience managing complex, multi-phase, enterprise-level projects
Experience working in regulated or highly structured environments preferred

Technical Skills

Strong knowledge of project management methodologies (Agile, Waterfall, SDLC)
Experience managing project budgets, timelines, and resource allocation
Familiarity with enterprise IT systems, applications, and infrastructure

Certifications

PMP certification preferred (or equivalent experience)

Soft Skills

Strong communication skills with the ability to engage stakeholders at all levels, including executive leadership
Excellent analytical, problem-solving, and organizational skills
Ability to manage competing priorities in a fast-paced environment
Proven ability to lead, influence, and align cross-functional teams

Why Join:

Opportunity to lead high-impact initiatives in a complex, enterprise environment
Strong visibility with senior leadership and key business stakeholders
Collaborative, team-oriented culture focused on continuous improvement
Competitive compensation and long-term career growth opportunities

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Factory Acceptance Testing (FAT) Technician

Location: On-site (Syracuse)
Job Type: Full-time, direct hire
Salary Range: $20/hr - $31.50/hr, depending on experience

About the Role

The Factory Acceptance Testing (FAT) Technician reports to Quality leadership and plays a critical role in ensuring finished equipment meets approved drawings, customer specifications, and internal quality standards prior to shipment. This position is responsible for executing factory acceptance testing activities, coordinating with cross-functional teams, and supporting customer-facing FAT events to ensure projects are completed on schedule and to specification.

Work hours may vary based on production demands, testing schedules, and customer visit requirements.

Key Responsibilities

Prepare and stage all required parts, components, and assemblies in the testing area prior to FAT activities
Perform equipment assembly verification and pre-FAT inspections before customer attendance
Execute factory acceptance testing per approved FAT protocols, drawings, specifications, and applicable codes and standards
Conduct testing activities including drawing/configuration verification, surface finish measurements, mechanical testing of accessories, and water/spray device testing using calibrated tools
Support and host customers during FAT events, ensuring a professional, organized, and well-documented testing experience
Collaborate closely with Manufacturing, Quality, and Engineering teams throughout the testing and resolution process
Identify, document, and communicate quality, compliance, or performance concerns to Quality leadership and plant management
Support resolution and closure of punch-list items prior to shipment preparation
Assist with activities supporting factory testing, equipment shipment readiness, and material flow as needed
Participate in cross-training to provide coverage during absences or peak workload periods
Comply with all company safety policies, procedures, and applicable occupational health and safety regulations

Qualifications

Education

High school diploma or equivalent required
Technical or vocational training preferred

Experience

Experience in manufacturing, equipment testing, inspection, or quality-related roles preferred
Customer-facing experience in a technical or production environment is a plus

Technical Skills

Ability to read and interpret engineering drawings and blueprints
Experience using basic hand tools for mechanical assembly and inspection
Familiarity with testing procedures, measurement tools, and inspection methods preferred
Experience working within a manufacturing ERP or production management system is a plus
Electrical experience, including wiring or troubleshooting high- and low-voltage components, preferred

Certifications

Willingness to obtain and maintain authorization to operate powered industrial vehicles

Soft Skills

Strong verbal communication skills, including direct interaction with customers
Excellent organizational skills and attention to detail
Ability to work collaboratively in a fast-paced manufacturing environment
Strong problem-solving skills and the ability to manage shifting priorities

Why Join Us?

Be part of a quality-driven manufacturing organization delivering custom, engineered equipment
Work in a hands-on role with direct impact on customer satisfaction and product excellence
Collaborate with experienced Manufacturing, Engineering, and Quality professionals
Gain exposure to customer-facing testing activities and complex equipment systems
Stable, full-time opportunity with growth and cross-training potential

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Level I IT Support Technician (Field/Remote)
Location: Remote when not at client sites; field-based support as needed
Job Type: Temporary contract, up to 12 weeks
Salary Range: $20.00–$25.00/hour depending on experience

About the Role:
A technology services organization is seeking a Level I IT Support Technician to provide frontline technical support for end-user issues in both field and remote environments. This role serves as an initial point of contact for client support requests and focuses on troubleshooting common desktop, printer, and Windows application issues. When not traveling to client sites, the technician will work fully remote from home. This opportunity is well suited for someone with entry-level IT support experience who is organized, responsive, and comfortable balancing service desk support with occasional onsite assistance.

Key Responsibilities:

Manage incoming support requests through email and the client support portal
Provide first-level troubleshooting for routine end-user issues involving PCs, printers, and Windows-based applications
Document troubleshooting steps, updates, and resolutions accurately in the ticketing system
Assist with onsite technology deployments and related field support activities as needed
Follow established support procedures and client documentation standards
Participate in an on-call rotation and respond to after-hours support needs when required

Qualifications:

Education:

High school diploma, GED, or equivalent required

Experience:

At least 1 year of service desk, technical support, or related IT support experience preferred
Experience supporting end users in a client-facing or service-oriented environment preferred

Technical Skills:

Basic troubleshooting skills for PCs, printers, and Windows-based applications
Basic understanding of IT infrastructure and support concepts
Ability to document support activity clearly within a ticketing system

Certifications:

A+ certification, Microsoft 365 Fundamentals certification, or comparable hands-on experience preferred

Soft Skills:

Strong communication and customer service skills
Good organizational and documentation habits
Ability to work independently in a remote setting and professionally at client sites
Dependable, responsive, and adaptable to changing support needs
Valid driver’s license required

Why Join Us?
This is a strong opportunity for an early-career IT professional to gain hands-on experience supporting clients in both remote and field environments. The role offers exposure to real-world end-user support, onsite deployments, and service desk operations while providing the flexibility of working from home when not at client sites.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Key Responsibilities:

Manage incoming support requests through email and the client support portal
Provide first-level troubleshooting for routine end-user issues involving PCs, printers, and Windows-based applications
Document troubleshooting steps, updates, and resolutions accurately in the ticketing system
Assist with onsite technology deployments and related field support activities as needed
Follow established support procedures and client documentation standards
Participate in an on-call rotation and respond to after-hours support needs when required

Qualifications:

Education:

High school diploma, GED, or equivalent required

Experience:

At least 1 year of service desk, technical support, or related IT support experience preferred
Experience supporting end users in a client-facing or service-oriented environment preferred

Technical Skills:

Basic troubleshooting skills for PCs, printers, and Windows-based applications
Basic understanding of IT infrastructure and support concepts
Ability to document support activity clearly within a ticketing system

Certifications:

A+ certification, Microsoft 365 Fundamentals certification, or comparable hands-on experience preferred

Soft Skills:

Strong communication and customer service skills
Good organizational and documentation habits
Ability to work independently in a remote setting and professionally at client sites
Dependable, responsive, and adaptable to changing support needs
Valid driver’s license required

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Electropolish Technician
Location: Syracuse, NY area
Job Type: Full-time, direct hire
Salary Range: $19.00-$31.50/hour depending on experience

About the Role:
An established industrial manufacturer is seeking an Electropolish Technician to support stainless steel finishing operations in a hands-on production environment. This role is responsible for electropolishing, passivation, pre-cleaning, inspection, and movement of large parts and vessels through the finishing process. It is a physically demanding position in a rugged industrial setting that involves chemical handling and occasional confined-space-type work. Candidates with direct electropolishing experience are preferred, but individuals with related backgrounds in plating, chemical processing, CIP systems, metal finishing, or similar industrial process work will also be considered.

Key Responsibilities:

Perform electropolishing and passivation on stainless steel tanks, vessel components, and smaller parts
Set up and operate electropolishing equipment for assigned jobs
Prepare parts for processing through manual pre-cleaning, racking, unracking, and movement between departments
Handle and work around acids, solvents, alkaline cleaners, and related process chemistry using proper PPE and safe work practices
Assist with setup and breakdown of fixtures, cables, and processing equipment
Follow work instructions and established process protocols for finishing specific parts
Perform in-process visual inspections to verify finish quality and identify non-conforming product
Document processing activity and communicate quality, safety, or production concerns to supervision
Monitor equipment condition and report maintenance or repair needs
Support housekeeping, safety, and workflow needs within the department
Work in and around large vessels and industrial finishing equipment in a physically active production environment

Qualifications

Education:

High school diploma or GED preferred

Experience:

At least 1 year of experience in manufacturing, plating, metal finishing, chemical processing, CIP, industrial cleaning systems, or similar industrial/process work preferred
Previous electropolishing experience preferred
Previous passivation experience preferred
Background in plating, metal finishing, or metal cleaning preferred
Experience in chemical manufacturing or other industrial process environments is a plus
Exposure to pumps, plumbing, process flow systems, or CIP systems is helpful
Experience in heavy industrial or dirty manufacturing environments preferred

Technical Skills:

Ability to read and understand written job instructions in English
Ability to document processing notes accurately
Basic math skills
Experience using hand tools and power tools
Comfort working around chemicals and following chemical safety procedures
Ability to perform visual inspections and identify finish-quality issues
Experience using overhead cranes, pallet jacks, measuring tools, or reading engineering drawings is a plus

Certifications:

No specific certifications required

Soft Skills:

Strong dependability and attendance
Willingness to work in a physically demanding, hands-on industrial environment
Comfort with dirty or unpleasant work conditions at times
Team-oriented mindset
Strong safety awareness
Willingness to learn a niche finishing process and follow established procedures

Why Join Us?
This is an opportunity to join an established manufacturer offering full-time, direct-hire stability on 1st shift, Monday through Friday. The role provides the chance to build specialized experience in a niche stainless steel finishing process while working in a team that values reliability, work ethic, and hands-on industrial experience. The company is open to training candidates with related backgrounds, making this a strong opportunity for someone looking to grow within industrial manufacturing.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Senior IT Engineer – Enterprise Storage Infrastructure
Location: Syracuse, NY (Remote)
Job Type: Full-time, direct hire
Salary Range: $77,000 – $111,000 annually depending on experience

About the Role:
We are seeking a Senior IT Engineer to join the Infrastructure Services team at a higher education institution in Syracuse, NY. This technically hands-on role will focus on designing, implementing, and managing scalable enterprise storage solutions that support a wide range of applications and research workloads across multiple on-premise data centers and a third-party colocation site. The ideal candidate brings deep expertise in SAN and NFS-based storage systems, automation, and virtualization integration to ensure performance, availability, and disaster recovery readiness.

Key Responsibilities:

Design, implement, and maintain enterprise storage solutions using Fiber Channel and NFS protocols.
Optimize and modernize storage platforms supporting academic, administrative, and research operations.
Integrate storage systems with virtualized environments (e.g., VMware, Hyper-V).
Develop and manage automation tools and infrastructure-as-code for provisioning and monitoring.
Troubleshoot performance issues and conduct root cause analyses.
Collaborate across compute, research computing, backup/DR, and networking teams.
Engage with vendors for procurement and ongoing product support.
Maintain technical documentation and ensure adherence to operational standards and compliance.
Advise on future-state storage architectures and stay current on emerging technologies.

Qualifications:

Education:

Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent combination of education and 4+ years of experience.

Experience:

Demonstrated experience designing and managing enterprise storage systems.
Hands-on experience with storage platforms such as ONTAP, SnapMirror, and SnapCenter.
Proven experience with virtualization platforms like VMware vSphere.

Technical Skills:

Proficiency in PowerShell, C#, or Ansible for automation and scripting.
Knowledge of Fiber Channel and NFS protocols.
Understanding of disaster recovery strategies and storage compliance requirements.
Familiarity with cloud-based storage solutions is a plus.

Certifications:

Relevant storage or virtualization certifications (e.g., NetApp, VMware) are a plus but not required.

Soft Skills:

Strong problem-solving and analytical skills.
Excellent communication and collaboration abilities.
Ability to work independently and lead infrastructure initiatives.

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Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.
Job Title: Assistant Vice President, Information Technology (IT Operations & Systems)
Location: United States (Onsite / Hybrid – as applicable)
Job Type: Full-time, direct hire
Salary Range: Annually, depending on experience

About the Role
The Assistant Vice President of Information Technology (IT Operations & Systems) provides senior-level leadership over enterprise IT operations within a regulated financial services environment. This role is responsible for ensuring the stability, security, performance, and continuous improvement of core computing systems while aligning technology services with business objectives. The position combines people leadership, operational oversight, risk management, and process modernization to support reliable, compliant, and scalable IT services.

Key Responsibilities

Lead, coach, and develop IT staff through training, performance management, goal setting, and ongoing feedback
Oversee daily operations of enterprise computing systems to ensure availability, reliability, and security
Drive IT operational improvements, including process optimization, documentation standards, and performance metrics
Plan, track, and report on project milestones, deliverables, and operational KPIs
Analyze, design, and enhance systems used by employees and leadership across the organization
Partner with business stakeholders to gather requirements and deliver effective technology solutions
Manage procurement of hardware and software, including budgeting, vendor evaluation, and cost justification
Develop, implement, and enforce IT policies, procedures, and operational standards
Coordinate system implementations, upgrades, and user training initiatives
Ensure data protection, backup integrity, disaster recovery readiness, and information security controls
Identify operational risks and proactively implement corrective and preventative solutions
Safeguard IT assets while maintaining compliance with regulatory and internal control requirements

Qualifications
Education

Bachelor’s degree in Computer Science, Management Information Systems, or a related technical discipline

Experience

Prior experience in IT management or senior IT leadership roles
Experience supporting enterprise systems in regulated or compliance-driven environments preferred

Technical Skills

Enterprise hardware and software lifecycle management
Systems deployment, configuration, and troubleshooting
Infrastructure, networking, and systems operations oversight
Familiarity with service desk platforms and IT service management frameworks (e.g., ITIL)
Strong understanding of system specifications, security controls, and pre-installation requirements

Certifications

ITIL, PMP, or relevant technical/management certifications preferred but not required

Soft Skills

Strong leadership and team development capabilities
Ability to lead through change and manage competing priorities
Excellent analytical, diagnostic, and problem-solving skills
Strong communication and stakeholder management abilities
Detail-oriented with a commitment to operational excellence and best practices

Why Join Us?
This is an opportunity to step into a senior IT leadership role with direct impact on enterprise stability, security, and modernization. You will influence technology strategy, lead talented teams, and drive meaningful improvements in a highly visible and business-critical environment within the financial services industry.

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Location: Remote (New York)
Job Type: Full-time, direct hire
Salary Range: annually depending on experience

About the Role:
We are seeking an experienced IT Project Manager II to lead the delivery of application, operational, and business-focused technology initiatives within a large, complex, and regulated environment. This role is responsible for managing full project lifecycles, coordinating cross-functional teams, and ensuring projects are delivered on time, within scope, and within budget. The ideal candidate brings a strong foundation in project management methodologies, stakeholder engagement, and delivering measurable business outcomes.

Key Responsibilities:

Lead full project lifecycle execution from initiation through implementation and close-out
Develop and manage detailed project plans, schedules, milestones, and deliverables
Monitor and control project scope, requirements, and change management processes
Oversee project budgets, cost tracking, and resource allocation
Identify, assess, and mitigate project risks; develop contingency plans as needed
Serve as the primary liaison between business stakeholders, IT teams, and third-party vendors
Provide regular project status updates, reporting, and executive-level presentations
Escalate risks, issues, and decisions with recommended solutions to leadership
Matrix-manage cross-functional teams including internal staff, contractors, and vendors
Coach and mentor team members and support coordination across multiple project leads
Establish and track KPIs and performance metrics for project success
Drive continuous improvement in project management practices and operational processes
Align project initiatives with organizational strategy and business objectives
Lead change management efforts to support system implementation and user adoption

Qualifications:
Education

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field (or equivalent experience)

Experience

8+ years of professional experience in IT or related field
3+ years of project management experience leading cross-functional initiatives
Experience managing complex, multi-phase projects in enterprise environments
Experience working in regulated industries (e.g., healthcare, insurance, financial services) preferred

Technical Skills

Proficiency in project management methodologies including Agile, Waterfall, and SDLC
Strong experience with project planning, budgeting, risk management, and resource allocation
Ability to develop clear project documentation, reports, and executive communications
Familiarity with project management tools (e.g., MS Project, Jira, Smartsheet, or similar)

Certifications

PMP (Project Management Professional) certification preferred

Soft Skills

Strong leadership and team management capabilities
Excellent communication and stakeholder engagement skills
Advanced analytical and problem-solving abilities
Ability to manage competing priorities in a fast-paced environment
Strong organizational awareness and business acumen

Why Join:

Opportunity to lead high-impact, enterprise-level IT initiatives
Exposure to executive leadership and strategic decision-making
Collaborative, cross-functional work environment
Competitive compensation and benefits package
Career growth within a stable and complex organization

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: HR Generalist (Contract-to-Hire)
Location: Syracuse, NY (On-site)
Job Type: Full-time, Contract-to-Hire
Salary Range: $60,000 – $65,000 annually depending on experience

About the Role

An established Syracuse-based organization is seeking an experienced HR Generalist with strong, hands-on expertise in ADP payroll and HRIS systems. This contract-to-hire opportunity is fully on-site and heavily focused on payroll processing, compliance reporting, benefits administration (including file feeds), and leave management.

The ideal candidate brings direct experience managing payroll through ADP, administering FMLA/PFL/disability leaves, generating detailed HR reports, and ensuring compliance with federal and state employment regulations. This is a structured, deadline-driven environment requiring strong analytical skills and exceptional attention to detail.

Key Responsibilities

Process weekly payroll using ADP, ensuring accuracy, completeness, and regulatory compliance
Review and audit timekeeping data; resolve discrepancies with department leaders
Manage tax withholdings, garnishments, payroll corrections, and payroll record maintenance
Generate and analyze ADP reports, including compliance and compensation reporting
Maintain employee pay structures and update payroll data within ADP
Develop and prepare HRIS reports including KPIs, compensation, new hire, termination, and compliance metrics
Audit HRIS data to ensure accuracy and integrity
Support ACA reporting and related compliance submissions
Maintain and update internal HR administrative procedures
Administer benefit enrollments, documentation, and open enrollment processes
Manage benefit file feeds and respond to employee benefit inquiries
Administer and document leave of absence processes including FMLA, PFL, ADA, and short-term disability
Manage unemployment claims and employment verifications
Coordinate return-to-work processes and related documentation
Ensure compliance with federal and state labor laws
Support onboarding and new hire processing
Interpret HR policies and counsel employees regarding procedures
Assist with investigations, documentation, and employment-related risk mitigation
Maintain strict confidentiality of sensitive employee information

Qualifications

Education
Bachelor’s degree in Business, Human Resources, or related field preferred

Experience
1–3+ years of HR experience with direct payroll responsibility
Demonstrated hands-on ADP payroll processing and reporting experience
Experience administering FMLA, PFL, disability, and related leave programs
Experience with benefits administration and compliance reporting

Technical Skills
Strong proficiency in ADP payroll and HRIS systems
Advanced Microsoft Excel skills preferred
Working knowledge of federal and state employment laws

Certifications
HR certification (PHR, SHRM-CP) preferred but not required

Soft Skills
Strong analytical and organizational skills
High attention to detail and accuracy
Ability to manage multiple deadlines in a fast-paced office environment
Strong written and verbal communication skills
Ability to handle confidential information with discretion and professionalism

Why Join Us?

This contract-to-hire opportunity allows you to demonstrate your impact quickly in a payroll- and compliance-focused HR role. The organization values operational precision, accountability, and strong internal partnerships, offering long-term stability and growth potential upon successful conversion.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Key Responsibilities:

Build cable harnesses, wire harnesses, test fixtures, and test boxes accurately to project requirements
Use hand assembly tools, hand crimping tools, and soldering irons to complete assigned work
Read and interpret engineering drawings, technical documentation, specifications, and basic schematics
Assist with installation, maintenance, repair, and validation of test equipment and related components
Support small testing-related projects and process documentation improvements with the engineering team
Review testing requirements and instructions before execution
Perform basic electrical, mechanical, and environmental testing as needed
Document test procedures and results according to schedules and predefined acceptance criteria
Maintain a clean, organized, and safe lab or testing environment

Qualifications:

Education:

Associate’s degree, bachelor’s degree, or equivalent related technical background preferred

Experience:

At least 1 year of experience in a test, lab, assembly, or equipment-related environment preferred
Hands-on experience with cable assembly, harness building, crimping, or soldering strongly preferred
Experience in electronics assembly, test technician, lab support, engineering technician, or similar environments is highly relevant

Technical Skills:

Ability to read technical drawings, engineering documentation, and basic electrical schematics
Experience using common electrical test equipment, such as a digital multimeter, oscilloscope, and power supply, is helpful
Basic computer proficiency with Microsoft Word and Excel
Ability to clearly and accurately document testing procedures and results

Certifications:

No specific certifications required

Soft Skills:

Strong written and verbal communication skills
High attention to detail and accuracy
Ability to follow established procedures and meet deadlines
Willingness to work in a hands-on, team-oriented environment
Ability to contribute quickly in support of an urgent project need

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Quality Engineer – FDA Regulated Manufacturing
Location: On-Site - Syracuse, NY
Job Type: Full-time, direct hire
Salary Range: $80,000 - $120,000 Annually, depending on experience.

About the Role

The Quality Engineer serves as a key quality and regulatory resource within an FDA-regulated manufacturing environment. This role partners closely with manufacturing, inspection, and customer-facing teams to ensure products consistently meet internal specifications, customer requirements, and applicable regulatory standards. The Quality Engineer leads continuous improvement initiatives, supports product and process lifecycle activities, and ensures compliance with FDA Quality System Regulations, sterilization standards, and cleanroom requirements.

Key Responsibilities

Quality Engineering & Continuous Improvement

Lead continuous improvement initiatives within assigned manufacturing areas using data-driven analysis.
Perform root cause analysis and implement corrective and preventive actions (CAPA) in alignment with FDA expectations.
Review, investigate, and disposition nonconforming product in accordance with established quality procedures.

Product & Process Lifecycle Management

Support the full product lifecycle from introduction through sustained production, including design transfer, process qualification, validation, and ongoing process monitoring.
Develop and maintain control plans, qualification protocols (IQ/OQ/PQ), and risk-based quality documentation to minimize scrap and prevent customer returns.
Ensure change management activities are properly evaluated, documented, and approved throughout the product lifecycle.

Regulatory Compliance, Sterilization & Cleanroom Oversight

Verify that manufacturing instructions, SOPs, and quality records comply with customer requirements and FDA regulations, including 21 CFR Part 820.
Support sterilization and cleanroom-controlled manufacturing processes in compliance with FDA and applicable ISO standards.
Ensure validation activities meet FDA expectations for special processes, including sterilization.

Cross-Functional Support & Training

Support quality inspectors and technicians by developing, maintaining, and explaining procedures, work instructions, and quality standards.
Partner with manufacturing, production, and customer service teams to resolve quality issues and maintain regulatory alignment.

Qualifications

Education

Bachelor’s degree in Engineering, Quality, Life Sciences, or a related technical field

Experience

3+ years of quality engineering experience in a manufacturing environment

OR
5+ years of progressive experience in a regulated manufacturing environment
Experience working independently in production-driven environments

Technical Skills

Working knowledge of FDA Quality System Regulations (21 CFR Part 820)
Experience supporting product and process validation activities (IQ/OQ/PQ)
Proficiency with SPC, statistical analysis, and quality data tools
Ability to read and interpret technical drawings, blueprints, SOPs, and regulatory documentation
Strong computer skills, including quality systems and data analysis tools

Certifications (Preferred)

Six Sigma Green Belt or Black Belt
Audit support experience (FDA, notified body, or customer audits)

Soft Skills

Strong attention to detail and accuracy
Excellent problem-solving and analytical skills
Ability to manage multiple priorities in a dynamic manufacturing environment
Clear written and verbal communication across technical and non-technical audiences
Collaborative mindset with strong cross-functional engagement skills
Why Join Us?
- Join a regulated manufacturing organization where quality and compliance are core to operational success.
- Play a critical role in product lifecycle management, sterilization oversight, and continuous improvement.
- Work cross-functionally with engineering, manufacturing, and customer teams in a hands-on environment.
- Opportunity to deepen expertise in FDA, ISO, and cleanroom-controlled manufacturing processes.
ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Director of IT Operations & Application Support
Location: Central New York (On-Site)
Job Type: Full-time, direct hire
Salary Range: $150,000 – $180,000 annually (depending on experience)

About the Role:

A large, complex organization operating in a highly regulated, 24/7 environment is seeking a Director of IT Operations & Application Support to lead enterprise-wide technology operations and service delivery.

This role is responsible for driving operational excellence, governance, and continuous improvement across infrastructure, application support, and end-user services. You will oversee mission-critical systems supporting multiple business functions, ensuring high availability, scalability, and performance across the enterprise.

This is a highly visible leadership role requiring deep experience in enterprise IT operations, service management, and regulated environments.

Key Responsibilities:

Enterprise IT Operations Leadership

Lead enterprise IT operations including technical operations center (TOC), service desk, infrastructure, and application support teams
Ensure 24/7 availability, reliability, and performance of mission-critical systems
Act as the escalation point for major incidents, ensuring structured resolution and executive-level communication

IT Service Management & Modernization

Own and mature ITSM practices (incident, problem, change, and request management)
Implement automation, monitoring, and proactive support strategies to improve service delivery
Define, track, and report on SLAs, KPIs, and operational performance metrics

Application Support & Operational Readiness

Oversee operational support for a large portfolio of enterprise applications
Partner with development, infrastructure, security, and compliance teams to ensure applications are secure, stable, and production-ready
Support system upgrades, implementations, and ongoing enhancements

Team Leadership & Development

Lead and develop multiple layers of technical and operational leadership
Establish performance expectations, career development paths, and succession planning
Foster a culture of accountability, collaboration, and continuous improvement

Business Partnership & Stakeholder Engagement

Collaborate with executive leadership and business units to align IT operations with organizational goals
Translate business needs into scalable operational solutions
Provide executive-level reporting on performance, risks, and strategic initiatives

Governance, Risk & Compliance

Ensure adherence to regulatory requirements, security standards, and internal controls
Lead disaster recovery, business continuity, and risk management efforts
Manage budgets, vendor relationships, and contract negotiations

Qualifications:

Education

Bachelor’s degree in Information Technology, Computer Science, MIS, Business, or related field (or equivalent experience)

Experience

10+ years of progressive IT experience
5+ years leading enterprise IT operations and/or application support teams
Experience managing large, multi-team environments (50+ staff) with 24/7 support models
Background in regulated environments with compliance and audit responsibilities

Technical Skills

Strong expertise in IT Service Management (ITSM) frameworks (e.g., ITIL)
Experience with enterprise operations, incident management, and service delivery optimization
Familiarity with large-scale application environments and infrastructure operations

Certifications (Preferred)

ITIL or related IT service management certification

Soft Skills

Strong leadership and team development capabilities
Excellent communication skills across technical and executive audiences
Strategic thinker with a focus on operational excellence and continuous improvement

Why Join This Opportunity:

Lead IT operations in a highly visible, enterprise-scale environment
Influence modernization initiatives across a complex technology landscape
Build and mentor large, high-performing teams
Partner directly with executive leadership on strategic initiatives

About the Role:
A growing, data-driven organization is seeking a highly skilled and versatile Data & Business Intelligence Engineer to support enterprise analytics and reporting initiatives. This role blends responsibilities across data engineering, ETL development, business intelligence, and advanced data analysis.
The ideal candidate will design, build, and maintain scalable data pipelines and BI solutions within modern cloud-based data platforms. This position partners closely with cross-functional stakeholders to ensure data availability, reliability, performance, and the delivery of actionable insights that support strategic and operational decision-making across the organization.

Key Responsibilities:
Data Engineering & ETL

Design, build, and optimize ETL pipelines to ingest, transform, and load structured and unstructured data
Develop and maintain integrations with internal systems, third-party platforms, and APIs
Create and manage data models, schemas, and metadata for analytical and operational use cases
Implement data validation, testing, cleansing, and quality controls to ensure data accuracy and integrity
Utilize orchestration tools to automate workflows and monitor pipeline performance and reliability

Business Intelligence & Analytics

Design and develop dashboards and visualizations using Power BI or comparable BI platforms
Partner with business stakeholders to gather requirements and translate needs into scalable BI solutions
Monitor, troubleshoot, and optimize BI and ETL processes for performance and reliability
Deliver insights through KPIs, metrics, and visualizations to support business decision-making

Cloud, Data Warehousing & DevOps

Work within cloud platforms (e.g., Azure) for data storage, processing, and analytics workloads
Leverage Snowflake for data warehousing, including advanced SQL development, stored procedures, and automation
Develop complex SQL queries to support extraction, transformation, and analytics needs
Implement CI/CD pipelines and version control using Git and DevOps tools
Document technical designs, workflows, standards, and best practices

Qualifications:
Education

Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Analytics, or a related field

Experience

3+ years of experience in data engineering, analytics, or business intelligence roles
2+ years of hands-on experience with BI tools such as Power BI, Tableau, or Qlik

Technical Skills

Strong understanding of data warehouse architectures, ETL frameworks, and analytics platforms
Hands-on experience with Snowflake, including ingestion pipelines, streams, stored procedures, and advanced features
Advanced SQL skills across relational and cloud-based databases
Proficiency in Python for data processing, automation, or analytics
Working knowledge of cloud technologies and modern data ecosystems
Experience with Agile/Scrum development methodologies
Understanding of data governance, security, and compliance best practices

Certifications

Relevant cloud, data, or BI certifications are a plus

Soft Skills

Strong analytical and problem-solving skills
Effective communication and stakeholder collaboration abilities
Ability to manage multiple priorities in a fast-paced environment

Why Join Us?
This is an opportunity to join a well-established, privately held organization with a strong service-oriented culture and a growing national footprint. The company values collaboration, continuous improvement, and the strategic use of data to drive operational excellence and informed decision-making.
Employees are supported with competitive compensation, comprehensive benefits, and an environment that encourages innovation, accountability, and professional growth.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: IT Administrator (On-Site)
Location: On-site – Utica, NY
Job Type: Full-time, direct hire
Salary Range: $55,000 - $65,000

About the Role

A multi-site manufacturing organization is seeking an IT Administrator to serve as the primary on-site IT resource for a local facility. This is a replacement role supporting a stable, production-driven environment with a deliberately lightweight infrastructure footprint.

The IT Administrator will act as the first point of contact for all local IT needs, blending hands-on end-user support with foundational systems and infrastructure responsibilities. While the role includes ownership of on-site servers and core technologies, success is measured by user satisfaction, responsiveness, and problem-solving ability, rather than deep architecture or enterprise-scale engineering.

This position is ideal for a strong IT Generalist or Administrator who enjoys autonomy, takes ownership of their site, and is comfortable learning and troubleshooting without rigid procedures.

Key Responsibilities

Serve as the primary IT point of contact for on-site and remote users
Provide hands-on support for desktops, laptops, mobile devices, printers, phones, and remote access tools
Troubleshoot and resolve hardware, software, and connectivity issues; escalate appropriately when needed
Deliver individual and group end-user training to improve technology adoption and understanding
Support and maintain on-site servers, including approximately two VMware-based virtual servers
Perform basic system monitoring, troubleshooting, patching, and maintenance
Maintain working knowledge of Active Directory, Office 365, DHCP, and DNS
Understand general network topology and how network equipment functions (no heavy design or configuration required)
Support cloud-based tools and platforms; exposure to Azure and Intune is a plus
Coordinate procurement, deployment, and lifecycle management of IT hardware and mobile devices
Maintain accurate IT asset inventory, including facilities-related technology
Manage day-to-day vendor relationships and collaborate with an external IT partner and corporate IT teams
Provide direction and support to a Desktop Support Technician to meet service expectations
Assist with local IT budgeting and participate in special projects as assigned
Ensure compliance with company safety policies and procedures
Provide occasional after-hours support for outages or infrastructure upgrades

Qualifications

Education

Degree preferred but not required

Experience

Minimum of 3 years of relevant IT support or IT administrator experience
Experience supporting both end-user computing and light systems/infrastructure
Manufacturing or plant-floor IT experience strongly preferred
Experience working independently as the sole on-site IT resource is a plus

Technical Skills

Desktop and end-user support (Windows environments)
Basic server and virtualization support (VMware exposure preferred)
Active Directory and Office 365 administration fundamentals
Foundational understanding of networking concepts (DHCP, DNS, general topology)
Exposure to Azure, Intune, or other endpoint/cloud tools is a plus

Certifications

IT certifications are a plus, but not required

Soft Skills

Strong troubleshooting and problem-solving ability
Comfortable working without step-by-step instructions
Clear communicator with non-technical users
Proactive, solutions-oriented mindset with strong ownership mentality
Reliable, responsive, and service-focused

Why Join Us?

Autonomous, hands-on role with full ownership of a site
Stable manufacturing environment with practical, right-sized technology
Broad exposure across IT support, systems, vendors, and projects
Strong collaboration with corporate IT and external partners
Competitive compensation with bonus eligibility and weekly pay
Comprehensive benefits including:
- 401(k) with company match
- Health, dental, and vision insurance
- Health savings account
- Paid time off and parental leave
- Employee assistance program
- Professional development support

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: IT Services Engineer
Location: Central New York
Job Type: Full-time, direct hire
Salary Range: Annually, depending on experience

About the Role

A growing technology services organization is seeking a Managed Services Engineer to support customer network and data center environments through a centralized managed services and service desk model. This role is responsible for proactive monitoring, troubleshooting, and continuous improvement of customer infrastructure while delivering a high standard of service and maintaining strong customer relationships.

The ideal candidate is technically capable, customer-focused, and comfortable working in a fast-paced, collaborative environment. Success in this role requires adaptability, attention to detail, and a commitment to staying current with evolving infrastructure, networking, and security technologies.

Minimal travel to customer sites or regional offices may be required.

Key Responsibilities

Provide remote technical support for customer network, security, and data center issues in a timely and professional manner
Proactively monitor customer environments using enterprise monitoring tools and respond to alerts before service impact occurs
Troubleshoot and resolve issues across networking, firewall, wireless, server, virtualization, storage, and related infrastructure platforms
Collaborate with senior and escalation-level engineers to resolve complex Level 3 technical issues
Maintain clear, accurate, and timely communication with customers via ticketing systems, email, and phone
Document incidents, resolutions, configurations, and recommendations within ITSM and knowledge base systems
Support account management and sales teams with pre-sales technical assistance, including demos, quotes, and customer consultations
Participate in Quarterly Business Reviews (QBRs) by contributing technical insights, health metrics, and improvement recommendations
Identify opportunities to enhance customer environments, improve reliability, and expand managed service offerings
Share best practices, technical knowledge, and industry trends with internal engineering teams
Assist with workload balancing, specialized technical support requests, and service pipeline tracking as needed
Commit to continuous learning to stay current with emerging technologies, tools, and industry best practices

Qualifications

Education

Bachelor’s degree in a related technical field, or equivalent professional and/or military experience

Experience

Hands-on experience supporting enterprise networking and/or data center technologies
Experience working in a managed services, service desk, or customer-facing technical support environment preferred

Technical Skills

Networking

Enterprise-class switching (data center and edge environments)
Wireless networking in multi-vendor environments

Security

Firewall configuration, monitoring, and troubleshooting
Network access control and security policy management

Data Center & Infrastructure

Virtualization platforms such as VMware, Hyper-V, Nutanix, or Proxmox
Windows Server environments (2016 and newer)
Enterprise storage solutions (SAN)

Tools & Platforms

Infrastructure monitoring and alerting tools
IT service management (ITSM) and ticketing platforms

Certifications

Industry certifications in networking, virtualization, cloud, or security are a plus

Soft Skills

Strong customer service mindset with professional communication skills
Ability to troubleshoot complex technical issues methodically and efficiently
Strong organizational skills with attention to detail and documentation
Ability to work independently while collaborating effectively within a team
Willingness to learn new technologies and adapt to changing environments

Why Join Us?

Join a growing technology services organization with a strong focus on customer success
Work hands-on with modern networking, security, and data center technologies
Collaborative team environment with exposure to a wide variety of customer infrastructures
Opportunity to expand technical depth while developing customer-facing and consultative skills
Stable, full-time role with long-term career growth potential in Central New York

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: IT Support Specialist
Location: Syracuse, NY (On-Site)
Job Type: Full-time, direct hire
Salary Range: $27–$33 per hour depending on experience

About the Role:
A well-established local company is seeking a versatile and hands-on IT Support Specialist to support a growing environment. This role provides comprehensive technical support across end-user, server, network, and core infrastructure systems. The ideal candidate is a proactive problem-solver who can work independently, communicate effectively with users at all levels, and ensure the stability, security, and reliability of the organization’s IT operations. This position is fully on-site and requires travel between local Syracuse facilities.

Key Responsibilities:
• Utilize ticketing systems to manage and resolve support requests in a timely manner.
• Perform day-to-day maintenance and administration of physical and virtual servers.
• Install, configure, back up, and validate server environments to ensure performance and integrity.
• Manage Active Directory within a hybrid environment, including user accounts and permissions.
• Support print server administration and enterprise printing systems.
• Monitor server performance and troubleshoot reliability issues.
• Assist with email administration and maintenance.
• Troubleshoot wired and wireless connectivity issues, including access points.
• Apply knowledge of TCP/IP, DNS, DHCP, and related networking protocols to resolve issues.
• Deploy, update, and support desktop operating systems and applications.
• Provide end-user support for desktops, laptops, printers, mobile devices, and software.
• Manage Windows updates, file share permissions, and Exchange administration.
• Maintain system documentation, procedures, and troubleshooting guides.
• Support and reinforce organizational security policies and best practices.
• Deliver clear, patient, and professional technical assistance to users with varied skill levels.
• Participate in a rotating off-hours support schedule.

Qualifications:

Education
• Bachelor’s degree in computer science, information systems, networking, or a related field; OR Associate degree in a related discipline plus at least two years of technical support experience.

Experience
• 3+ years of hands-on experience supporting end-user devices, software, and connectivity.
• Experience with server support/administration, Active Directory, and hybrid identity environments.
• Experience maintaining desktops, file shares, printers, and Microsoft 365 or Exchange environments.
• Experience using IT ticketing systems and documenting procedures.

Technical Skills
• Working knowledge of Active Directory, Group Policy, identity management, and Windows Server operations.
• Understanding of Exchange Online/on-prem and Microsoft 365 tools.
• Familiarity with TCP/IP, DNS, DHCP, and general network troubleshooting.
• Ability to create and maintain technical documentation.

Certifications
• Industry certifications such as CompTIA A+, Network+, or Microsoft certifications are preferred but not required.

Soft Skills
• Strong customer service orientation with the ability to communicate complex concepts clearly.
• High attention to detail and strong analytical, troubleshooting, and organizational skills.
• Ability to work independently, manage multiple priorities, and adapt to changing demands.
• Professional, patient, and collaborative approach to supporting users and partnering with IT peers.

Why Join Us?
We are a rapidly growing organization that values innovation, teamwork, and continuous improvement. As part of a dynamic IT team, you will have the opportunity to make a meaningful impact across facilities while expanding your technical skills and career path. The company offers competitive compensation, comprehensive benefits, and a supportive culture focused on employee development and long-term success.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Technology Optimization Specialist
Location: On-site (location to be provided)
Job Type: Full-time, direct hire
Salary Range: $70,000 to $75,000 annually depending on experience

About the Role:

A growing, multi-department organization is seeking a Technology Enablement Specialist to drive enterprise application adoption and strengthen workforce technology proficiency. This role is responsible for assessing user skill levels, designing structured learning programs, and improving system utilization across the organization.

The position works closely with IT leadership and business stakeholders to align training initiatives with operational objectives and measurable performance outcomes.

Key Responsibilities:

Define role-based proficiency standards for enterprise applications across departments
Conduct technology skills assessments and perform gap analyses to develop targeted training plans
Design and deliver structured learning programs using adult learning principles and instructional design frameworks
Develop and maintain learning materials including job aids, quick-reference guides, and knowledge base content
Partner with cross-functional teams to integrate training into onboarding and change management initiatives
Track adoption metrics, benchmark proficiency levels, and report on program effectiveness and KPIs

Qualifications:

Education

Bachelor’s degree in Education, Instructional Design, Educational Technology, or related field

Experience

5+ years of experience designing and delivering adult learning programs for diverse professional audiences
Experience supporting enterprise-wide application adoption and technology enablement initiatives
Demonstrated ability to assess training effectiveness and implement continuous improvement strategies

Technical Skills

Strong knowledge of adult learning theory and instructional design methodologies (e.g., ADDIE, UDL, or similar frameworks)
Advanced proficiency in enterprise collaboration and productivity platforms, including Microsoft 365 (Teams, SharePoint, OneDrive, Outlook, Excel, PowerPoint, Word, Power BI)
Ability to quickly learn and support additional enterprise applications

Certifications

Professional certifications in training, instructional design, or technology enablement preferred (e.g., Microsoft Certified Trainer, CPTM/CPTD, CompTIA CTT+)

Soft Skills

Strong facilitation and presentation skills
Excellent written communication and visual content development abilities
Ability to work cross-functionally and influence adoption without direct authority
Strong analytical and problem-solving skills

Why Join

Opportunity to influence enterprise-wide technology adoption and workforce enablement
Collaborative environment with cross-functional engagement
Direct impact on operational efficiency and organizational productivity
Competitive compensation and comprehensive benefits package

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Infrastructure Engineer
Location: On-site (Syracuse)
Job Type: Full-time, direct hire
Salary Range: $80,000 - $90,000

About the Role

The Infrastructure Engineer is responsible for the stability, performance, and continuous improvement of the organization’s IT infrastructure, including server, network, and end-user computing environments. This role combines hands-on technical execution with direct end-user support and requires a strong foundation in systems administration, network operations, and desktop support.

The ideal candidate is a technically proficient, service-oriented professional who can troubleshoot complex issues, implement sustainable solutions, and contribute to a reliable, secure, and scalable technology environment that supports daily business operations. This position reports directly to the Director of Information Technology and is fully on-site.

Key Responsibilities

Administer and support physical and virtual server environments, including installation, configuration, patching, backups, and monitoring to ensure performance, reliability, and data integrity
Manage directory services, print services, system health monitoring, and enterprise email platforms
Support the design, maintenance, and troubleshooting of network infrastructure, including routers, switches, and related components
Diagnose and resolve network connectivity and performance issues
Assist with VPN configuration, firewall administration, and implementation of IT security best practices
Manage and maintain desktop and end-user computing environments, including hardware provisioning, software deployment, operating system updates, and user configurations
Troubleshoot workstation, application, and access issues; manage user accounts and permissions
Provide direct technical support and guidance to end users with varying levels of technical proficiency
Utilize ticketing systems to track, prioritize, and resolve support requests while maintaining clear and professional user communication
Create and maintain technical documentation for systems, networks, configurations, and standard operating procedures
Balance multiple priorities simultaneously, accurately estimating effort and timelines
Contribute to infrastructure upgrades, system improvements, and technology-related projects
Deliver high-quality, customer-focused support while collaborating effectively with internal teams and stakeholders

Qualifications

Education

Bachelor’s degree in Computer Science, Information Systems, Network Engineering, or a related field
OR
Associate’s degree in a related discipline with a minimum of two years of relevant professional experience

Experience

Hands-on experience supporting server, network, and desktop environments in a professional IT setting

Technical Skills

Systems administration in physical and virtual server environments
Network troubleshooting and support (routers, switches, connectivity)
Desktop and end-user computing support
Ticketing systems and IT service management practices
General understanding of IT security principles and data protection

Certifications

Relevant IT certifications are a plus but not required

Soft Skills

Strong troubleshooting, analytical, and problem-solving abilities
Clear written and verbal communication skills
Ability to work independently while managing multiple concurrent tasks
Detail-oriented with a proactive, solutions-focused mindset
Professional, patient, and customer-service driven approach to user support

Why Join Us?

This role offers the opportunity to work in a hands-on, business-critical IT position where your contributions directly support operational stability and user productivity. You will be part of a collaborative IT team, gain exposure to a broad range of technologies, and play a key role in maintaining and improving the organization’s infrastructure.

n status.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Manufacturing Project Manager (On-Site)
Location: Syracuse, NY
Job Type: Full-time, direct hire
Salary Range: $100,000 – $125,000 annually depending on experience

About the Role:

A well-established, innovation-driven manufacturing organization is seeking a Manufacturing Project Manager to lead complex, cross-functional product programs from early development/concept through R&D, and full production delivery. This role serves as the primary interface between customers and internal teams, ensuring projects are executed on schedule, within budget, and according to technical requirements. The Project Manager will collaborate closely with engineering, tooling, automation, production, quality, and commercial teams to drive successful outcomes, successful product launches, and high customer satisfaction in a fast-paced manufacturing environment.

Key Responsibilities:

Lead projects and programs from initiation through closeout, including pre-award development activities when applicable
Serve as the primary point of contact for customers throughout the project lifecycle
Define project scope, timelines, budgets, resources, and deliverables
Develop and maintain detailed project schedules using formal project management tools (e.g., Microsoft Project)
Monitor milestones, costs, risks, and performance metrics; provide regular status reporting
Proactively escalate issues and implement mitigation strategies
Coordinate cross-functional teams and external suppliers to meet technical and delivery objectives
Act as liaison between stakeholders, commercial teams, and technical personnel
Support new product introductions (NPI) and production ramp-up activities
Drive continuous improvement through lessons learned, best practices, and standardized processes

Qualifications:

Education

Associate degree or higher in engineering, business, or a related technical discipline preferred

Experience

Minimum of 5 years of project or program management experience in a manufacturing or technical environment
Demonstrated success managing cross-functional teams through full product lifecycle phases
Experience with new product development and transition to production preferred

Technical Skills

Proficiency with project scheduling tools (Microsoft Project strongly preferred)
Ability to interpret technical documentation such as engineering drawings and specifications
Understanding of budgeting, cost tracking, and resource planning
Familiarity with manufacturing analytics and problem-solving methods (e.g., SPC, trend analysis) preferred

Certifications

PMP or equivalent certification preferred but not required

Soft Skills

Strong leadership, communication, and organizational abilities
Effective conflict resolution and change management skills
High attention to detail with strong accountability and follow-through
Ability to thrive in a fast-paced, collaborative, on-site environment

Why Join Us?

Competitive salary with performance-based bonus eligibility
Comprehensive health, dental, and vision coverage
Employer-paid life insurance with optional supplemental coverage
Retirement plan with company matching contributions
Profit-sharing program
Clean, modern, and safety-focused manufacturing environment
Opportunity to work with advanced production technologies and sophisticated manufacturing systems
Stable organization with a strong culture of collaboration, accountability, and continuous improvement
Long-term career growth potential within a forward-thinking company

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Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Salary Range: $70,000 - $85,000 annually depending on experience

About the Role:
The Manufacturing Quality Engineer serves as a primary point of contact for quality-related issues within the operations team. This role involves close collaboration with certified floor auditors, quality layout technicians, production staff, and customer service representatives to ensure adherence to quality standards. The engineer is responsible for developing operating practices to implement preventative actions, ensuring that final products meet or exceed customer expectations.

Key Responsibilities:

Lead continuous improvement initiatives within the manufacturing environment, utilizing data analysis to identify root causes and implement corrective actions.
Review and manage non-conforming products, determining appropriate dispositions.
Develop qualification protocols and control plans that meet customer requirements while minimizing waste and reducing product returns.
Ensure all necessary instructions comply with customer specifications, regulatory standards, and quality requirements.
Support floor auditors and quality technicians by creating and explaining procedures and quality standards.

Education:

Degree in a relevant field.

Experience:

2+ years of quality engineering experience, or a High School Diploma/GED with 5+ years of manufacturing experience.

Technical Skills:

Proficient in advanced computer applications.
Ability to read and interpret technical documents, blueprints, safety regulations, and standard operating procedures.
Competency in basic math, including whole numbers, fractions, and decimals.
Proficient in statistical tools and methodologies, including Statistical Process Control (SPC).

Certifications:

Six Sigma certification (Green or Black Belt) preferred.

Soft Skills:

Strong attention to detail and high accuracy in work.
Ability to work independently with minimal supervision.
Strong problem-solving skills with the ability to follow written, oral, or diagram instructions.
Effective verbal and written communication skills, capable of translating technical data into understandable terms.
Strong change management abilities, with a focus on clarifying processes and promoting improvements.
Strong interpersonal skills, fostering positive relationships with coworkers and external partners, maintaining professionalism in all interactions.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Systems & Database Engineering Manager
Location: On-site – Central New York Region
Job Type: Full-time, direct hire
Salary Range: $130,000 to $150,000 Annually, depending on experience

About the Role

A large, complex organization is seeking a Systems & Database Engineering Manager to lead teams responsible for enterprise infrastructure and database platforms. This role blends people leadership, hands-on technical oversight, and strategic planning to ensure the reliability, security, and performance of mission-critical systems.

The ideal candidate is a proven technical leader who can manage day-to-day operations while also shaping long-term systems and database strategy. This individual will foster a collaborative, accountable team culture and partner closely with cross-functional IT and business stakeholders in a fast-paced, always-on environment.

Key Responsibilities

Lead, schedule, and assign work across systems engineering and database administration teams, ensuring balanced workloads, performance standards, and ongoing skills development
Oversee administration, maintenance, and proactive monitoring of server environments, operating systems, virtualization platforms, and cloud infrastructure
Review and guide system architecture and database administration practices; provide hands-on technical direction as needed
Direct the design, implementation, and maintenance of database environments, including backup/recovery strategies, security controls, and performance optimization
Develop and maintain database frameworks supporting enterprise applications and analytics platforms, including data warehouse environments
Plan, propose, and implement system and database upgrades to maintain stability, availability, and scalability
Ensure high availability and reliability of critical, revenue-impacting business systems
Enforce change management and development lifecycle processes across systems and database functions
Promote strong documentation standards, project tracking, and operational reporting; review and approve team deliverables
Partner with infrastructure, applications, and other technical teams to coordinate enhancements, upgrades, and integrations
Participate in an on-call rotation providing 24/7 support for owned systems, including incident response, vendor coordination, and executive-level escalation when required
Analyze workflows and priorities, allocate resources effectively, and communicate progress, risks, and accomplishments to senior IT leadership
Ensure adherence to internal standards, policies, and best practices for systems and database management
Contribute to IT strategy, architectural direction, and operational philosophy aligned with business objectives
Mentor team members, deliver performance feedback, and foster a culture of continuous improvement and customer-focused service

Qualifications

Education

Bachelor’s degree in Computer Science, Information Systems, or a related discipline, or equivalent professional experience

Experience

Proven experience leading technical teams in high-availability, production environments
Strong background in enterprise systems engineering and database administration
Experience supporting mission-critical, always-on business systems

Technical Skills

Systems engineering, server and operating system administration
Virtualization platforms and cloud infrastructure
Database design, administration, backup/recovery, security, and performance tuning
Working knowledge of directory services, storage technologies, and enterprise networking concepts

Certifications

Relevant systems, database, or cloud certifications are a plus

Soft Skills

Strong organizational, communication, and stakeholder management skills
Ability to perform effectively under pressure and make sound decisions in time-sensitive situations
Leadership mindset with a focus on accountability, collaboration, and continuous improvement

Why Join Us?

Lead a high-impact technical team supporting enterprise-scale systems
Influence infrastructure and database strategy in a mission-critical environment
Collaborate with experienced, forward-thinking IT professionals
Competitive compensation and comprehensive benefits
Clear opportunity for professional growth, leadership development, and long-term stability
Culture that values accountability, integrity, collaboration, and technical excellence

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Electrical Engineer – Test Systems Design
Location: Syracuse, NY
Job Type: Full-time, direct hire
Salary Range: $65,000 - $78,000 annually depending on experience

About the Role:

Join a collaborative engineering team developing next-generation industrial control and test systems. This role is ideal for engineers who thrive in hands-on, fast-paced environments and enjoy solving real-world industrial automation challenges. You’ll play a key role in the design, development, and optimization of PC-based test platforms and control solutions that support innovation and reliability in industrial applications.

Key Responsibilities:

Design and develop custom test systems and industrial control solutions
Collaborate with cross-functional engineering teams to bring new control technologies to market
Support full product lifecycle from concept through deployment, including hardware and software integration
Troubleshoot, maintain, and optimize existing control systems for performance and reliability
Document system designs and participate in continuous improvement initiatives

Qualifications:

Education:

Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or Computer Science

Experience:

Minimum of 4 years of experience in PC-based software development for industrial or commercial control/test systems

Technical Skills:

Proficient with LabVIEW for test system development
Strong experience in system-level design, integration, and testing
Advanced PC operations and understanding of hardware/software interfacing
Preferred: Microcontroller development using Assembly and/or C/C++
Preferred: Familiarity with real-time data acquisition, sensor integration, and automated testing protocols

Certifications:

None required; relevant LabVIEW or NI certifications are a plus

Soft Skills:

Strong problem-solving ability with attention to detail
Effective communicator and team collaborator
Capable of managing multiple projects in a dynamic engineering environment

Why Join Us?

You’ll be part of a forward-thinking company that values innovation, technical excellence, and collaboration. This is a great opportunity to see the direct results of your work in real-world applications and play a critical role in driving engineering advancements in test and control systems.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: CNC Programmer (On-Site)
Location: On-site – Syracuse, NY
Job Type: Full-time, direct hire
Salary Range: $60,000 - $97,000, depending on experience

About the Role

The CNC Programmer is responsible for developing, optimizing, and maintaining CNC programs in a precision manufacturing environment. This role plays a critical part in supporting production by translating engineering requirements into machine-ready instructions, ensuring accuracy, efficiency, and consistent product quality across machining operations. The position requires close collaboration with engineering and shop floor teams to support safe, efficient, and repeatable manufacturing processes.

Key Responsibilities

Develop, edit, and optimize CNC programs for milling, turning, drilling, and cutting operations based on engineering specifications and production requirements
Interpret engineering drawings, GD&T, and technical documentation to ensure programs accurately reflect design intent and tolerance requirements
Support machine setup activities, including tool selection, material loading, and parameter adjustments
Test and debug CNC programs prior to and during production runs to ensure dimensional accuracy, quality, and performance
Troubleshoot machining issues and refine programs to address quality concerns or production inefficiencies
Identify opportunities to improve cycle times, tooling strategies, and overall machining efficiency while maintaining quality standards
Maintain clear documentation for CNC programs, revisions, setup instructions, and machining processes
Modify programs as needed to support engineering changes or production improvements
Collaborate closely with engineering, machining, and production teams to resolve issues and support successful job execution
Provide ongoing technical and production support related to CNC programs as needed

Qualifications

Education

Technical degree or equivalent hands-on experience in machining, manufacturing technology, engineering, or a related discipline

Experience

Prior experience as a CNC Programmer or in a closely related machining or manufacturing role
Experience supporting production environments with tight quality and efficiency requirements

Technical Skills

Strong understanding of CNC machining processes, tooling, and machine operations
Proficiency with CAM software (e.g., Mastercam or equivalent)
Ability to read and interpret blueprints, GD&T, and technical drawings

Certifications

CNC, machining, or manufacturing-related certifications are a plus

Soft Skills

Strong problem-solving skills with high attention to detail
Effective written and verbal communication skills
Ability to manage multiple priorities in a fast-paced production environment
Collaborative mindset and willingness to support cross-functional teams

Why Join Us?

Opportunity to work in a precision manufacturing environment with modern CNC technology
Stable, full-time direct hire role with competitive compensation
Collaborative team culture focused on quality, continuous improvement, and operational excellence
Chance to make a measurable impact on manufacturing efficiency and product quality

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Senior ERP Analyst
Location: On-Site Syracuse, NY
Job Type: Full-time, direct hire
Salary Range: $75,000 - $82,000

About the Role:

We are seeking an experienced ERP Senior Solution Analyst to join a growing, innovation-driven organization committed to continuous improvement. This role plays a key part in shaping and implementing the strategic direction of the company’s ERP environment and related business systems.

As the Senior Solution Analyst, you will collaborate with cross-functional teams to gather requirements, analyze processes, and develop scalable solutions that enhance operational efficiency. The ideal candidate brings a strong blend of business analysis, technical acumen, and ERP system expertise to help bridge the gap between IT and business operations.

Key Responsibilities:

Build and maintain productive relationships with technical and non-technical stakeholders.
Serve as a liaison between business users and IT to align requirements, documentation, and workflows.
Gather, analyze, and translate business needs into detailed functional and technical specifications.
Support ERP configuration, integration, testing, and deployment activities.
Develop and maintain comprehensive documentation, user guides, and training materials.
Conduct quality assurance testing for system enhancements and new functionality.
Identify and implement opportunities for process improvement and standardization.
Collaborate with IT and operations teams to ensure solutions align with business objectives.
Support ERP upgrades, migrations, and optimization initiatives.
Troubleshoot and resolve system and process issues, escalating as appropriate.
Apply sound judgment, creativity, and problem-solving skills to address complex challenges.

Qualifications:

Education:

Associate degree or higher in Information Technology, Computer Science, Business Systems, or a related field.

Experience:

1–5 years of experience as a Solution Analyst or Business Analyst in an ERP environment.
Hands-on experience with ERP configuration, integration, deployment, and end-user support.

Technical Skills:

ERP platform experience preferred (Infor M3 or similar enterprise system).
Strong analytical, documentation, and process-mapping skills.

Soft Skills:

Excellent communication and interpersonal abilities.
Proven capacity to manage multiple priorities in a collaborative environment.
Detail-oriented with a customer-service-focused mindset.

Why Join Us?

Join a team that values innovation, collaboration, and professional growth. You’ll play an integral role in optimizing enterprise systems that drive efficiency and performance across the organization—while working in a supportive environment that encourages continuous learning and improvement.

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: iOS Configuration Specialist (Entry-Level)
Location: Syracuse, NY (On-Site)
Job Type: Contract
Pay Range: $17–$20 per hour, depending on experience

About the Role:

The iOS Configuration Specialist is an entry-level contract role within the IT Department responsible for configuring, provisioning, and deploying corporate iOS devices. This position supports internal employees by preparing iPhones and iPads for business use, ensuring devices are properly set up, secured, and ready for deployment. This role is well-suited for individuals seeking hands-on IT experience and exposure to enterprise mobile device management in a structured, on-site environment.

Key Responsibilities:

Configure and provision corporate iOS devices (iPhones and iPads) for employee use
Enroll devices into Mobile Device Management (MDM) platforms and apply standard security profiles and configurations
Install, update, and validate required applications and iOS versions
Reset, reconfigure, and redeploy devices as needed
Track, label, and inventory devices using asset management tools
Follow documented IT procedures to ensure consistency and compliance
Troubleshoot basic device setup issues and escalate complex problems as appropriate
Maintain accurate documentation related to device builds and deployments
Work on-site with the IT team to support daily operational needs

Qualifications:

Education

High school diploma or equivalent required
Associate degree coursework in Information Technology or a related field is a plus

Experience

Entry-level role; professional IT experience not required
Hands-on experience using iOS devices in a personal, academic, or work setting required
Any experience with device setup, technical support, or IT labs is a plus

Technical Skills

Familiarity with iOS (iPhone and iPad) operating systems
Basic understanding of mobile device configuration, applications, and updates
Comfortable working with computers, peripherals, and basic IT tools
Exposure to MDM platforms such as Intune, Jamf, or similar is a plus

Certifications

None required
Apple or CompTIA (ITF+ or A+) certifications are a plus

Soft Skills

Strong attention to detail and ability to follow documented processes
Willingness to learn and take direction from senior IT staff
Dependable, organized, and able to work fully on-site
Clear communication skills and a professional work ethic

Why Join Us?

Entry-level contract opportunity to gain real-world IT experience
Hands-on exposure to enterprise mobile device deployment and support
Structured environment with clear procedures and team support
Strong resume-building role for candidates pursuing an IT career

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: IT Support Specialist
Location: Syracuse, NY (On-site)
Job Type: Full-time, direct hire
Salary Range: $25/hr – $27/hr depending on experience

About the Role:
We are seeking an experienced IT Support Analyst to provide on-site technical support for end-user hardware and software across various business units. Operating under general supervision, the successful candidate will apply their professional expertise and sound judgment to ensure timely and effective resolution of technical issues. This is a hands-on role based in East Syracuse, NY (with some support responsibilities in Gouverneur, NY) and does not offer remote work flexibility.

Key Responsibilities:

Respond promptly to support tickets and user inquiries via the internal helpdesk system
Manage procurement, configuration, maintenance, and repair of end-user devices including:
Desktop and laptop computers, tablets, and peripherals
POS (Point of Sale) systems
Mobile handheld devices, printers, phones, and hotspot units

Maintain equipment inventory and ensure timely delivery for technology requests
Support deployment and maintenance of enterprise applications
Configure and troubleshoot VPNs, virtual phone systems, and remote work technologies
Ensure compliance with IT standards around:
Asset management
Encryption protocols
Malware prevention
Multi-factor authentication
System/software patching
Analyze system data to verify adherence to organizational standards
Create and maintain documentation for IT processes and configurations
Use scripting tools to deploy updates and configurations across systems
Participate in an on-call rotation for after-hours technical support
Complete all required training and certifications
Perform additional duties as assigned

Qualifications:

Education:
- Associate’s degree or higher in a technology-related field
Experience:
- Minimum of 2 years of experience supporting computer systems and related technologies
Technical Skills:
- Proficiency with Windows-based systems, networking, VPNs, mobile device support, and enterprise software
- Experience with system scripting and configuration tools
Certifications:
- Relevant IT certifications are a plus (CompTIA, Microsoft, etc.)
Soft Skills:
- Strong problem-solving and troubleshooting abilities
- Excellent verbal and written communication skills
- Organized and detail-oriented
- Ability to work independently and collaboratively
Other Requirements:
- Must pass a drug screening
- Subject to ongoing background and compliance checks
- Valid driver’s license required
Why Join Us?
Join a supportive and growing IT team where your contributions directly impact operations across multiple business units. Enjoy a collaborative culture, opportunities for skill development, and the stability of a full-time, direct hire position.

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: IT Support Specialist
Location: Syracuse, NY (On-site)
Job Type: Full-time, direct hire
Salary Range: $23/hr – $27/hr depending on experience

Key Responsibilities:

Respond promptly to support tickets and user inquiries via the internal helpdesk system
Manage procurement, configuration, maintenance, and repair of end-user devices including:
Desktop and laptop computers, tablets, and peripherals
POS (Point of Sale) systems
Mobile handheld devices, printers, phones, and hotspot units

Maintain equipment inventory and ensure timely delivery for technology requests
Support deployment and maintenance of enterprise applications
Configure and troubleshoot VPNs, virtual phone systems, and remote work technologies
Ensure compliance with IT standards around:
Asset management
Encryption protocols
Malware prevention
Multi-factor authentication
System/software patching
Analyze system data to verify adherence to organizational standards
Create and maintain documentation for IT processes and configurations
Use scripting tools to deploy updates and configurations across systems
Participate in an on-call rotation for after-hours technical support
Complete all required training and certifications
Perform additional duties as assigned

Qualifications:

Education:
- Associate’s degree or higher in a technology-related field
Experience:
- Minimum of 2 years of experience supporting computer systems and related technologies
Technical Skills:
- Proficiency with Windows-based systems, networking, VPNs, mobile device support, and enterprise software
- Experience with system scripting and configuration tools
Certifications:
- Relevant IT certifications are a plus (CompTIA, Microsoft, etc.)
Soft Skills:
- Strong problem-solving and troubleshooting abilities
- Excellent verbal and written communication skills
- Organized and detail-oriented
- Ability to work independently and collaboratively
Other Requirements:
- Must pass a drug screening
- Subject to ongoing background and compliance checks
- Valid driver’s license required
Why Join Us?
Join a supportive and growing IT team where your contributions directly impact operations across multiple business units. Enjoy a collaborative culture, opportunities for skill development, and the stability of a full-time, direct hire position.

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Manufacturing Automation Manager (On-Site)

Location: On-site, Syracuse, NY

Job Type: Full-time, direct hire

Salary Range: $80,000 – $120,000 annually, depending on experience

About the Role

A high-volume manufacturing organization is seeking an Automation Manager to support a planned, succession-focused leadership transition within its automation and controls function.

The Automation Manager will assume day-to-day leadership responsibility for the local automation team while partnering closely with senior automation leaders. This position offers the opportunity to shape the future direction of the automation group within a fast-paced, technically advanced manufacturing environment.

The ideal candidate is a hands-on technical leader with strong industrial automation and controls expertise, capable of leading teams through complex, high-pressure production scenarios while maintaining a strong people-first leadership approach.

Key Responsibilities

Lead, mentor, and support automation technicians.
Serve as the primary escalation point for automation and controls-related production issues.
Maintain operational continuity.
Support troubleshooting efforts in high-speed, continuous-motion manufacturing environments.
Reinforce preventive and predictive maintenance strategies for automated equipment.
Partner with HR on performance management, employee relations, and workforce planning.
Advocate for automation team resources, staffing, and technical needs.
Oversee training, development, and technical skill progression of the automation team.
Support capital equipment installations alongside ongoing support of legacy automation platforms.
Promote a culture of accountability, teamwork, safety, and continuous improvement.

Qualifications

Education

Bachelors preferred - No formal education requirement.

Experience

Minimum of 3–5 years of supervisory or management experience in a manufacturing environment.
Proven experience leading technical teams in high-output production settings.
Demonstrated success managing direct reports and multi-level team structures.

Technical Skills

Strong working knowledge of industrial automation and controls systems.
Hands-on understanding of Allen-Bradley PLC platforms.
Functional-level troubleshooting capability for automation systems.
Experience supporting both new capital equipment and legacy automation platforms.
Familiarity with preventive maintenance strategies in automated manufacturing.

Soft Skills

Strong leadership, communication, and mentorship skills.
Ability to manage conflict, de-escalate issues, and support team morale.
Comfortable making decisions and providing direction in high-pressure situations.
Organized, adaptable, and able to balance technical oversight with people leadership.

Note: This role does not require full-time PLC programming; however, technical credibility and hands-on capability are essential.

Why Join Us?

Planned succession hire with built-in mentorship and knowledge transfer
High-impact role within a fast-paced, technically advanced manufacturing operation
Strong emphasis on team development, stability, and long-term career growth
Competitive compensation and benefits package

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Junior System Administrator
Location: Syracuse, NY (On-site)
Job Type: Temp-to-Hire
Salary Range: $25 – $33.25/hr depending on experience

About the Role:

A growing technology-driven organization is seeking a Junior System Administrator to provide on-site Level 1 and Level 2 support, maintain core IT infrastructure, and ensure the smooth daily operation of business-critical systems. This role is ideal for an early-career IT professional who is eager to grow their skills in server administration, networking, security, and systems used within regulated or cGMP-based environments. You will work closely with both internal staff and external vendors while contributing to system improvements, documentation, and ongoing technology initiatives.

Key Responsibilities:

Provide on-site end-user support, resolving Level 1 and Level 2 technical issues with a strong focus on customer service.
Maintain current knowledge of hardware, software, networking technologies, and IT best practices.
Assist users with installation, configuration, maintenance, and upgrades for hardware, software, and new systems.
Collaborate with third-party vendors to resolve system outages and performance issues.
Support information security tasks including threat identification, mitigation, and data protection.
Assist with server, network, and disaster recovery infrastructure maintenance and upgrades.
Support validation and lifecycle maintenance of systems used in regulated environments (e.g., cGMP).
Participate in developing system procedures, standards, and documentation.
Evaluate hardware and software solutions to meet operational needs.
Maintain accurate IT asset and inventory records.
Provide after-hours on-call support as needed.
Offer coverage for other IT team members when required.
Maintain clean, organized IT workspaces while following safety and environmental requirements.
Participate in special projects and cross-functional technical initiatives.
Follow all internal policies, SOPs, compliance guidelines, and safety procedures.
Perform additional duties as assigned.

Qualifications:

Education

High school diploma or GED required.
Associate degree in Information Technology or related field preferred.

Experience

1–3 years of hands-on technical support experience.
Experience supporting Microsoft OS environments (Windows 7–11), Microsoft Office, and Microsoft 365.
Experience in regulated or cGMP environments is a plus.

Technical Skills

Basic networking experience including Active Directory and application support.
Exposure to Windows Server (2012–2025), Exchange, and Microsoft 365 administration preferred.
Familiarity with Hyper-V, SANs, VLANs, and switch administration is beneficial.
Experience with tools such as ManageEngine, Sophos, Duo, or Acronis is a plus.
Understanding of disaster recovery concepts.

Certifications

CompTIA A+, Network+, or Security+ preferred.

Soft Skills

Strong problem-solving and critical-thinking abilities.
Excellent verbal and written communication skills.
Professional, positive attitude with strong interpersonal skills.
Ability to maintain confidentiality and follow internal SOPs.
Reliable, organized, and able to manage multiple tasks simultaneously.
Ability to build trust, collaborate effectively, and adapt to changing priorities.

Why Join Us?

You’ll have an opportunity to grow your IT skill set in a hands-on environment, working alongside a talented technology team that values learning, collaboration, and continuous improvement. This organization offers exposure to modern infrastructure, regulated systems, and cross-functional projects—providing a strong foundation for long-term career development within the IT field.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Penetration Tester
Location: United States (Hybrid or On-site, depending on business needs)
Job Type: Full-time, direct hire
Salary Range: $100,000 - $150,000 annually depending on experience

About the Role

A security-focused organization is seeking an experienced Penetration Tester to join a dedicated offensive security function. This role is ideal for a hands-on ethical hacker who excels at identifying real-world vulnerabilities, emulating adversary behavior, and helping organizations meaningfully improve their security posture. The position focuses on advanced penetration testing across enterprise networks, applications, cloud platforms, and human-centric attack vectors, with a strong emphasis on translating technical findings into clear, risk-based insights for both technical and business stakeholders.

Key Responsibilities

Execute penetration tests across network, web application, API, and cloud environments using established industry methodologies and frameworks.
Perform internal network and directory service assessments, including privilege escalation, lateral movement, persistence, and data access simulations.
Design and conduct social engineering engagements such as phishing, smishing, or voice-based attacks when in scope.
Analyze, document, and present findings with appropriate technical depth and clear business impact.
Support remediation efforts by explaining exploit chains, root causes, and practical mitigation strategies aligned with best practices.
Research emerging threats, attack techniques, and offensive security tools to stay ahead of evolving risk.
Contribute to the enhancement of testing methodologies, internal tooling, and automation initiatives.

Qualifications

Education

Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field preferred; equivalent experience will be considered.

Experience

Minimum of 3 years of hands-on experience in penetration testing, red teaming, or offensive security roles.
Proven experience conducting end-to-end security assessments across diverse environments.

Technical Skills

Strong proficiency with common offensive security tools for reconnaissance, exploitation, and post-exploitation.
Solid understanding of networking concepts, operating systems, web technologies, and modern cloud architectures.
Experience producing professional, risk-focused reports with actionable remediation guidance.

Certifications

Hands-on security certifications strongly preferred (e.g., advanced offensive or exploitation-focused credentials).

Soft Skills

Ability to communicate effectively with both technical teams and non-technical stakeholders.
Strong analytical mindset with attention to detail and a practical, solution-oriented approach.

Why Join Us?

Work on complex, high-impact security assessments across a variety of industries and environments.
Collaborate with seasoned offensive security professionals in a technically mature organization.
Focus on real-world risk and adversary simulation rather than checklist-driven testing.
Enjoy a culture that values technical excellence, autonomy, and continuous learning.
Competitive compensation, performance incentives, and ongoing professional development support.

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Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.
Job Title: Cloud Architect
Location: Syracuse, NY (Hybrid)
Job Type: Full-time, direct hire
Salary Range: ($85,000 to $115,000)

About the Role:
We are seeking a Cloud Architect to design, implement, and maintain enterprise-level cloud infrastructure solutions that align with organizational goals and IT strategy. This role requires deep expertise in Oracle Cloud Infrastructure (OCI), a strategic mindset, and the ability to guide cross-functional teams through complex, large-scale technology initiatives.
The ideal candidate is both hands-on and visionary—capable of translating business requirements into scalable, secure, and cost-effective cloud solutions that meet the evolving needs of the organization.

Key Responsibilities:
Cloud Strategy & Architecture

Collaborate with leadership to align Oracle Cloud solutions with enterprise goals and technology roadmaps.
Assess existing IT infrastructure and develop migration strategies to Oracle Cloud.
Define and implement architecture frameworks focused on scalability, performance, compliance, and cost optimization.
Lead design and execution of disaster recovery and high-availability solutions using Oracle Cloud native tools.

Implementation & Operations

Manage cloud patches, upgrades, and infrastructure events in coordination with IT teams.
Provide production support, including verification and testing of backup and recovery processes.
Monitor and optimize Oracle Cloud applications and infrastructure performance.
Identify and resolve performance bottlenecks to ensure a seamless end-user experience.

Collaboration & Leadership

Partner with database, application, and network/security teams to ensure smooth system integration.
Support implementation of Oracle Cloud Manager and other OCI-based enterprise tools.
Serve as the primary technical authority for Oracle Cloud issues and initiatives.
Develop and maintain documentation for configurations, policies, and best practices.

Innovation & Enablement

Lead migration of legacy systems and applications to Oracle Cloud infrastructure.
Conduct workshops and training to build internal cloud knowledge and readiness.
Stay current with Oracle Cloud advancements to drive innovation and continuous improvement.

Qualifications:
Education:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

Experience:

3+ years in a Database Administrator or Cloud Engineer role.
Proven expertise in Oracle Cloud Infrastructure (OCI) and related services.
Strong understanding of enterprise IT environments, databases, and data management.

Technical Skills:

Oracle Cloud Infrastructure (OCI), Oracle Cloud Manager, backup/recovery, performance tuning, and migration tools.
Familiarity with enterprise ERP environments (PeopleSoft or Oracle Cloud Applications preferred).
Solid understanding of IT governance, security, and compliance frameworks.

Soft Skills:

Excellent analytical, problem-solving, and communication skills.
Strong project management and cross-functional collaboration abilities.
Strategic thinker with hands-on technical execution capabilities.

Why Join Us?
This is a high-impact opportunity to help shape a modern cloud infrastructure strategy within a forward-thinking IT organization. You’ll work alongside talented professionals, leverage cutting-edge Oracle Cloud technologies, and directly influence the scalability, reliability, and performance of enterprise systems across the organization.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: IT Technician
Location: Syracuse, NY (On-site)
Job Type: Full-time, direct hire
Salary Range: $60,000 – $65,000 annually depending on experience

About the Role:

We are seeking a motivated and customer-focused IT Technician to join an established organization’s technical support team. This hands-on role is responsible for providing first-line technical assistance to end-users, resolving hardware and software issues, and ensuring reliable daily technology operations. The ideal candidate is detail-oriented, thrives in a collaborative environment, and takes pride in delivering exceptional service and support.

Key Responsibilities:

Respond promptly to IT support requests via ticketing system, phone, or email.
Diagnose and resolve basic issues with computers, printers, and mobile devices.
Assist users with software installations, updates, and configurations.
Manage user accounts, permissions, and password resets in Active Directory or similar systems.
Document troubleshooting steps and resolutions accurately in the service management system.
Escalate complex issues to higher-level support or vendors as needed.
Support IT asset tracking, hardware setup, and deployment of new equipment.
Contribute to IT documentation, knowledge base updates, and process improvements.

Qualifications:

Education:

High school diploma required; associate degree or IT certifications (e.g., CompTIA A+) preferred.

Experience:

1-3 years of experience in IT support, help desk, or desktop services.
Familiarity with ticketing systems such as NinjaOne, ServiceNow, or Zendesk.

Technical Skills:

Working knowledge of Windows operating systems and Microsoft Office applications.
Basic understanding of networking (IP addressing, DNS, DHCP, switches, firewalls).
Exposure to Windows Server administration and IT security best practices.
Hands-on experience with remote support tools (e.g., TeamViewer, AnyDesk).
Knowledge of identity and access management and cybersecurity compliance (NIST, ISO 27001).

Soft Skills:

Strong communication and interpersonal skills.
Excellent problem-solving ability and attention to detail.
Ability to work independently while collaborating effectively within a team.

Physical Requirements:

Ability to stand, walk, or work at a computer for extended periods (up to 8 hours).
Must observe proper safety procedures and use PPE when required.

Why Join Us?

You’ll join a company with deep roots and a culture of innovation, built over decades with a focus on craftsmanship, quality, and cutting-edge technology.,

Their state-of-the-art headquarters in the Syracuse area is full of modern manufacturing, engineering, and office facilities devoted to expanding capabilities and supporting global customers.

This is your chance to support the IT environment of a manufacturing and engineering leader where your work will directly enable production, innovation, and global operations. You’ll enjoy a collaborative, hands-on culture where you can learn, grow, and help drive efficiencies in real-world, mission-critical systems.

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Application Development Manager
Location: Syracuse, NY (On-site)
Job Type: Full-time, direct hire
Salary Range: $120,000 – $140,000 annually depending on experience

About the Role

The Application Development Manager is a hybrid technical and leadership role responsible for overseeing software development operations, guiding engineering staff, and ensuring the successful execution of development projects. This individual will balance hands-on technical contributions with team management—leading project planning, prioritizing initiatives, and mentoring developers to support organizational goals.

This role is critical in maintaining and enhancing custom applications and enterprise systems that enable day-to-day business operations. The manager will serve as a bridge between technical teams and senior leadership, ensuring projects align with long-term strategic goals.

Key Responsibilities

Technical Leadership

Design, develop, test, and optimize software applications using C#, SQL Server, and related frameworks.
Provide technical guidance on complex challenges, including code reviews and architectural decisions.
Actively contribute to development work, introducing new features, technologies, and practices.
Diagnose and resolve critical software issues and application bugs.

Project & Workstream Management

Oversee and prioritize a backlog of development projects and requests.
Assign tasks to team members based on skill sets, priorities, and workload balancing.
Estimate timelines and monitor progress toward delivery deadlines.
Partner with other departments to ensure successful deployment of systems and enhancements.
Contribute to the long-term development roadmap, resource planning, and strategic initiatives.

Team Leadership & Development

Mentor, coach, and provide constructive feedback to software engineers and team leads.
Conduct performance reviews and establish individual development plans.
Promote a collaborative, innovative, and inclusive team culture.
Lead team meetings and one-on-ones to review priorities, progress, and challenges.

Collaboration & Communication

Act as the liaison between the development team and senior leadership.
Translate business requirements into technical solutions with stakeholder input.
Collaborate with IT leadership on cross-functional initiatives including infrastructure, reporting, and analytics.

Standards, Process & Documentation

Ensure best practices in coding standards, security, testing, and development quality.
Maintain and enhance documentation, workflows, and ticketing systems.
Support the adoption of agile methodologies and CI/CD pipelines.

Qualifications

Education

Bachelor’s degree in Computer Science, Software Engineering, or related discipline.

Experience

5+ years of software development experience, including at least 2 years in a leadership or team lead role.
Proven success managing software projects and technical teams.

Technical Skills

Proficiency with C#, T-SQL, and Microsoft SQL Server.
Strong understanding of object-oriented programming and design patterns.
Familiarity with project management tools such as Azure DevOps.
Experience with reporting platforms such as Power BI.

Soft Skills

Excellent leadership, organizational, and communication skills.
Ability to mentor effectively and foster a culture of continuous improvement.

Other Requirements

Occasional travel to company locations.
Availability for rotating off-hours support when needed.

Why Join Us?

This is an opportunity to step into a highly visible leadership role where you will directly influence the success of enterprise systems and applications that drive business operations. You’ll work with a collaborative leadership team, modernize processes with new tools and practices, and help shape the long-term technology roadmap. This role offers both technical depth and leadership growth within a stable and respected organization in Syracuse.

About the Role
The IT Business Analyst II plays a key role in supporting enterprise technology and business initiatives by working closely with stakeholders across multiple functional areas. This position is responsible for defining and documenting business processes, gathering and validating requirements, analyzing workflow issues, and ensuring technology solutions align with organizational objectives. The analyst collaborates with end-users, technical teams, and leadership to translate business needs into actionable requirements and supports the solution lifecycle from concept through implementation.

Key Responsibilities
Requirements Development & Analysis
• Apply structured requirements-development practices to elicit, analyze, document, and validate business and functional needs.
• Utilize formal requirements-management methodologies to organize, trace, baseline, and maintain requirements throughout the project lifecycle.
• Partner with business sponsors to ensure requirements reflect strategic objectives and enable expected outcomes.
• Use data analysis and modeling techniques to create accurate test cases and validate solution deliverables.
Stakeholder Engagement & Communication
• Conduct interviews, workflow reviews, and documentation analysis to identify requirements and improvement opportunities.
• Engage with subject matter experts, operational teams, technical staff, and leadership to clarify project scope and objectives.
• Evaluate competing viewpoints, assess process or system impacts, and facilitate alignment among stakeholders.
• Develop and maintain business-analysis artifacts including use cases, process maps, data dictionaries, requirements documents, and issue logs.
• Provide consistent communication to stakeholders regarding requirements, system behavior, and data needs.
Solution Definition & Support
• Participate in defining project vision and assist in determining technology approaches that support business goals.
• Develop functional and non-functional requirements in alignment with SDLC frameworks and organizational standards.
• Analyze proposed enhancements and prepare feasibility assessments and impact analyses.
• Identify requirement gaps, assess risks, and present options for resolution.
• Support development and testing teams by clarifying requirements and addressing questions throughout the delivery cycle.
• Maintain awareness of industry best practices and evolving trends in business analysis.

Qualifications
Education
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field; equivalent experience may be considered.
Experience
• Minimum of three years of relevant business analysis experience.
• Demonstrated analytical capability with strong problem-solving skills.
• Proven ability to influence, collaborate, and drive progress within cross-functional teams.
Technical Skills
• Proficiency with productivity and documentation tools such as Word, Excel, PowerPoint, and Visio.
• Strong understanding of requirements management, business-process analysis, and SDLC methodologies.
Certifications (Preferred)
• CBAP, CCBA, PMI-PBA, or similar business analysis certifications are a plus.
Soft Skills
• Effective communication and meeting facilitation with both technical and non-technical audiences.
• Strong attention to detail, organizational skills, and the ability to manage multiple priorities.

Why Join Us?
You will have the opportunity to support high-impact technology initiatives while collaborating with teams across the organization. This role offers meaningful engagement with business leaders, opportunities to shape technology solutions, and a supportive environment that values analytical thinking, professional growth, and continuous improvement.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: IT Support Technician
Location: Syracuse, NY (Onsite)
Job Type: Full-time, Direct-Hire
Salary Range: $23 - $25/hr depending on experience

About the Role:
We are seeking a proactive IT Support Technician to provide hands-on technical assistance within our corporate environment. This role focuses on supporting internal infrastructure, ensuring seamless operation of hardware, software, and network systems. The ideal candidate will possess strong problem-solving skills, a customer-centric approach, and the ability to work independently in a fast-paced setting.

Key Responsibilities:

Serve as the first point of contact for internal IT support requests, addressing hardware, software, and network issues.
Install, configure, and maintain desktop and laptop systems, printers, and other peripheral devices.
Manage user accounts and access permissions through Active Directory and related systems.
Assist in the deployment and maintenance of software applications and system updates.
Document support activities, solutions, and procedures for knowledge base development.
Collaborate with the IT team to identify and implement process improvements.
Ensure compliance with company IT policies and security protocols.

Qualifications:

Education:
Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered.

Experience:
2 years of experience in an IT support or help desk role.
Familiarity with supporting Windows operating systems and Microsoft Office Suite.
Technical Skills:
Proficiency in troubleshooting hardware and software issues.
Experience with Active Directory and user account management.
Basic understanding of networking concepts and protocols.
Knowledge of remote support tools and ticketing systems.
Certifications:
CompTIA A+ certification preferred but not required.
Soft Skills:
Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Commitment to providing exceptional customer service.

Why Join Us?
This position offers a valuable opportunity to contribute to the efficiency of our internal IT operations. You'll work within a supportive team environment, gaining exposure to a variety of technologies and systems, and enhancing your technical expertise.

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About the Role:
A respected aviation engineering and consulting firm is seeking a Communications System Engineer to lead efforts supporting the implementation of federal Air/Ground communications and fiber optic systems. This onsite role in Washington, DC will focus on ensuring training program compliance with federal aviation standards, developing associated documentation, and coordinating closely with stakeholders across agencies and institutions. The position is ideal for an experienced engineer with deep knowledge of FAA training requirements and communication technologies.

Key Responsibilities:

Review technical acquisition documentation for Air/Ground radio and telecommunications systems to verify alignment with federal maintenance training standards
Collaborate with federal stakeholders and academic institutions to develop or source training content
Ensure acquisition documents comply with FAA policy and include accurate regulatory references
Develop and maintain training schedules in alignment with program rollout plans
Provide subject matter expertise on required training deliverables for system deployment
Assist in the creation of training materials, including manuals, guides, and presentations
Coordinate and, when necessary, lead training sessions alongside internal or contracted training personnel
Facilitate post-training evaluations and feedback processes to assess training effectiveness

Qualifications:
Education:

Bachelor’s degree in Engineering, Computer Science, Mathematics, or a related technical field

Experience:

15+ years of experience in communications systems engineering, particularly with radio and telecom systems in the federal aviation domain
Strong familiarity with FAA training standards and documentation protocols
Demonstrated success in developing and implementing technical training programs for federal systems

Technical Skills:

Expertise in both legacy and modern federal communication technologies
Experience working with Air/Ground and fiber optic systems
Proficiency in Microsoft Office and technical documentation tools

Certifications:

Relevant industry certifications (preferred but not required)

Soft Skills:

Excellent communication and presentation skills
Ability to collaborate with cross-functional teams and external stakeholders
Strong organizational and time management capabilities

Why Join Us?
Join a nationally recognized firm that plays a crucial role in modernizing air traffic systems and advancing aviation safety. This is a mission-driven organization that values innovation, precision, and collaboration. You’ll be part of a passionate team working to solve critical challenges in the aviation sector.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Business Systems Manager
Location: Syracuse, NY (On-site)
Job Type: Full-time, direct hire
Salary Range: 85,000 - 105,000 annually, depending on experience

About the Role:

The Business Systems Manager is a strategic and hands-on leader within the IT team, responsible for planning, implementing, supporting, and continuously improving core business applications. This role oversees enterprise-critical systems such as ERP, WMS, EDI, and other integrated platforms, ensuring that technology solutions align with organizational objectives and deliver maximum value. Acting as a bridge between IT and business operations, this position plays a central role in system strategy, execution, and support.

Key Responsibilities:

Oversee the full lifecycle of business-critical applications, including selection, configuration, implementation, integration, upgrades, and user support.
Lead cross-functional projects involving system rollouts, enhancements, and integrations across ERP, WMS, EDI, and eCommerce platforms.
Manage all aspects of EDI, including mapping, integrations, onboarding new trading partners, and monitoring/troubleshooting daily transaction flows.
Apply project management practices such as scoping, coordination among teams, timeline management, and stakeholder communication.
Evaluate, plan, and execute new system implementations or upgrades, including budgeting, testing, training, and deployment.
Partner with business leaders to identify needs and recommend system-based solutions.
Manage relationships with software vendors, consultants, and integration partners.
Ensure data integrity and consistency across integrated systems, including both back-end and customer-facing platforms.
Develop and maintain API connections between cloud and on-premise systems.
Create and maintain documentation on system processes, data flows, and configurations.
Monitor system performance and utilization; identify opportunities for improvement or automation.
Stay current on emerging technologies relevant to enterprise applications, supply chain, and digital commerce.

Qualifications

Education

Bachelor’s degree in Information Technology, Computer Science, or related field preferred (or equivalent work experience).

Experience

5+ years in IT or systems-related roles, with at least 2 years focused on business applications or enterprise systems.
Demonstrated success leading projects and collaborating across departments.
Experience working with third-party vendors and consultants.

Technical Skills

Strong knowledge of ERP, WMS, EDI, and eCommerce systems; integration experience preferred.
Familiarity with relational databases (e.g., SQL Server), APIs, and data structures.
Exposure to programming or scripting (C#, .Net, or equivalent) a plus.
Experience with BI/reporting tools (Power BI, Tableau, or similar).

Certifications

PMP, ITIL, or ERP-related certifications a plus.

Soft Skills

Strong analytical and problem-solving abilities with a process-oriented mindset.
Excellent communication, documentation, and organizational skills.
Ability to build effective relationships across technical and non-technical teams.

Why Join Us?

This is an opportunity to take ownership of enterprise-critical systems in a highly collaborative, growth-oriented environment. You will have direct impact on digital transformation initiatives, supply chain operations, and business efficiency while partnering with leadership to shape the organization’s future technology roadmap.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Back-End Developer
Location: Hybrid / Remote (Must be able to commute to the Southern New Jersey region)
Job Type: Full-time, direct hire
Salary Range: $100,000–$130,000 annually depending on experience

About the Role:
We are seeking a skilled Back-End Developer to join an established engineering services organization and support the development of scalable, cloud-based applications used in real-time operational environments. This role focuses on building and maintaining resilient backend services using Java, Spring Boot, microservices, and RabbitMQ to enable event-driven communication. The developer will contribute to real-time data tools critical to airspace operations and collaborate with UI teams and domain experts to ensure seamless end-to-end system performance.

Key Responsibilities:

Design, develop, and maintain backend services and microservices using Java and Spring Boot
Implement event-driven architectures with RabbitMQ and integrate RESTful APIs
Collaborate with front-end developers to ensure smooth integration and performance
Deploy, monitor, and scale applications using AWS cloud services
Follow best practices in software development lifecycle, testing, and documentation
Participate in design and architecture discussions to enhance system scalability and reliability

Qualifications

Education:
Bachelor’s degree in Computer Science, Software Engineering, or a related field preferred

Experience:
3+ years of backend development experience in a cloud-based, production environment
Experience working with cross-functional engineering teams

Technical Skills:

Proficiency in Java and Spring Boot
Experience with RabbitMQ or similar messaging technologies
Strong understanding of RESTful API development and data integration
Familiarity with AWS services (EC2, S3, Lambda, etc.) and deployment pipelines
Experience with SQL and NoSQL databases (CockroachDB, MongoDB a plus)

Certifications:
AWS certification or other relevant technical certifications are a plus

Soft Skills:

Strong communication and collaboration abilities
Ability to work independently and contribute to team planning
Detail-oriented with a commitment to code quality and maintainability

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Front-End Developer
Location: Hybrid / Remote (Must be able to commute to Southern New Jersey)
Job Type: Full-time, direct hire
Salary Range: $100,000–$130,000 annually depending on experience

About the Role:
We are seeking a Front-End Developer to join a well-established engineering services organization supporting mission-critical web applications used in airspace operations. This role focuses on designing and building responsive, intuitive user interfaces that integrate with backend microservices to deliver decision-support tools to technical and operational stakeholders. You will play a key role in translating complex operational requirements into clean, functional UI components within a cloud-based architecture.

Key Responsibilities:

Design, build, and maintain modern front-end applications with an emphasis on performance, usability, and maintainability
Integrate UI components with RESTful APIs and backend microservices
Collaborate with engineering and operations teams to enhance existing systems and deliver new functionality
Participate in agile development processes including sprint planning, code reviews, and stand-ups
Follow secure coding standards and ensure compliance with software development lifecycle best practices

Qualifications:

Education:

Bachelor’s degree in Computer Science, Software Engineering, or related field preferred

Experience:

Mid to senior-level front-end development experience in a production environment
Prior exposure to web applications in aviation, aerospace, or real-time operations a plus

Technical Skills:

Angular framework and JavaScript (ES6+)
HTML5, CSS3, and responsive design best practices
Experience working with AWS for web application hosting and deployment
Familiarity with RESTful APIs, RabbitMQ, and data integration tools

Certifications:

Relevant certifications (e.g., AWS Certified Developer, Front-End Frameworks) are a plus

Soft Skills:

Strong collaboration and communication skills
Detail-oriented with the ability to troubleshoot complex UI challenges
Comfortable working in a fast-paced, mission-driven environment

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Must be a US Permanent Resident or Citizen.
We are unable to sponsor at this time.

Location: Syracuse, NY
Salary Range: $55,000 - $75,000 annually depending on experience

About the Role:
We are seeking an experienced Sales Professional to drive revenue growth and manage client relationships in a fast-paced, dynamic environment. This role involves strategic sales planning, customer relationship management, and delivering tailored solutions to meet client needs.

Key Responsibilities:

Develop and execute strategic sales plans to achieve organizational objectives.
Conduct market analysis and refine strategies to adapt to market trends.
Set performance goals and manage sales forecasting efforts.
Build and sustain strong relationships with dealers, distributors, and clients.
Collaborate with the sales team to create and deliver impactful presentations to key customers.

Qualifications:

Education:

Bachelor’s degree (preferred)

Experience:

3-5 years of relevant sales experience, preferably in B2B or service markets

Technical Skills:

Expertise in sales, marketing strategies, and relationship management.
Proficiency in meeting and exceeding sales targets.

Certifications:

None required, though related certifications are a plus.

Soft Skills:

Exceptional communication and negotiation abilities.
Strong organizational and time-management skills.

Why Join Us?
This role offers a dynamic, customer-focused environment where you can leverage your sales expertise to make a meaningful impact. If you are passionate about understanding customer needs and achieving results, we encourage you to apply!

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Electronics Technician
Location: Syracuse, NY
Job Type: Full-time, direct hire
Salary Range: $42,000 - $52,000

About the Role:

We are seeking an Electronics Technician to support both development and production activities within a dynamic manufacturing environment. This role is responsible for assembling, testing, troubleshooting, and repairing a broad array of electronic systems and components. Ideal candidates will have hands-on experience, a collaborative approach, and a strong foundation in electronics.

Key Responsibilities:

Perform root-cause analysis and rework on failed units from production and field returns
Recommend corrective actions to improve product quality and reduce rework frequency
Collaborate with engineering on layout diagrams and assembly troubleshooting
Assemble experimental and prototype circuits, including breadboards
Suggest improvements for manufacturability and maintenance ease
Set up test fixtures and perform functional, environmental, and life cycle testing
Analyze test results and document findings in technical reports
Calibrate and align electronic systems to meet design criteria
Generate technical documentation such as schematics and performance charts
Validate systems under real-world and simulated conditions

Qualifications:

Education:

Associate degree in Electronics, Engineering Technology, or related field, or equivalent hands-on training

Experience:

1–2 years of experience in electronics testing, troubleshooting, or repair

Technical Skills:

Proficient with standard diagnostic tools and electronic test equipment
Basic knowledge of Microsoft Office tools and data entry systems
Ability to interpret schematics and use soldering/hand tools for repairs

Certifications:

None required, but relevant certifications in electronics repair or safety are a plus

Soft Skills:

Detail-oriented with strong analytical skills
Comfortable working independently and collaboratively
Strong communication skills and ability to follow technical instructions

Why Join Us?

This is a great opportunity to join a collaborative team in a growing organization where hands-on technical skills are highly valued. You’ll work on real-world systems with opportunities to influence product quality and contribute to ongoing innovation.

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Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.
Job Title: IT Project Manager I/II
Location: Hybrid/On-Site as Needed
Job Type: Full-time, direct hire
Salary Range: Annually depending on experience

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: System Administrator
Location: Syracuse, NY (Hybrid)
Job Type: Full-time, direct hire
Salary Range: $28.85 – $31.25 per hour depending on experience

About the Role:

A long-established organization is seeking a skilled System Administrator to join its collaborative IT team. This hybrid role offers a blend of remote flexibility and on-site engagement, supporting mission-critical systems and ensuring secure, reliable operations across the enterprise. The ideal candidate brings strong technical depth, excellent communication skills, and a desire to grow within a stable, people-focused organization.

Key Responsibilities:

Provide Level 2 and Level 3 support for servers, workstations, and user-facing systems.
Oversee patching, updates, system maintenance, and configuration baselines.
Administer Active Directory, Azure AD, and Microsoft 365 services.
Support general networking operations, including VPN configuration and maintenance.
Configure, manage, and maintain Group Policy Objects (GPOs).
Administer M365 applications, including Exchange Online, Teams, SharePoint, and Intune.
Develop and maintain clear technical documentation, SOPs, diagrams, and system inventories.
Monitor system performance, uptime, and security posture across the environment.
Stay current with industry standards, best practices, and emerging technologies.

Qualifications:

Education:

Associate or Bachelor’s Degree in Information Technology, Computer Science, or related field preferred (or equivalent experience).

Experience:

5 years of hands-on experience managing or administering enterprise applications and infrastructure.
Background in configuration baselines, deployment, change management, and root cause analysis.

Technical Skills:

Strong working knowledge of Active Directory, Group Policy, DNS, DHCP.
Experience with Azure AD and Microsoft 365 administration.
Proficiency with VPN technologies, endpoint management, and system patching/updates.
Familiarity with documentation best practices, operational procedures, and system diagrams.

Certifications (Preferred):

Microsoft 365, Azure Administrator, Security+, Network+, or similar.

Soft Skills:

Excellent communication, analytical thinking, and problem-solving skills.
Strong attention to detail and commitment to documentation accuracy.
Ability to work independently while collaborating effectively in a team environment.

Why Join Us?

Enjoy the stability of a long-standing organization that promotes a family-friendly environment, work-life balance, and professional growth. Employees value the supportive culture, collaborative IT team, and opportunities to expand their skillset while contributing to meaningful, community-focused work.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Director of Networking Services
Location: Hybrid - Syracuse, NY
Job Type: Full-time, direct hire
Salary Range: $125,000 - $150,000

About the Role:

The Director of Networking Services plays a pivotal leadership role in delivering secure, resilient, and high-performance network infrastructure to support the academic, administrative, and research missions of a large-scale institution. As a member of the senior IT leadership team, this individual will define and execute a strategic vision for networking services while ensuring operational excellence, compliance, and cross-departmental alignment. The Director also serves as the institution’s subject matter expert and advisor for all networking-related initiatives.

Key Responsibilities:

Strategic Leadership & Vision

Define and execute a strategic roadmap for networking services aligned with institutional priorities.
Evaluate and recommend emerging technologies and investments.
Advise executive leadership on infrastructure strategy and risk mitigation.

Network Operations & Service Delivery

Oversee architecture, implementation, and administration of enterprise LAN/WAN, Wi-Fi, VPN, and firewall environments.
Ensure scalability, uptime, and performance standards are met.
Maintain SLAs, operational metrics, and service reporting.

Governance, Compliance & Security

Develop and enforce network policies and procedures aligned with industry security frameworks (e.g., NIST, PCI-DSS).
Support compliance audits, business continuity planning, and disaster recovery testing.

Budget & Resource Stewardship

Lead budgeting, forecasting, and financial oversight for the networking division.
Manage vendor relationships, contracts, and procurement strategies.
Drive cost-effective infrastructure planning and sustainability efforts.

Team Leadership & Talent Development

Lead and mentor a team of network engineers, analysts, and technical staff.
Foster a collaborative, accountable, and customer-focused team culture.
Implement recruiting and retention strategies for top IT infrastructure talent.

Qualifications

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field (required).

Experience

10+ years of progressively responsible experience in enterprise networking leadership.
Experience in higher education or large-scale, multi-site IT environments strongly preferred.

Technical Skills

Expertise in LAN/WAN, wireless networking, VPN, firewalls, load balancers, and network monitoring tools.
In-depth knowledge of networking protocols, architectures, and security standards.
Familiarity with cloud networking (e.g., AWS, Azure) and hybrid IT environments.

Certifications

Industry certifications such as CCNP, CCIE, or equivalent are preferred but not required.

Soft Skills

Strong leadership and team-building capabilities.
Excellent communication, strategic planning, and decision-making skills.
Proven ability to engage cross-functionally with diverse technical and non-technical teams.

Why Join Us?

This is an opportunity to lead transformational networking initiatives that directly impact the operational success and technological future of a mission-driven organization. You’ll join a collaborative leadership team and work alongside dedicated professionals in an environment that values innovation, inclusivity, and excellence.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Junior System Administrator
Location: Syracuse, NY (Hybrid)
Job Type: Full-time, direct hire
Salary Range: $22.60 – $26.44 per hour depending on experience

About the Role:

A long-established healthcare services organization is seeking a Junior System Administrator to support day-to-day IT operations within a regulated environment. This hybrid role offers the flexibility of remote work combined with periodic on-site responsibilities. The ideal candidate is proactive, detail-oriented, and eager to grow their technical skills while supporting enterprise systems, maintaining operational reliability, and ensuring compliance with security and privacy standards.

Key Responsibilities:

Provide Level 2 support for servers, desktops, and user-facing systems.
Perform system patching, updates, and regular maintenance across server and workstation infrastructure.
Support and maintain Active Directory environments.
Assist with basic networking tasks, including VPN configuration and troubleshooting.
Participate in operational support activities and help maintain compliance with internal processes and procedures.
Stay current with relevant technologies, security practices, and industry standards.

Qualifications:

Education

Relevant technical education, training, or certifications preferred, but experience will be considered.

Experience

Minimum of 2 years administering or supporting enterprise applications, security policies, configuration baselines, and endpoint privilege management.
Experience with root cause analysis, change management, and maintaining technical documentation.

Technical Skills

Ability to create device collections, deploy applications, and build configuration baselines using Microsoft enterprise tools.
Working knowledge of Active Directory, Windows systems, and VPN technologies.
Familiarity with healthcare security/privacy frameworks (HIPAA, HITECH).

Certifications

Industry certifications (CompTIA A+, Network+, Security+, Microsoft) are a plus but not required.

Soft Skills

Strong communication skills with the ability to collaborate across technical and non-technical teams.
Detail-oriented with strong troubleshooting and analytical abilities.
Self-motivated and eager to learn in a fast-paced environment.

Why Join Us?

This organization offers a collaborative, supportive environment focused on employee well-being and professional growth. The IT team values continuous learning, teamwork, and reliability, making it an excellent opportunity for someone looking to advance their career while contributing to a mission-driven healthcare organization.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Automation Engineer

Location: Greater Syracuse, NY (On-Site)
Job Type: Full-time, direct hire
Salary Range: $80,000 - $100,000 annually depending on experience

About the Role:

We are seeking an Automation Engineer to join our team, collaborating with Automation Technicians and Cell Managers to resolve automation-related challenges. The ideal candidate will leverage strong analytical and problem-solving skills to diagnose and develop solutions for automation issues. This role involves working closely with internal teams and external stakeholders to drive efficiency and customer satisfaction. Additionally, the Automation Engineer will oversee automation projects, ensuring compliance with quality, safety, and productivity standards.

Key Responsibilities:

Design and Manufacturing – Develop and manufacture subassemblies and systems, including end-of-arm tooling, automated conveyors, and fixtures.
Process Improvement – Partner with Production and Quality teams to implement and enhance automation systems.
Performance Monitoring – Monitor and analyze automation performance during production runs to maintain efficiency and quality.
Sales Collaboration – Assist the Sales team by providing automation-related quotes and support.
Equipment Specification – Work with Mold Engineers and Cell Managers on selecting appropriate mold robots, conveyor systems, and other automated equipment.
Daily Operations Support – Collaborate with automation teams to achieve production goals and address operational challenges.

Qualifications:

Education & Experience:

High school diploma or GED and one of the following:
A four-year degree with at least two years of experience in manufacturing automation.
A two-year degree with at least eight years of relevant experience.

Technical Skills:

Proficiency in CAD and Microsoft Office Suite.
Ability to read and interpret mold drawings.
Strong mathematical aptitude, including fractions, percentages, ratios, and proportions.

Soft Skills:

Strong analytical and problem-solving abilities.
Effective oral and written communication skills.
Ability to work independently and in a team environment.
Attention to detail with a high level of accuracy.
Logical and scientific reasoning skills.
Strong organizational and project management capabilities.
Adaptability to change and a continuous improvement mindset.

Preferred Qualifications:

Degree in Mechanical or Electrical Engineering/Technology.

Why Join Us?

Be part of a dynamic and innovative automation team.
Opportunity to work on cutting-edge manufacturing automation projects.
Competitive salary and benefits package.
Growth opportunities in a collaborative and supportive environment.

Oversee the strategic direction and daily operations of Enterprise Application Systems (EAS) and Identity & Access Management (IAM) teams.
Manage financial, budgetary, and human resources within the leadership portfolio to ensure efficiency and effectiveness.
Collaborate with senior IT leadership to align enterprise technology initiatives.
Actively participate in senior staff meetings, contributing to IT leadership and organizational strategy.
Build and maintain strong partnerships with key stakeholders.
Represent IT services on cross-functional committees and strategic initiatives.
Stay informed on emerging trends in enterprise applications and IAM by engaging with external experts and professional organizations.
Foster collaboration with national and regional IT groups to drive knowledge sharing and innovation.
Cultivate strategic vendor relationships to optimize enterprise application investments.
Serve as a senior advisor on enterprise applications, offering guidance on technology planning and strategic initiatives.

Qualifications:

Education:

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
Master’s degree preferred.

Experience:

Over 10 years of progressively responsible experience in IT, with at least 5 years in a leadership role within a complex organization.
Strong background in ERP systems, particularly Oracle/PeopleSoft, with a strategic approach to long-term system planning and migration.
Experience working with enterprise software solutions, including learning management systems, portals, scheduling tools, and document management systems.

Technical Skills:

Expertise in implementing, migrating, and managing ERP systems across both on-premises and cloud-based environments.
Extensive experience with Oracle PeopleSoft, including customization, integration, and ongoing support.
Deep understanding of strategic technology planning and enterprise IT governance.
Strong vendor management capabilities, with experience in negotiating contracts and optimizing vendor relationships.

Certifications:

Relevant IT certifications preferred (e.g., PMP, ITIL, or ERP-specific certifications).

Soft Skills:

Strong leadership and collaboration skills, with the ability to influence decision-makers and align stakeholders with a shared vision.
High level of integrity, serving as a trusted advisor to senior leaders.
Excellent written and verbal communication skills, with the ability to convey technical concepts to diverse audiences.
Proven track record of leading ERP migrations to support institutional transformation.

Why Join Us?

This position is ideal for a results-driven leader with a vision for advancing enterprise applications. The AVP will play a critical role in shaping the future of enterprise systems, ensuring they serve as strategic enablers of success.

Develop and implement a long-term vision for infrastructure services, focusing on system reliability, performance, and efficiency.
Foster cross-departmental partnerships to align infrastructure initiatives.
Engage with leadership to prioritize infrastructure projects that support the organization’s mission and enterprise-wide technology goals.
Cultivate vendor relationships to maximize the value of technology investments.
Contribute to the execution of IT goals and strategies, ensuring alignment with institutional objectives.
Provide leadership in IT governance, infrastructure strategy, budget management, and strategic planning.

Qualifications:

Education:

Bachelor's degree in Information Technology, Computer Science, or a related field required.
Master’s degree preferred.

Experience:

10+ years of progressive experience in information technology.
Minimum of 5+ years in a leadership role within a complex organization.
Proven expertise in managing large-scale IT initiatives and IT project governance.

Technical Skills:

Expertise in managing and implementing core infrastructure services, including endpoint management, computing, cloud, and data infrastructure.
In-depth knowledge of cybersecurity principles, best practices, and compliance requirements.
Experience utilizing AI tools to enhance organizational capabilities.
Strong vendor negotiation and management skills.

Certifications (Preferred):

ITIL, CISSP, CCNA, or equivalent industry certifications.

Soft Skills:

Strong leadership, communication, and interpersonal skills with the ability to collaborate across departments.
Analytical and problem-solving abilities to address complex infrastructure challenges.
Ability to influence stakeholders and drive alignment with strategic goals.
High level of integrity and ability to serve as a trusted advisor to senior leadership.
Exceptional written and verbal communication skills.

Core Responsibilities:

Implement the IT leadership team’s vision and collaborate with IT leaders.
Develop and manage technology services aligned with strategic objectives.
Partner with leadership to set and execute short- and long-term IT goals, including budget planning and performance evaluation.
Engage stakeholders to ensure technology solutions align with customer expectations and institutional needs.
Oversee infrastructure teams, including networking and core infrastructure services.
Manage budgets and human resources in collaboration with administrative leadership.
Participate in IT senior leadership meetings and represent senior leadership as needed.
Build and maintain strategic partnerships within the institution.
Represent IT leadership on operational and strategic task forces and committees.
Consult with external technology experts to assess emerging IT trends.
Foster relationships with national and regional IT organizations.
Maintain strong partnerships with strategic IT vendors and agencies.

Why Join Us?

Be part of a transformative team driving innovation in IT infrastructure.
Work in a collaborative environment that values technology as a strategic enabler.
Engage with leadership to influence institution-wide technology advancements.
Enjoy professional growth opportunities in a dynamic and evolving landscape.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Director of Information Technology
Location: On-Site
Job Type: Full-time, direct hire
Salary Range: $140,000 to $160,000 annually depending on experience

About the Role:

A mid-sized distribution and logistics company is seeking a strategic and hands-on Director of Information Technology to lead and evolve its enterprise-wide technology environment. This individual will be responsible for ensuring the reliability, efficiency, and scalability of core business systems, including ERP, WMS, infrastructure, custom development, and reporting platforms.

The Director will play a key leadership role in driving digital transformation, developing a high-performing internal IT team, and aligning technology strategies with organizational goals. This is a highly visible role, collaborating directly with executive leadership and business units such as sales, finance, warehouse operations, logistics, and procurement.

Key Responsibilities:

Maintain a clear, prioritized IT project/request queue with consistent stakeholder communication
Establish and track departmental goals, budgets, and performance metrics
Hire, mentor, and evaluate IT staff while fostering professional growth
Manage vendor relationships and support contracts
Collaborate with leadership to identify and execute technology-driven process improvements
Oversee system upgrades, application modernization, and new technology integrations
Evaluate and implement software solutions aligned with business growth
Engage external partners and customers on system integrations and enhancements
Ensure a secure and reliable IT infrastructure (network, servers, hardware, VPN, etc.)
Enforce cybersecurity, backup protocols, and disaster recovery strategies
Manage ERP, WMS, and other core enterprise systems
Lead internal application development and vendor-supported software initiatives
Promote self-service reporting and dashboards to deliver business insights
Support BI tool adoption and analytics best practices
Foster a proactive, service-oriented IT support culture
Maintain adequate helpdesk staffing to support 24/7 operations

Qualifications:

Education:
Bachelor’s degree preferred, or equivalent relevant experience

Experience:
Minimum 5 years of experience managing IT departments or software/application development teams

Technical Skills:

Strong SQL development and enterprise reporting experience
ERP and WMS systems administration
Familiarity with .NET development
Experience with business intelligence and data analytics platforms
Working knowledge of modern DevOps tools is a plus

Certifications:
Not required, but relevant certifications are a plus

Soft Skills:

Excellent leadership and communication abilities
Strategic and analytical thinker
Proven ability to develop and guide high-performing teams
Results-driven mindset with a focus on execution and improvement

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Program Manager – Telecom Operations Software (TOMS)
Location: New York State | On-Site
Job Type: Full-time, direct hire
Salary Range: $120,000 – $145,000 annually depending on experience

About the Role:
A large utility infrastructure organization is seeking an experienced Program Manager to lead the operations and long-term strategy of a telecom asset and operations management software platform (TOMS) used across its New York State service territory. This platform is critical for the planning, engineering, deployment, and maintenance of operational telecom networks supporting electric and gas systems, including fiber optics, microwave, private radio, and smart grid communications. The role is focused on scaling functionality beyond a deployed Minimum Viable Product and aligning the platform with broader infrastructure modernization goals.

Key Responsibilities:

Serve as the primary functional and technical lead for the TOMS platform
Administer licensing, user access, and daily system functionality
Lead enhancement initiatives and manage system integrations with enterprise platforms
Collaborate with infrastructure teams to ensure system performance and scalability
Oversee the validation and migration of telecom asset data from multiple internal sources
Support field teams in the documentation and accuracy of installed telecom infrastructure
Maintain user training programs and ensure adoption across operational and engineering teams
Develop project scopes and estimates for platform enhancements and capital projects
Align system evolution with the organization's operational telecom roadmap
Support installation and troubleshooting needs, including configuration and remote diagnostics
Manage internal and external development partners for customization and ongoing support
Lead budgeting and planning for platform operations and future investments

Qualifications:

Education:

Bachelor’s degree in Computer Engineering, Electrical Engineering, Information Systems, or a related field

Experience:

Minimum 5 years of experience in telecom operations, network engineering, or utility telecom environments
Experience managing enterprise software platforms, preferably supporting operational telecom systems

Technical Skills:

Understanding of telecom technologies: fiber optics, microwave, private radio, smart grid networks
Familiarity with GIS/CAD platforms and data documentation tools
Proficiency in SQL and database integration concepts
Experience managing vendor relationships and coordinating cross-functional teams

Certifications (Preferred):

PMP, PgMP, or relevant technical certifications a plus

Soft Skills:

Strong leadership, communication, and stakeholder management abilities
Ability to translate technical requirements into functional deliverables
Detail-oriented with strong organizational and project management skills

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Control Systems Hardware Engineer, Full Time-Direct Hire

The primary role of the automation Hardware Engineer is to design, lead and own the hardware design for the Digital Plant Automation Systems.

Responsibilities

Create/ Maintain a critical spare parts strategy for the various hardware components supporting the Automation systems.
Owns end-to-end responsibility for managing the hardware design and technical support for Automation projects.
Support the hardware operation of all GMP/ Non GMP manufacturing systems (Process Automation Systems and Building Automation Systems) in the Manufacturing facilities at Syracuse, NY.
Support any vendor specific software needed to configure the hardware components of the various control systems onsite.
Investigate the root cause of Digital Plant hardware problems and propose solution to prevent recurrence.
Support the configuration, testing and implementation of process control hardware solutions to a variety of complex technical projects.
Ensure the documentation of the knowledge base on how to resolve hardware issues encountered, thus facilitate the job for future activities.
Conduct all job activities in accordance with cGMP and EHS requirements.
Provide training of automated solutions with Automation and Instrumentation staff to ensure understanding how the hardware functions to assist with troubleshooting during off hours.
Owns, updates and works as a liaison between the Automation department and the site drawing department to build and update I/O loop sheets and drawing sets as applicable for Automation projects.

Qualifications

Knowledge of products and technologies including but not limited to: Emerson DeltaV, Rockwell Allen Bradley.
Experience in deploying computing hardware and communication systems that include PCs, servers, thin clients, Ethernet infrastructure.â€¯ Knowledge of instrumentation busses (Foundation FieldBus, ProfiBus, DeviceNet, etc.) a plus.
Experience working with AutoCAD drawing files, Industry Design Standards, Cabinet Layout Drawings.
Technical problem solving and analysis skills as well as good communications skills (verbal and written).

Background Profile

Advanced knowledge of engineering or sciences generally attained through studies resulting in a B.S. in, engineering, science, biochemistry or related discipline or its equivalent is highly desired.
3-5 years of Hardware design/ troubleshooting/ implementation experience.
Experienced with current industry standards for Safety and Automation and with current government regulations regarding biotech-producing facilities.

The annual salary range for this position is $85,000 - $115,000 depending on experience.

FOR MORE INFORMATION, CONTACT JOHN BERARDI AT 315-449-1838 OR JBERARDI@ISSITECHPROS.COM

Must be permanently authorized to work in the US or a US citizen to apply

Please no 3rd parties or C2C

We are unable to sponsor at this time.

Must be permanently authorized to work in the US or a US citizen to apply
Please no 3rd parties or C2C
We are unable to sponsor at this time.

Role

We are looking for a highly skilled Senior IT Systems Administrator to oversee and support our enterprise systems across both Linux and Windows platforms. This role focuses on ensuring the reliability, security, and regulatory compliance of our IT infrastructure. The ideal candidate will bring a strong technical background, extensive systems administration experience, and expertise in compliance frameworks such as CMMC, SOC2, or ISO 27001.

Responsibilities

Manage and maintain virtualization platforms and physical infrastructure, including systems on VMware, Windows, and Linux.
Oversee key IT infrastructure, both on-premises and cloud-based (e.g., Microsoft 365), ensuring optimal performance and security.
Ensure high availability, reliability, and security for servers, storage, and networked systems.
Implement and monitor compliance controls for data integrity and regulatory standards such as CMMC, SOC2, and ISO 27001.
Provide advanced troubleshooting and resolution for critical infrastructure issues.
Collaborate with cross-functional teams to align system infrastructure with business and compliance objectives.
Maintain comprehensive documentation of systems, processes, and compliance measures.
Stay up-to-date on industry trends and emerging technologies to drive continuous infrastructure improvements.
Support internal and external audits by ensuring compliance across systems.

Experience

Extensive experience administering Linux and Windows systems.
Strong knowledge of virtualization technologies (e.g., VMware) and associated management practices.
Proven expertise with compliance standards such as CMMC, SOC2, or NIST 800-171.
In-depth knowledge of data center operations, networking, server security, and identity management.
Demonstrated troubleshooting skills with experience in system performance tuning.
Strong organizational skills for managing compliance documentation and security controls.
Relevant certifications (e.g., CISSP, Linux+, MCSE) are a plus.

The hourly pay range for this position is $45.00 - $50.00 per hour depending on experience.

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Must be permanently authorized to work in the US or a US citizen to apply
Please no 3rd parties or C2C
We are unable to sponsor at this time.

Role

We are looking for an experienced Senior IT Network Engineer to manage and maintain an enterprise network infrastructure, implementing secure networking solutions and ensuring compliance with industry standards. This role requires strong technical skills in network security, familiarity with compliance frameworks like CMMC and SOC 2, and an ability to maintain detailed network documentation.

Responsibilities

Oversee and manage network infrastructure, including routers, switches, and firewalls, to support secure operations.
Configure and optimize routing protocols for efficient and reliable network performance.
Implement secure networking solutions, including SD-WAN, IPsec tunnels, and segmentation, aligned with compliance requirements.
Ensure network design and security align with compliance frameworks such as CMMC, NIST 800-171, and SOC 2.
Take ownership of network issues, troubleshooting and proactively preventing future problems.
Assess and document the existing network, identifying improvement areas to align with compliance standards.
Create and maintain clear and auditable documentation for network systems, procedures, and compliance controls.
Work closely with IT teams to enhance network performance, security, and compliance.
Stay updated on network technology trends and compliance requirements to continually advance the infrastructure.

Skills & Experience

Strong background in enterprise networking and secure network design.
Proficiency with SD-WAN and IPsec tunnel configuration, as well as network segmentation for compliance.
Knowledge of compliance frameworks like CMMC, NIST 800-171, and SOC 2.
Experience with Cisco Meraki or equivalent tools; familiarity with NGFW and switching technologies is a plus.
Ability to implement security controls independently, with minimal guidance.
Proven troubleshooting skills and experience in managing network support under compliance constraints.
Excellent organizational skills, with proficiency in creating detailed compliance-related documentation.
Effective communication skills for documenting and reporting compliance activities.
Relevant certifications (e.g., CCNP, CISSP) are beneficial.

The hourly pay range for this position is $40.00 - $45.00 per hour depending on experience.

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Immediate need for experienced Enterprise Architect with Healthcare Industry Experience

In this role, you will provide expertise in technology, business, and/or continuum process disciplines within the Chief Technology Office.

You will provide strategy, standards, architecture process and/or consulting.

The core disciplines and areas of focus are Business, Integration, Data, Application, Technology, and Continuum Process (Architectural & Strategy Governance, eSDLC management, resource, capacity, demand, repositories, etc.). Enterprise Architects provide thought leadership within these disciplines that contribute to a progressive Target State Architecture and a highly functioning Chief Technology Office that ensures the strategic and architectural integrity of the organization.

RESPONSIBILITIES INCLUDE:

Authors, Sponsors, Enables, and/or Promotes technology/business strategies that support the reference and target state architectures.
Acts as a Subject Matter Expert in one of the following disciplines (Business, Integration, Data, Application, Technology, Continuum Process).
Works collaboratively wih other Enterprise Architects to provide a holistic and synergistic technology/business architecture approach.
Consults with Solution Architects & Business Analysts to integrate reference and target state architectures into technology and business solutions.
Authors, Sponsors, Enables, and/or Promotes technology/business standards that provide architectural building blocks to support the reference and target state architecture and solution designs.
Responsible for communicating Target State Architectures and roadmaps to Solution Architects and key business/technology decision makers to ensure solutions are designed in alignment with core Architecture and Strategic Guiding Principles.
Utilizes and supports the Solution Design Life Cycle (SDLC) through the Strategy and Architectural phases.
Analyzes industry, technology trends and best practices, vendor products and services, to inform and influence business and IT direction.
Builds executive-level relationships to become a trusted advisor for technology strategies.

REQUIREMENTS:

Bachelor’s degree in Management Information Systems, Computer Science, Computer Engineering, or a related field. In lieu of degree, six (6) years of experience.
Six (6) years of related work experience within a core Business or Technology discipline.
Significant knowledge and experience in a Business, Integration, Data, Application, Technology or Architectural Continuum.
Extensive overall knowledge in technology systems, practices and architectural techniques including AWS, single/multi-cloud architecture, etc.
Architect experience within the healthcare industry

The annual salary range for this position is $120,000 to $150,000.

Actual compensation may vary based on geographic location, work experience, education and skill level.

This position is not eligible for employer-based visa sponsorship.

FOR MORE INFORMATION, CONTACT John Berardi @ 315-449-1838 ext. 219 OR jberardi@issitechpros.com

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Vendor Manager
Location: Remote (Upstate NY)
Job Type: Full-time, contract
Salary Range: $35-$45/hr. depending on experience

About the Role:
We are seeking an experienced Vendor Manager to lead the oversight of key vendor relationships and support strategic sourcing initiatives across the organization. In this role, you will act as a trusted advisor to internal business units, managing the full vendor lifecycle from sourcing and negotiation to contract governance and performance monitoring. Success in this role requires strong relationship management, negotiation expertise, and the ability to drive cost savings, risk mitigation, and strategic alignment with organizational objectives.

Key Responsibilities:

Partner with business units to assess vendor activity, forecast needs, and provide market insights on cost drivers and trends.
Lead sourcing, vendor selection, and contract negotiation processes, including RFx efforts and direct negotiations.
Manage the lifecycle of vendor agreements, including renewals, amendments, and new contracts to ensure on-time execution and competitive terms.
Conduct vendor performance reviews, maintain scorecards, and facilitate governance processes to drive accountability and continuous improvement.
Serve as the primary point of escalation for vendor issues, including contractual disputes and performance challenges.
Maintain comprehensive documentation of vendor portfolios, including contacts, contracts, financials, risk assessments, and performance trends.
Collaborate with cross-functional stakeholders such as Legal, Finance, Security, and Procurement to align vendor strategies with business objectives.
Support enterprise initiatives and strategic sourcing projects, driving measurable cost efficiencies and vendor optimization.

Qualifications:

Education:

Bachelor’s degree in Business, Finance, IT, Supply Chain, or related field.
In lieu of a degree, 7–10 years of relevant experience may be considered.

Experience:

5–7 years managing enterprise vendor relationships, including sourcing, negotiation, and contract governance.
Proven experience leading complex vendor negotiations and achieving cost savings.
Experience managing multiple vendors and high-visibility projects simultaneously.

Technical Skills:

Proficient in Microsoft Office Suite; strong analytical and reporting skills.
Familiarity with vendor scorecards, governance frameworks, and sourcing processes (RFx).

Certifications (Preferred):

Certified Professional in Supply Management (CPSM), Certified Purchasing Professional (CPP), or similar credentials.

Design, configure, and maintain network infrastructure, including routers, switches, firewalls, and wireless networks across three locations.
Monitor network performance and troubleshoot issues to ensure optimal operation and minimal downtime.
Implement network security measures to protect against unauthorized access, data breaches, and other cyber threats.

2. System Administration:

Install, configure, and maintain servers, both physical and virtual, to support various healthcare applications and services at all locations.
Manage and maintain Active Directory, DNS, DHCP, and other essential services.
Ensure the availability, performance, and security of all servers and associated applications.

3. Healthcare IT Compliance:

Ensure that all IT systems and practices comply with healthcare regulations such as HIPAA, HITECH, and other relevant standards.
Regularly review and update security policies and procedures to maintain compliance and protect patient data.

4. Technical Support:

Provide Tier 2 and Tier 3 technical support to end-users, addressing issues related to hardware, software, and network connectivity at all locations.
Collaborate with the helpdesk team to resolve complex technical problems and implement solutions.

5. Data Management:

Oversee the backup, recovery, and disaster recovery planning for all critical systems and data across the three locations.
Ensure the integrity and availability of electronic health records (EHR) and other patient information systems.

6. Project Management:

Lead or participate in IT projects, such as system upgrades, network expansions, and the implementation of new technologies across multiple locations.
Coordinate with vendors and stakeholders to ensure successful project delivery within budget and timeline constraints.

7. New Technology Knowledge:

Stay current with emerging technologies and trends in IT, including artificial intelligence (AI), cloud solutions, and robotics.
Implement and manage AI-driven tools and applications to improve healthcare services and operational efficiency.
Oversee the integration and management of cloud-based solutions, ensuring secure and reliable access to data and applications.
Support the deployment and maintenance of robotics technologies used in healthcare for tasks such as surgery, diagnostics, and patient care.
Collaborate with cross-functional teams to evaluate and adopt new technologies that can enhance patient care and streamline healthcare operations.

8. Documentation and Training:

Maintain comprehensive documentation of the IT infrastructure, including network diagrams, server configurations, and standard operating procedures.
Provide training and guidance to IT staff and end-users on best practices for system and network use.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum of 5 years of experience in system and network administration, preferably in a healthcare setting.
Certifications such as CCNA, CCNP, MCSA, MCSE, or equivalent are highly desirable.
In-depth knowledge of network protocols, firewalls, VPNs, and network security principles.
Proficiency in managing Windows and Linux servers, virtualization technologies (e.g., VMware, Hyper-V), and cloud services (e.g., Azure, AWS).
Strong understanding of healthcare regulations and data protection laws.
Experience with AI tools and applications, cloud computing, and robotics in a healthcare setting is highly desirable.
Excellent problem-solving skills and the ability to work independently or as part of a team.
Strong communication skills, with the ability to explain technical concepts to non-technical staff.

Oversee and manage all information systems, including ERP, CRM, e-commerce platforms, corporate websites, and telecommunication systems.
Lead the ongoing transition to a new ERP platform, ensuring smooth project execution.
Provide leadership and direction to a team of IT professionals, fostering collaboration and development.
Work with other departments to assess their technology needs and plan for future enhancements.
Develop and maintain an IT roadmap aligned with business goals.
Document critical information flows and processes within the organization.
Ensure IT infrastructure, including security, hardware, and networking, is up-to-date and effective.

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field is required.

Experience

Over 5 years of experience managing IT teams.
Familiarity with programming languages like .NET, C#, and SQL is beneficial but not required.

Salary range for this position is $110,000 - $150,000 depending on skill and professional experience.

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor at this time.

Position Details:

Location: Liverpool, NY or Utica, NY (Hybrid - 2 days in the office)
Salary range: $82,000 - $90,000 depending on experience

Role Overview

The IT Project Manager is a pivotal role responsible for collaborating with organizational stakeholders to design, implement, monitor, and evaluate IT projects. The primary focus will be on successfully delivering software solutions while ensuring necessary business process adjustments are achieved. This role demands expertise in change management, time management, organizational communication, and team facilitation to lead projects effectively through their lifecycle.

Key Responsibilities

Coordinate project plans and communicate updates to relevant stakeholders.
Act as the liaison between vendors and the project team for issue resolution and decision-making.
Identify and address project dependencies, risks, and areas for efficiency.
Manage project documentation, including action item registries, risk logs, and meeting minutes.
Develop and execute engagement strategies with external partners.
Create and maintain project communication plans and integrate stakeholder milestones.
Oversee vendor performance and escalate issues as necessary.
Manage activities such as requirements definition, deliverable reviews, user testing, and training.
Deliver regular status updates, highlighting accomplishments, planned activities, and current issues.
Travel as necessary for meetings using personal transportation or public transit.

Qualifications

Education

Bachelor’s degree required; Master’s degree preferred.

Experience

Minimum of 5 years’ experience in project management, ideally in a healthcare or clinical environment.
Proven experience in creating and maintaining comprehensive project plans and documentation.
Expertise in gathering and documenting business, technical, and data requirements.

Technical Skills

Familiarity with project management tools, such as Microsoft Project.
Advanced proficiency in Microsoft Office Suite.

Certifications

Certification as a Project Management Professional (PMP) preferred.

Soft Skills

Strong results orientation and problem-solving abilities.
Proficiency in organizational and time management skills.
Effective communication and teamwork orientation.
Customer-focused approach with excellent interpersonal skills.

Why Join Us

Join a dynamic and supportive team where your skills and innovation will make a real impact. We value collaboration, professional development, and work-life balance, offering opportunities to grow and thrive in a meaningful role.

Annual salary range: $82,000 - $90,000 based on experience and skill level.

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor at this time.

Salary Range: $130,000 - $140,000 depending on experience

About the Role:

We are seeking a skilled and detail-oriented Network Engineer to join our team. You will be responsible for providing exceptional support, troubleshooting, and post-sale implementation of Cisco and Palo Alto solutions. The role includes installing, configuring, and deploying network equipment such as routers, switches, and firewalls. The ideal candidate is a proactive problem-solver with strong technical expertise and customer-facing experience.

Key Responsibilities:

Implementation and Deployment:

Install, configure, and deploy Cisco and Palo Alto solutions, including routers, switches, and firewalls.
Collaborate with customers to ensure a seamless transition from pre-sale to post-sale deployment.
Customize network configurations to meet client-specific requirements and industry best practices.

Support and Troubleshooting:

Provide technical support for post-sale customers, resolving network-related issues efficiently.
Conduct root-cause analysis and implement solutions to prevent recurring issues.
Assist with escalations from Tier 1/2 support teams when advanced expertise is required.

Customer Engagement:

Deliver exceptional customer service to ensure client satisfaction and retention.
Provide on-site and remote technical support, training, and knowledge sharing with customers.
Maintain communication with clients regarding project progress and best practices.

Documentation & Reporting:

Maintain accurate documentation of network configurations, milestones, and technical resolutions.
Deliver detailed post-implementation reports to customers.
Provide feedback to internal teams for product and service improvement.

Collaboration:

Work closely with sales, project management, and pre-sales engineering teams to align customer needs with deliverables.
Participate in team meetings to discuss updates, challenges, and best practices.

Qualifications

Education:

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
Minimum of 5-7 years in network engineering or a similar role with Cisco and Palo Alto environment.

Technical Skills:

Hands-on experience with routers, switches, and firewalls.
In-depth knowledge of Cisco technologies
Proficiency in protocols such as BGP, OSPF, VLAN, VPN, and NAT.
Familiarity with network monitoring and diagnostic tools

Certifications:

Preferred: CCNP, PCNSE, or equivalent.

Soft Skills:

Strong problem-solving, communication, and interpersonal skills.

Why join us?

Work with cutting-edge networking solutions from Cisco and Palo Alto Networks.
Be part of a collaborative and inclusive team.
Enjoy a competitive salary and benefits package.
Access to professional development and training certifications.

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Location: Syracuse, NY (On-site)
Salary Range: $100,000 - $140,000 annually depending on experience

About the Role:

The Director of IT Operations is a hands-on leadership role responsible for overseeing and optimizing IT operations to ensure secure, high-performing, and cost-effective technology solutions that support current and future business objectives. This position serves as the primary IT leader, driving operational excellence and continuous improvement across all facets of IT infrastructure, security, and enterprise applications.

Key Responsibilities:

Provide leadership and management for IT operations, including performance management, development plans, and employee engagement.
Oversee IT service providers delivering infrastructure services such as End User Services, Service Desk, IT Infrastructure (cloud and on-premise), Network Infrastructure, Office 365, Security, and Access Management.
Ensure the successful maintenance and enhancement of ERP and MRP systems to support scalable business growth.
Collaborate with implementation partners, subject matter experts, and business stakeholders to develop and deliver IT solutions, including requirement gathering, design, configuration, and testing.
Manage IT suppliers to ensure high-quality service delivery, cost efficiency, and compliance with financial and contract requirements.
Provide technical leadership in defining and implementing IT standards, systems, and capabilities aligned with business objectives.
Ensure compliance with IT security policies, maintaining secure configurations and timely security updates.
Drive continuous improvement initiatives across IT systems and services.
Lead IT projects, ensuring timely and effective delivery.
Manage IT operations and project budgets.
Maintain compliance with audit standards and regulatory requirements.
Oversee IT disaster recovery planning and execution, including annual testing.
Ensure documentation of IT processes, architecture, and workload management best practices.

QUALIFICATIONS:

Education:

Bachelor’s degree in Computer Science, Information Technology, or a related field.

Experience:

Proven track record in delivering secure, reliable, and cost-effective IT operations with reliance on strategic service providers.
Experience managing IT relationships with external vendors and business leaders, preferably within a manufacturing environment at the plant level.
Background in ERP system implementation and continuous improvement.
Experience managing and leading remote teams.
Strong communication skills with experience engaging executive leadership and various stakeholders.

Technical Skills:

Strong expertise in cloud architecture, cloud and network operations, and IT security.
Ability to design and implement technical solutions that align with business needs.
Knowledge of business intelligence tools and reporting solutions.
Experience with IT disaster recovery planning and execution.

Soft Skills:

Excellent leadership, problem-solving, and decision-making abilities.
Ability to stay up-to-date with evolving IT technologies and best practices.
Strong communication skills to articulate IT strategy and vision effectively.

SOLUTION ARCHITECT WITH HEALTHCARE INDUSTRY EXPERIENCE

Responsible for developing and producing technology solutions that include project lifecycle and enterprise software development life cycle (eSDLC) methodologies.

This role provides expert-level guidance and critical thinking to determine and advance the target state architecture.

This person will sponsor and author project level approaches used to estimate the impact of initiatives from a people, process and technology perspective, while providing high level and detail level designs that are used to ultimately plan, develop and deploy.

This role:

Provides leadership in determining technology impact through the sponsorship and authorship of project level approaches.
Able to combine business and technology knowledge to translate business requirements into technology solutions.
Provides leadership in the development and authorship of High-Level designs and Detail-Level designs.
Contributes to the Target State Architecture of the technology ecosystem through defined and approved Technology standards and strategies.
Upholds the Strategic and Architectural integrity of the technology ecosystem.
Collaborates with internal and external stakeholders throughout the organization to introduce appropriate enhancements to the environment.
Leads solutions architecture efforts that drive major programs that span multiple technology and business areas.
Sponsors and participates in initiatives such as Proof of Concepts (POC’s) that drive modernization of the technology stack that can directly impact our constituents at the most fundamental level.
Acts as a Subject Matter Expert across a technology discipline and/or a business discipline.
Collaborates with Enterprise Architects to develop standards and strategies that directly contributes to furthering the Target State Architecture.
Identify inefficient technical or business processes and recommend improvements through strategic or standardized technologies.

MUST HAVE:

Bachelor's degree in Computer Science, Information Technology or relevant field. In lieu of degree, six (6) cumulative years of experience required.
Four (4) System Engineering, Architecture, Integration or Development experience or relevant field.
Working knowledge of production level experience with a contemporary software development tool set or systems/network administration tools and environments.
Effective, clear and concise communication and process documentation skills.
Ability to maintain a high level technical and business knowledge and expertise.
Health plan or industry knowledge preferred.

The annual salary range for this position is $130,000 to $140,000 and is a good faith estimate at the time of this post.

Actual compensation may vary based on geographic location, work experience, education and skill level.

This position is not eligible for employer-based visa sponsorship.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Director of Information Technology
Location: On-Site
Job Type: Full-time, direct hire
Salary Range: $140,000 to $160,000 annually depending on experience

About the Role:

Key Responsibilities:

Maintain a clear, prioritized IT project/request queue with consistent stakeholder communication
Establish and track departmental goals, budgets, and performance metrics
Hire, mentor, and evaluate IT staff while fostering professional growth
Manage vendor relationships and support contracts
Collaborate with leadership to identify and execute technology-driven process improvements
Oversee system upgrades, application modernization, and new technology integrations
Evaluate and implement software solutions aligned with business growth
Engage external partners and customers on system integrations and enhancements
Ensure a secure and reliable IT infrastructure (network, servers, hardware, VPN, etc.)
Enforce cybersecurity, backup protocols, and disaster recovery strategies
Manage ERP, WMS, and other core enterprise systems
Lead internal application development and vendor-supported software initiatives
Promote self-service reporting and dashboards to deliver business insights
Support BI tool adoption and analytics best practices
Foster a proactive, service-oriented IT support culture
Maintain adequate helpdesk staffing to support 24/7 operations

Qualifications:

Education:
Bachelor’s degree preferred, or equivalent relevant experience

Experience:
Minimum 5 years of experience managing IT departments or software/application development teams

Technical Skills:

Strong SQL development and enterprise reporting experience
ERP and WMS systems administration
Familiarity with .NET development
Experience with business intelligence and data analytics platforms
Working knowledge of modern DevOps tools is a plus

Certifications:
Not required, but relevant certifications are a plus

Soft Skills:

Excellent leadership and communication abilities
Strategic and analytical thinker
Proven ability to develop and guide high-performing teams
Results-driven mindset with a focus on execution and improvement

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: IT Support Specialist
Location: Syracuse, NY (On-site)
Job Type: Full-time, direct hire
Salary Range: $25/hr – $27/hr depending on experience

Key Responsibilities:

Respond promptly to support tickets and user inquiries via the internal helpdesk system
Manage procurement, configuration, maintenance, and repair of end-user devices including:
- Desktop and laptop computers, tablets, and peripherals
- POS (Point of Sale) systems
- Mobile handheld devices, printers, phones, and hotspot units
Maintain equipment inventory and ensure timely delivery for technology requests
Support deployment and maintenance of enterprise applications
Configure and troubleshoot VPNs, virtual phone systems, and remote work technologies
Ensure compliance with IT standards around:
- Asset management
- Encryption protocols
- Malware prevention
- Multi-factor authentication
- System/software patching
Analyze system data to verify adherence to organizational standards
Create and maintain documentation for IT processes and configurations
Use scripting tools to deploy updates and configurations across systems
Participate in an on-call rotation for after-hours technical support
Complete all required training and certifications
Perform additional duties as assigned

Qualifications:

Education:

Associate’s degree or higher in a technology-related field

Experience:

Minimum of 2 years of experience supporting computer systems and related technologies

Technical Skills:

Proficiency with Windows-based systems, networking, VPNs, mobile device support, and enterprise software
Experience with system scripting and configuration tools

Certifications:

Relevant IT certifications are a plus (CompTIA, Microsoft, etc.)

Soft Skills:

Strong problem-solving and troubleshooting abilities
Excellent verbal and written communication skills
Organized and detail-oriented
Ability to work independently and collaboratively

Other Requirements:

Must pass a drug screening
Subject to ongoing background and compliance checks
Valid driver’s license required

Why Join Us?
Join a supportive and growing IT team where your contributions directly impact operations across multiple business units. Enjoy a collaborative culture, opportunities for skill development, and the stability of a full-time, direct hire position.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: IT Support Technician
Location: Syracuse, NY (Onsite)
Job Type: Full-time, Direct-Hire
Salary Range: $23 - $25/hr depending on experience

Key Responsibilities:

Serve as the first point of contact for internal IT support requests, addressing hardware, software, and network issues.
Install, configure, and maintain desktop and laptop systems, printers, and other peripheral devices.
Manage user accounts and access permissions through Active Directory and related systems.
Assist in the deployment and maintenance of software applications and system updates.
Document support activities, solutions, and procedures for knowledge base development.
Collaborate with the IT team to identify and implement process improvements.
Ensure compliance with company IT policies and security protocols.

Qualifications:

Education:
Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered.

Experience:
2 years of experience in an IT support or help desk role.
Familiarity with supporting Windows operating systems and Microsoft Office Suite.
Technical Skills:
Proficiency in troubleshooting hardware and software issues.
Experience with Active Directory and user account management.
Basic understanding of networking concepts and protocols.
Knowledge of remote support tools and ticketing systems.
Certifications:
CompTIA A+ certification preferred but not required.
Soft Skills:
Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Commitment to providing exceptional customer service.

Why Join Us?
This position offers a valuable opportunity to contribute to the efficiency of our internal IT operations. You'll work within a supportive team environment, gaining exposure to a variety of technologies and systems, and enhancing your technical expertise.

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Key Responsibilities:

Design, develop, and modify computer programs based on business and project requirements.
Maintain and enhance existing internal and vendor-supported applications, including legacy RPG systems.
Collaborate with business teams and vendors to clarify technical needs and validate system accuracy.
Test, debug, and document program updates prior to deployment.
Assist with data acquisition, reporting, and analytics initiatives across departments.
Maintain system documentation, development records, and configuration logs.
Support end-users with application functionality and system access.
Perform preventative maintenance and troubleshooting for hardware and coordinate vendor support.
Stay current on emerging technologies and development best practices.
Contribute to departmental projects and broader IT initiatives.

Qualifications
Education & Experience

Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field; or equivalent experience.
Proficiency in one or more programming languages such as Java, C#, C++, or SQL.
Experience with RPG programming and IBM iSeries/DB2 environments preferred.
Familiarity with Windows Server, Active Directory, and general IT infrastructure.
Exposure to data analytics, healthcare systems, or regulated environments a plus.

Technical Skills

Solid understanding of database structures, scripting, and the software development lifecycle.
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
Strong troubleshooting and analytical skills.

Soft Skills

Excellent verbal and written communication abilities.
Detail-oriented with strong organizational and documentation habits.
Collaborative mindset and ability to work cross-functionally.

Physical Demands

Ability to lift up to 25 lbs occasionally.
Extended periods of computer-based work.
Occasional bending, reaching, or kneeling as required for IT support tasks.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Mechanical Engineer
Location: Syracuse, NY (On-site)
Job Type: Full-time, direct hire
Salary Range: $70,000 – $115,000 annually depending on experience

About the Role:

A well-established manufacturer of automated machinery is seeking a Mechanical Engineer to join their collaborative engineering team. In this hands-on role, you will design, develop, and refine custom mechanical components, mechanisms, and assemblies used in advanced automated equipment. You’ll work closely with manufacturing, controls, assembly, and service teams to support the full lifecycle of build-to-order systems—from concept and design through equipment build, commissioning, and customer acceptance.

This role is ideal for an engineer who thrives in a dynamic environment and enjoys applying core mechanical design principles to real-world manufacturing challenges. The organization emphasizes continuous improvement, technical growth, and cross-functional teamwork.

Key Responsibilities:

Mechanical Design & Engineering

Develop and refine mechanical designs using established engineering standards and drafting practices.
Design custom mechanisms, assemblies, and machine components based on project requirements.
Integrate auxiliary equipment into machine designs.
Identify and recommend product or process improvements through established internal workflows.
Execute design tasks within defined project scope, budget, and schedule constraints.
Troubleshoot design-related issues and support corrective actions to keep projects on track.
Support installation, commissioning, and customer equipment acceptance (10–20% travel).

Cross-Functional Collaboration

Communicate design intent clearly to internal stakeholders and external partners.
Participate in design reviews, project meetings, and process improvement initiatives.
Work closely with manufacturing, controls engineering, assembly, and service teams during machine build and testing.
Provide field support or training as needed.

Professional Growth

Engage in ongoing training and development to stay current with technologies, tools, and industry best practices.
Contribute to departmental and organizational goals through continuous improvement efforts.

Qualifications:

Education

Bachelor’s degree in Mechanical Engineering or a closely related field.

Experience

3+ years of mechanical design experience within a build-to-order or manufacturing environment.
Experience coordinating project tasks or working closely with cross-functional teams preferred.
Exposure to design lifecycle platforms and modern engineering software tools.
Advanced technical or leadership training is a plus.

Technical Skills

Solid understanding of mechanical design principles, drafting practices, and GD&T.
Proficiency with 3D CAD tools (e.g., SolidWorks, Inventor, Creo).
Ability to evaluate designs for manufacturability, performance, and reliability.
Experience supporting equipment builds, testing, and troubleshooting.

Certifications

Professional certifications (e.g., FE/EIT or advanced design certifications) are beneficial but not required.

Soft Skills

Strong communication and collaboration skills.
Ability to prioritize tasks and manage deadlines.
Problem-solving mindset with attention to detail.
Comfortable working in fast-paced project environments.

Travel

10–20% travel for customer support, installations, and vendor visits.
Must maintain appropriate identification for domestic and international travel.

Why Join Us?

This organization offers the stability of a long-standing manufacturing leader combined with a culture of innovation and engineering excellence. Employees benefit from hands-on exposure to custom automation projects, opportunities to grow technical and leadership skills, and the chance to contribute to equipment used by major manufacturers across the country. The company invests in professional development, continuous improvement, and maintaining a collaborative, team-driven environment.

ISSI Technology Professionals celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Technical Document Coordinator
Location: Syracuse, NY (On-site)
Job Type: Full-time, direct hire
Salary Range: $85,000 – $100,000 annually depending on experience

About the Role:

We are seeking a Document Coordinator to join a leading medical device contract manufacturer committed to quality, innovation, and continuous improvement. This position plays a critical role in maintaining the integrity, accuracy, and compliance of all documentation within the company’s Quality Management System (QMS).

The Document Coordinator oversees the full document lifecycle—creating, reviewing, formatting, approving, and archiving controlled documents in accordance with regulatory standards and internal policies. You’ll work closely with teams across Quality, Engineering, Operations, and R&D to ensure documentation is compliant, consistent, and audit-ready across the organization.

Key Responsibilities:

Document Control

Administer electronic and physical document control processes for policies, procedures, forms, and records within the QMS.
Enforce Good Documentation Practices (GDP) to ensure clarity, traceability, and secure document retention.
Maintain master document lists, version histories, and archives in compliance with retention and regulatory requirements.
Serve as system administrator for the document management platform, managing permissions, workflows, and access levels.

Document Formatting, Drafting & Standardization

Review and format controlled documents for consistency, accuracy, and readability.
Develop and maintain standardized templates and reference materials to support QMS documentation.
Provide feedback on content and formatting to improve documentation quality and audit readiness.

Cross-Functional Collaboration

Partner with internal teams to collect, review, and standardize documentation prior to approval and release.
Act as a primary contact for document-related inquiries, troubleshooting, and process guidance.
Lead or support document review and change control meetings to ensure compliance and continuous improvement.

Quality & Regulatory Compliance

Ensure documentation aligns with applicable quality standards and regulations (ISO 13485, FDA 21 CFR Part 820, EU MDR).
Support preparation and organization of documentation for internal and external audits.
Conduct periodic reviews and assessments of documentation practices to identify improvement opportunities.

Training & Support

Develop and deliver training materials and sessions on GDP principles and document control systems.
Provide guidance to new document owners and contributors throughout the drafting process.
Communicate process updates, best practices, and policy changes to stakeholders.

Qualifications:

Education:

Bachelor’s degree in English, Life Sciences, Engineering, Business, or a related field preferred (or equivalent experience).

Experience:

Minimum 3 years of experience in document control or quality documentation within a regulated manufacturing or life sciences environment (medical device experience strongly preferred).

Technical Skills:

Proficiency with document management systems (e.g., MasterControl, Veeva, or equivalent).
Strong understanding of GDP principles, ISO 13485, FDA 21 CFR Part 820, and EU MDR requirements.
Advanced skills in document editing, formatting, and version control.

Certifications (Preferred):

ISO 13485 or quality management training certification.

Soft Skills:

Excellent written and verbal communication.
Highly organized, proactive, and detail-oriented.
Strong interpersonal and collaboration skills with a focus on compliance and efficiency.

Why Join Us?

Join an organization recognized for its innovation, quality, and people-first culture. You’ll play a vital role in ensuring that all documentation supports safe, compliant, and high-quality products that improve lives worldwide. The company offers competitive compensation, a strong benefits package, and opportunities for professional growth within a highly regulated, cutting-edge manufacturing environment.

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Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: IT Technician
Location: Syracuse, NY (On-site)
Job Type: Full-time, direct hire
Salary Range: $60,000 – $65,000 annually depending on experience

About the Role:

Key Responsibilities:

Respond promptly to IT support requests via ticketing system, phone, or email.
Diagnose and resolve basic issues with computers, printers, and mobile devices.
Assist users with software installations, updates, and configurations.
Manage user accounts, permissions, and password resets in Active Directory or similar systems.
Document troubleshooting steps and resolutions accurately in the service management system.
Escalate complex issues to higher-level support or vendors as needed.
Support IT asset tracking, hardware setup, and deployment of new equipment.
Contribute to IT documentation, knowledge base updates, and process improvements.

Qualifications:

Education:

High school diploma required; associate degree or IT certifications (e.g., CompTIA A+) preferred.

Experience:

1-3 years of experience in IT support, help desk, or desktop services.
Familiarity with ticketing systems such as NinjaOne, ServiceNow, or Zendesk.

Technical Skills:

Working knowledge of Windows operating systems and Microsoft Office applications.
Basic understanding of networking (IP addressing, DNS, DHCP, switches, firewalls).
Exposure to Windows Server administration and IT security best practices.
Hands-on experience with remote support tools (e.g., TeamViewer, AnyDesk).
Knowledge of identity and access management and cybersecurity compliance (NIST, ISO 27001).

Soft Skills:

Strong communication and interpersonal skills.
Excellent problem-solving ability and attention to detail.
Ability to work independently while collaborating effectively within a team.

Physical Requirements:

Ability to stand, walk, or work at a computer for extended periods (up to 8 hours).
Must observe proper safety procedures and use PPE when required.

Why Join Us?

You’ll join a company with deep roots and a culture of innovation, built over decades with a focus on craftsmanship, quality, and cutting-edge technology.,

Their state-of-the-art headquarters in the Syracuse area is full of modern manufacturing, engineering, and office facilities devoted to expanding capabilities and supporting global customers.

About the Role:
The IT Project Manager II is responsible for planning, managing, and delivering application, operational, and business projects across the organization. This role will lead matrixed project teams, coordinate with stakeholders, and ensure projects are delivered on time, within scope, and on budget while aligning with organizational goals. The position requires balancing project execution with leadership responsibilities, including mentoring team members, managing risks, and driving continuous improvement initiatives.

Key Responsibilities:

Lead cross-functional project teams to implement approved IT and business initiatives from planning through close-out.
Plan, schedule, monitor, and report on project activities, including costs, staffing, resource requirements, and risks.
Manage project scope, requirements, and change control processes.
Establish project work plans, timelines, and deliverables using methodologies such as Agile, Waterfall, and SDLC.
Develop contingency plans to manage schedule or resource changes.
Provide timely reporting on progress, risks, and issue resolution, escalating when necessary.
Partner with sponsors, leadership, and project stakeholders to ensure alignment and accountability.
Establish and track key performance indicators to measure project success.
Drive continuous improvement efforts to increase efficiency, reduce waste, and lower costs.
Manage relationships with vendors, contractors, consultants, and internal IT resources.
Represent leadership in project meetings, workgroups, and decision-making sessions.
Mentor junior Project Managers and enhance organizational project management practices.
Act as a change leader by developing and implementing strategies to support organizational transformation.
Support transition activities from project implementation to operational handoff.

Qualifications
Education

Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field (equivalent experience considered).

Experience

8+ years of related project management experience.
Proven experience managing complex, multi-phase, multi-deployment projects.
Experience in IT, healthcare, insurance, or other regulated industries preferred.

Technical Skills

Proficiency with multiple project management methodologies (Agile, Waterfall, SDLC, etc.).
Strong analytical, problem-solving, and business process development skills.
Ability to create and deliver effective executive-level presentations.

Certifications

PMP certification preferred (may substitute 3 years of project management experience in lieu of certification).

Soft Skills

Excellent verbal and written communication skills (writing sample may be requested).
Strong leadership and team-building skills with experience managing cross-functional teams.
Ability to remain calm and effective under pressure.

Please no 3rd parties or C2C.
Must be a US Permanent Resident or Citizen.
We are unable to sponsor currently.

Job Title: Project Manager
Location: Syracuse, NY (On-Site)
Job Type: Full-time, direct hire
Salary Range: $100,000–$125,000 annually, depending on experience

About the Role:

We are seeking a driven and detail-oriented Project Manager (Level 2) to lead cross-functional manufacturing projects from early-stage development through to delivery. This role acts as the key point of contact for customers and internal teams, ensuring projects are completed on time, on budget, and to specification. The Project Manager collaborates closely with engineering, tooling, automation, production, and sales teams to drive customer satisfaction and internal efficiency.

Key Responsibilities:

Lead all phases of project development from initiation to closure, including pre-award R&D where applicable
Serve as the primary customer liaison throughout the project lifecycle
Define project scope, deliverables, budgets, and resource requirements
Build and maintain project schedules using Microsoft Project and other platforms
Track milestones, report status updates, and escalate risks or issues as needed
Coordinate internal departments and third-party vendors to meet timelines and quality standards
Set and communicate expectations across teams and stakeholders
Support continuous improvement by contributing to project management tools, processes, and templates

Qualifications:

Education:

Associate degree or higher in engineering, technical field, or related discipline

Experience:

5+ years as a Project or Program Manager in a manufacturing or production setting
Experience managing new product introductions and production ramp-up timelines
Proven ability to lead cross-functional teams through full product lifecycle

Technical Skills:

Proficient in Microsoft Project; willing to become a super user if not already
Comfortable translating technical concepts into actionable steps
Familiar with budgeting, scheduling, and resource allocation tools

Certifications:

PMP certification preferred but not required

Soft Skills:

Excellent communication, facilitation, and leadership abilities
Skilled at conflict resolution, risk mitigation, and change management
Highly organized with strong follow-through and accountability

Why Join Us?

Join an award-winning, innovation-focused manufacturer known for its commitment to precision, quality, and continuous growth. Our environment blends the stability of an established industry leader with the energy of cutting-edge product development. We invest heavily in advanced automation and cleanroom technology, offering employees hands-on exposure to world-class production systems.

You’ll be part of a collaborative team that values proactive thinking, clear communication, and mutual respect. Whether you're driving customer programs or supporting internal improvements, you’ll be empowered to make a tangible impact and grow your career in a fast-paced, dynamic environment. Enjoy excellent benefits, long-term career growth, and a clean, safe, and state-of-the-art work setting in the beautiful Finger Lakes region.